Cancel Audible through your account settings on the website or app

The fastest way to cancel Audible is to log into your account on Audible.com, go to Account Details, and select the option to cancel your membership. You can also cancel through the Audible app by opening Account Settings and choosing the cancellation option there. The process takes about two minutes and does not require you to call anyone.

When you cancel, Audible will ask why you're leaving — you can skip this or answer it. The site may then offer you a discounted rate to stay (typically 50% off for a few months). You can accept or decline. If you decline and proceed with cancellation, your membership ends immediately, though you keep access to any books you've already downloaded until your current billing period ends.

If you cannot access your account or forgot your password, you'll need to reset it first. Go to Audible.com, click "Sign In," then "Forgot your password?" and follow the email instructions. Once you're back in, follow the cancellation steps above.

Key Takeaways

  • You can cancel Audible directly through your account settings on the website or mobile app without calling customer service.
  • Your membership ends right away when you cancel, but you keep your downloaded books through the end of your current billing period.
  • Audible often offers a discount to keep you as a member — you can accept it or decline and complete the cancellation.
  • If you've already been charged for the current month, canceling does not refund that charge, but you retain access to your library.
  • You can reactivate your account later by logging back in and restarting your membership at any time.

What happens to your books and credits after cancellation

When you cancel Audible, you do not lose the books you've purchased or downloaded. They stay in your library permanently, and you can listen to them as long as you have the Audible app installed or access to your account. This applies to books you bought outright as well as books you obtained with monthly credits.

Any unused monthly credits expire when your membership ends. If you have credits sitting in your account, you should use them before you cancel — spend them on books you want to keep. Once your membership is gone, you cannot use those credits, and Audible does not refund them.

If you had an active audiobook subscription through another service (like Scribd or Libro.fm) that you were managing through Audible, canceling your Audible membership does not affect that separate subscription. You'll need to cancel those independently if you want to stop paying for them.

Refunds and what you're charged after cancellation

Audible does not refund the current month's membership fee if you cancel mid-month. If you were charged on the 15th and cancel on the 20th, you've paid for the full month and that charge is final. You do keep access to your library through the end of that billing period.

If you cancel and then change your mind, you can reactivate your membership by logging back in and selecting the option to restart. You'll be charged the regular monthly rate (or whatever promotional rate you had before) starting on the day you reactivate. There is no penalty for reactivating, and your library and listening history are still there.

Some credit card companies or banks offer purchase protection or refund services for digital subscriptions. If you believe you were charged unfairly or want to dispute a charge, you can contact your bank or credit card issuer directly — they can sometimes reverse charges even after Audible has processed them. This is separate from Audible's own refund policy.

Canceling if you subscribed through Amazon, Apple, or Google

If you signed up for Audible through Amazon Prime, the Apple App Store, or Google Play, you cannot cancel through Audible's website. Instead, you must cancel through the platform where you subscribed. Audible's account settings will tell you which platform your subscription is linked to.

To cancel an Amazon subscription, go to Your Account on Amazon.com, select "Memberships and Subscriptions," find Audible, and click "Cancel Membership." For Apple, open Settings on your iPhone or iPad, tap your name, go to Subscriptions, select Audible, and tap "Cancel Subscription." For Google Play, open the Play Store app, tap your profile icon, go to Payments and Subscriptions, select Subscriptions, find Audible, and tap "Cancel Subscription."

The timing of when the cancellation takes effect depends on the platform. Amazon and Google typically cancel immediately, while Apple may let you keep access through the end of your current billing cycle. Check the confirmation message after you cancel to see your exact end date.

Contacting Audible customer service if you need help

If you run into trouble canceling online — for example, if the cancellation button is not working or you cannot access your account — you can contact Audible customer service by phone or chat. Go to Audible.com, scroll to the bottom, and click "Contact Us." You can choose to chat with a representative or request a callback. Wait times vary, but chat is usually faster than phone.

Have your account email address and the phone number associated with your account ready when you contact them. Customer service can cancel your membership for you if you ask, though they will typically try to offer you a discount first. You can decline the offer and ask them to proceed with the cancellation.

Audible's customer service hours are Monday through Friday, 9 a.m. to 6 p.m. Eastern Time. If you contact them outside these hours, you can still submit a request and they will respond within one business day.

Preventing accidental reactivation and managing your payment method

After you cancel, Audible will not automatically reactivate your membership. However, if you log back into your account and click "Restart Membership," you'll be charged immediately. To avoid accidentally restarting, you can remove your payment method from your Audible account after cancellation. Go to Account Details, select "Payment Methods," and delete the card or payment option on file.

If you want to keep your Audible account but just pause the membership temporarily, you can do that instead of canceling. Some users cancel and reactivate seasonally (for example, canceling in summer and restarting in fall). Audible does not charge you anything while your membership is paused, and your library stays intact.

If you're canceling because of billing issues or unauthorized charges, document the dates and amounts of charges before you cancel. Take screenshots of your billing history from your Audible account. This information will help if you need to dispute charges with your bank or credit card company later.

Frequently Asked Questions

Do I lose my books if I cancel Audible?

No. Books you've purchased or obtained with credits remain in your library after cancellation. You can listen to them anytime by logging into your account or using the Audible app. You keep them permanently — there is no expiration date.

Can I get a refund if I just started my membership?

Audible does not refund membership fees, even if you cancel within days of signing up. However, if you subscribed through Amazon Prime, Apple, or Google Play, those platforms may have their own refund windows (typically 14 days). Check the terms of the platform where you subscribed.

What if I want to cancel but keep my audiobooks?

You can cancel your membership and keep all your audiobooks. They do not disappear when your membership ends. You just lose the ability to purchase new books or use monthly credits once you're no longer a member.

Can I cancel and reactivate later without losing my library?

Yes. Your library, listening history, and bookmarks all stay with your account. When you reactivate, everything is exactly as you left it. You'll be charged the regular monthly rate starting on the day you restart.

How long does it take for my cancellation to go through?

Cancellation is immediate when you do it through the website or app. Your membership ends right away, though you keep access to your books through the end of your current billing period. If you cancel through a third-party platform like Apple or Google, it may take a few minutes to process.