How to cancel Audible
You can cancel Audible through your account settings on the Audible website or app. Log in, go to Account Details, select Membership, and click the option to cancel. Audible will ask why you're leaving and may offer you a discounted rate to stay — you can accept or decline. Once you confirm cancellation, your membership ends at the end of your current billing cycle, and you lose access to your library of books.
If you cancel before your billing date, you keep your membership until that date arrives. If you cancel after your billing date has passed, you're charged for the next month and your cancellation takes effect after that charge posts. Check your account to see when your next billing date is before you cancel, so you know exactly when access ends.
Key Takeaways
- Cancel through Account Details > Membership on the Audible website or app — there is no phone number to call.
- Your membership continues until the end of your current billing cycle, even after you request cancellation.
- Audible may offer a discounted rate to keep you subscribed; you can refuse and proceed with cancellation.
- Any audiobooks you've purchased remain in your library after cancellation, but you cannot download new ones or use Audible Plus features.
- If you cancel after your billing date, you will be charged for the next month before the cancellation takes effect.
What happens to your books after cancellation
Books you have purchased with credits or money stay in your Audible library permanently. You can re-download them and listen to them at any time, even after your membership ends. However, if you were using Audible Plus (the subscription feature that lets you listen to a rotating catalog of books), those titles become unavailable once your membership ends.
Audiobooks you purchased outright are yours to keep. The distinction matters: a book you bought with a credit is owned by you; a book you accessed through Audible Plus is only available while you subscribe. Before you cancel, check your library to see which books are which, so you know what you'll lose access to.
Timing your cancellation to avoid extra charges
Audible charges on a monthly cycle tied to the date you first signed up. If your billing date is the 15th and you cancel on the 10th, your membership continues through the 15th and then stops. If you cancel on the 16th, you've already been charged for the next month, and your cancellation takes effect after that charge posts — typically 30 days later.
Log into your account and look at the Membership section to find your exact billing date. If you want to cancel without paying for another month, submit your cancellation request before that date arrives. If you've already been charged and want your money back, contact Audible customer service — they sometimes issue refunds for recent charges if you ask within a few days.
If Audible offers you a retention discount
When you request cancellation, Audible usually displays a discount offer — often a reduced monthly rate for three months or a lower price for a year. You can accept this offer to keep your membership at the lower rate, or you can decline and proceed with cancellation. There is no penalty for declining.
If you decline and then change your mind later, you can resubscribe at the regular price. Audible does not hold the discount offer open after you've cancelled. If you think you might want to keep the membership, compare the discount rate to what you actually use the service for — if you listen to fewer than one or two books a month, cancellation may still make sense.
Cancelling through the Audible app versus the website
The cancellation process is the same on both the Audible website and the mobile app. On the website, log in, click your name in the top right, select Account Details, then Membership, then Cancel Membership. On the app, go to Profile, Account, Membership, and select Cancel Membership. Both routes lead to the same confirmation screen.
If you have trouble finding the cancellation option on the app, try using the website instead — some users report the app interface changes or hides the option. The website version is usually more straightforward and shows all the same information about your billing date and what you'll lose access to.
What to do if you cannot cancel through your account
If the cancellation button does not appear in your account settings, you may have signed up through a third-party service like Amazon Prime Video Channels, Apple, or Google Play. In that case, you cancel through that service, not through Audible directly. Check where you set up the subscription and cancel there instead.
If you signed up directly through Audible and the cancellation option still does not appear, contact Audible customer service through the Contact Us page on their website. They can cancel your membership manually. Have your account email and billing information ready. Response times vary, but Audible typically replies within one business day.
Frequently Asked Questions
Can I get a refund if I just got charged?
Audible sometimes issues refunds for charges made within the last few days if you contact them and request one. There is no may provide, but it is worth asking. Contact customer service through the Audible website and explain that you want to cancel and request a refund for the most recent charge. They will review your account and decide whether to grant it.
Will I lose my audiobooks if I cancel?
Books you purchased with credits or money remain in your library and you can download them again anytime. Books you accessed through Audible Plus (the rotating catalog) become unavailable once your membership ends. Check your library before cancelling to see which books are which.
Can I pause my membership instead of cancelling?
Audible does not offer a pause feature. You can cancel and resubscribe later, but you will pay the regular subscription price when you return — any discount offers from your cancellation will not carry over. If you want to keep your membership but use it less, you can keep it active without using it.
What if I signed up through Amazon Prime Video?
Cancel through your Amazon account, not through Audible. Go to Your Account > Memberships and Subscriptions on Amazon, find Audible, and select Cancel. The process is the same as cancelling any other Amazon subscription.
Do I lose my credits if I cancel?
Yes. Any unused monthly credits expire when your membership ends. If you have credits left, use them to purchase audiobooks before you cancel — those books stay in your library. Credits do not carry over or convert to refunds.