Cancel Audible through your account settings on any device

You can cancel Audible directly through your account without calling customer service. Log into your Audible account on the website or app, go to your Account Details, select Membership, and click the option to cancel. The process takes about two minutes. You will see a confirmation screen asking why you're leaving — this is optional to answer — and then a final confirmation that your membership has ended.

Your access to Audible books stops immediately after cancellation. If you have credits remaining, you lose them. If you have purchased books (rather than borrowed them with credits), you keep those permanently in your library. Audible will send you a confirmation email with the cancellation date.

Key Takeaways

  • Cancel through Account Details > Membership on the Audible website or app without contacting support.
  • Your membership ends immediately and you lose any unused monthly credits, but purchased books remain in your library.
  • Audible may offer a retention discount during cancellation — you can accept it or proceed with canceling.
  • If you cancel mid-month, you keep access through your billing date, then lose it when the month ends.

What happens to your books and credits after cancellation

Books you purchased outright stay in your library forever, even after cancellation. You can download them to listen offline or re-access them if you resubscribe later. Monthly credits you did not use disappear — Audible does not refund unused credits or convert them to cash.

If you borrowed a book using a credit and then canceled, you keep that book in your library. The distinction matters: a book you "purchased" with a credit is yours to keep; a book you borrowed through Audible Plus (the subscription tier that includes a rotating library) disappears when your membership ends.

Timing: when your access actually stops

If you cancel mid-month, you typically keep access through the end of your current billing cycle. For example, if your billing date is the 15th and you cancel on the 5th, you can still listen until the 15th. After that date, your account locks and you cannot access the app or your library.

Check your confirmation email for the exact date your access ends. Some users report being able to listen for a few hours after the stated end date due to app caching, but do not rely on this — assume access ends on the date Audible provides.

Retention offers and how to handle them

During cancellation, Audible often displays a discount offer — typically 50% off for three months or a similar deal. You can accept this offer to pause cancellation, or ignore it and proceed with canceling. There is no penalty for declining the offer.

If you accept a retention offer, your membership continues at the discounted rate for the stated period, then returns to full price. You can cancel again after the discount period ends. If you do not want to see the offer, simply click through to the final cancellation confirmation without selecting it.

Canceling through the Audible website versus the app

The steps are nearly identical on both the website and the mobile app. On the website, log in, click your name in the top right, select Account Details, then Membership. On the app, tap the profile icon, go to Account, then Membership. Both routes lead to the same cancellation screen.

Some users find the website version slightly clearer because the buttons are larger, but either method works. If you have trouble finding the option on the app, try the website instead — the layout is more straightforward.

If you cannot find the cancel button

The Audible interface changes occasionally, and the button location may shift. If you cannot locate the cancellation option, try these steps: make sure you are logged into the account you want to cancel (not a family member's account), refresh the page or close and reopen the app, and clear your browser cache if using the website.

If the button still does not appear, contact Audible customer service through the Contact Us page on their website. You will need to provide your account email and confirm your identity. Support can cancel your account over chat or email if the self-service option is unavailable.

Reactivating your account later

If you cancel and then want to return, you can resubscribe at any time. Your purchased books will still be in your library. Audible sometimes offers a reactivation discount for former members, though this is not may provide. You start with zero credits when you resubscribe — your old credits do not carry over.

There is no waiting period or penalty for canceling and resubscribing. You can cancel and restart as many times as you want.

Frequently Asked Questions

Do I get a refund if I cancel mid-month?

No. Audible does not issue refunds for partial months. If you cancel on the 5th of a month and your billing date is the 15th, you keep access until the 15th but receive no refund for the unused time. You pay for the full month regardless of when you cancel.

What if I have a gift membership or a promotional rate?

Gift memberships and promotional rates cancel the same way as regular subscriptions. If you are on a promotional rate (like a discounted first month), canceling ends that rate immediately — you do not get to use the full promotional period. Check your confirmation email to see your exact end date.

Can I pause my subscription instead of canceling?

Audible does not offer a formal pause option. Your choices are to keep your subscription active or cancel it. If you want to stop paying temporarily, canceling and resubscribing later is the only way. Some retention offers function like a pause by reducing your rate to nearly zero for a few months.

Will Audible try to charge me again after I cancel?

No. Once you cancel, Audible stops charging you. Your payment method is not charged on the next billing date. If you see a charge after cancellation, contact your bank and Audible support immediately — this is rare but can happen due to system errors.

What if I share my Audible account with family members?

Canceling your account ends access for everyone using it. If you have set up Audible family sharing, all family members lose access when you cancel. If you want to keep the account active for others, do not cancel. There is no way to remove only yourself from a shared account while keeping it active for others.