Where to find and cancel your Amazon subscriptions
Log into your Amazon account, go to Your Account (the menu in the top right), and select Subscriptions. You will see a list of everything you are paying for on a recurring basis — Prime Video channels, Kindle Unlimited, Amazon Music, Prime membership itself, or any other recurring service tied to your account. Click on the subscription you want to stop, then select Cancel Subscription or End Membership. Amazon will ask you to confirm and may offer a discount to stay; you can decline and proceed with cancellation.
The cancellation takes effect immediately for most services. Prime membership cancels at the end of your current billing cycle, not right away — Amazon will tell you the exact date when you confirm. Any credits or remaining time on your account (like Kindle Unlimited days you have not used) are forfeited when you cancel, so check your balance first if the service offers rollover time.
If you cannot find a subscription in your account, it may be linked to a different Amazon account or a family member's account. Check whether you share an Amazon Household or whether someone else set up the subscription using your payment method.
Key Takeaways
- Go to Your Account > Subscriptions to see all recurring charges and cancel any of them in one click.
- Prime membership cancels at the end of your current billing cycle, but most other subscriptions stop immediately.
- Amazon may offer a discount code or lower price to keep you subscribed; you can refuse and cancel anyway.
- Canceling a subscription forfeits any unused credits or rollover time, so check your balance before you proceed.
- If you do not see a subscription in your account, it may belong to a different Amazon account or an Amazon Household member.
What happens to your content and data after cancellation
Canceling a subscription does not delete your account or your purchase history. Your order history, saved addresses, and payment methods stay in your Amazon account. If you cancel Prime Video, you lose access to Prime Video content immediately, but your watchlist and viewing history remain in your account if you resubscribe later.
For Kindle Unlimited, canceling means you can no longer borrow books, but books you own outright (that you purchased rather than borrowed) stay in your Kindle library. If you cancel Amazon Music, your playlists and library are saved; if you resubscribe, you can access them again. Prime membership cancellation removes your free shipping and Prime Video access, but your digital purchases and Kindle books remain yours.
Stopping charges from third-party subscriptions sold through Amazon
Some subscriptions are sold through Amazon but run by other companies — magazine subscriptions, streaming services, or software licenses. These appear in your Amazon Subscriptions list, but canceling them through Amazon may not stop the charge if the third party has its own billing system.
When you cancel a third-party subscription through Amazon, check your email for a confirmation. If charges continue after cancellation, contact the third-party company directly using the contact information on their website or in your confirmation email. Amazon can refund charges that continued after you canceled, but you may need to request the refund from Amazon's customer service if the third party does not process it.
Canceling Prime membership specifically
Amazon Prime is different from other subscriptions because it cancels at the end of your billing cycle, not immediately. When you select End Membership, Amazon shows you the date your membership ends and the last day you can use Prime benefits. You keep free shipping, Prime Video, and all other Prime perks until that date.
If you cancel Prime but want to keep a Prime Video channel (like HBO Max or Paramount+), those channels will also cancel unless you manage them separately. Go to Your Account > Prime Video Channel Subscriptions to cancel only the channels you do not want, while keeping Prime itself.
If you cancel Prime and later change your mind, you can restart it anytime. Amazon may offer you a discounted rate to come back, especially if you wait a few weeks. There is no penalty for canceling and restarting.
Removing payment methods to prevent accidental recharges
After you cancel a subscription, the charge should not recur. However, if you want to make sure Amazon cannot charge you again, you can remove the payment method from your account entirely. Go to Your Account > Your Payments, find the card or payment method, and select Delete. Amazon will ask you to confirm.
If you have other active subscriptions or orders, you will need to add a different payment method before deleting the old one. Amazon will not let you delete your only payment method if you have recurring charges. Once you have canceled all subscriptions and have no pending orders, you can delete the card with no issues.
What to do if you see a charge you did not authorize
If Amazon charged you for a subscription you do not remember starting, go to Your Account > Subscriptions and look for anything unfamiliar. Check whether a family member with access to your account started it, or whether it is a third-party subscription you forgot about.
Cancel the subscription immediately, then request a refund. Go to Your Account > Returns, Orders & Settings > Your Orders, find the charge, and select Return or Manage Item. Choose Refund and explain that you did not authorize the subscription. Amazon customer service typically refunds unauthorized charges within a few business days.
If the charge came from a third-party company using Amazon's payment system, contact that company directly as well. Some third parties have their own refund policies separate from Amazon's.
Canceling subscriptions on the Amazon app
You can cancel subscriptions using the Amazon mobile app the same way you do on the website. Open the app, tap the menu icon (three horizontal lines), go to Your Account, then Subscriptions. Tap the subscription you want to cancel and select Cancel Subscription. The process and timing are identical to the website version.
Some older versions of the Amazon app may not show all subscription options. If you cannot find a subscription in the app, use the website instead. The website version is always more complete and is the safest place to manage billing.
Frequently Asked Questions
Can I get a refund if I cancel Prime mid-cycle?
Amazon does not refund the unused portion of a Prime membership if you cancel before your billing cycle ends. However, you can contact Amazon customer service and ask for a refund as a one-time courtesy. They sometimes grant partial refunds if you cancel shortly after your renewal date, but there is no may provide.
What if Amazon keeps charging me after I canceled?
Go to Your Account > Subscriptions and confirm the subscription shows as canceled. If it still appears active, cancel it again. If the charge continues after cancellation, contact Amazon customer service with your order number and the dates of the unauthorized charges. Request a refund and ask them to investigate why the charge recurred.
Do I lose my Prime Video watchlist if I cancel Prime?
No. Your watchlist, viewing history, and recommendations stay in your account. If you resubscribe to Prime Video later, everything will be there. The same applies to other Amazon services — your data is saved even after you cancel.
Can I cancel just Prime Video without canceling Prime membership?
No. Prime Video is included with Prime membership and cannot be canceled separately. If you want to keep Prime but remove video access, you would need to cancel Prime entirely and then subscribe to Prime Video as a standalone channel if you want it back.
How do I cancel a subscription if I forgot my password?
Use Amazon's password reset tool on the login page. Enter your email address, and Amazon will send you a reset link. Once you log back in, go to Your Account > Subscriptions and cancel. If you cannot access your email, contact Amazon customer service with your account information and ask them to help you cancel.