You can cancel Amazon Prime Video through your Amazon account settings in under two minutes
To cancel, sign into your Amazon account on a web browser or the Amazon app, go to Your Account, select Prime membership, then choose Cancel membership. Amazon will ask you to confirm and may offer you a discount to stay — you can decline and proceed with cancellation. Your access ends at the end of your current billing cycle, not immediately.
If you subscribed to Prime Video as a standalone service (not as part of Amazon Prime), the cancellation steps are slightly different and happen through a different menu. Both paths take the same amount of time, but you need to know which one you have.
Key Takeaways
- Prime Video cancellation happens in your Amazon account settings under Prime membership, not in the Prime Video app itself.
- You keep access until the end of your current billing period, even after you cancel — you do not lose it immediately.
- If you subscribed to Prime Video standalone (not bundled with Amazon Prime), you cancel through a different menu in your account.
- Amazon may offer you a discounted rate to keep your membership; you can accept or decline before final cancellation.
Cancelling a full Amazon Prime membership that includes Prime Video
If you pay for Amazon Prime (which bundles Prime Video, Prime shipping, Prime Music, and other services), you cancel the entire membership. Open Amazon.com and sign in with your account. Click on Account & Lists in the top right, then select Your Account.
Scroll down to Memberships & Subscriptions and click Prime membership. You will see your current plan (monthly or annual) and the next billing date. Click Cancel membership at the bottom of the page. Amazon will show you a confirmation screen with options to pause your membership or accept a discount offer. If you want to cancel outright, click Cancel membership again.
Your Prime Video access (along with all other Prime benefits) ends on the date shown — usually the last day of your billing cycle. You can still watch anything you have already started until that date.
Cancelling Prime Video as a standalone subscription
If you subscribed to Prime Video only — without a full Amazon Prime membership — the cancellation path is different. Sign into Amazon.com, go to Account & Lists, and click Your Account. Scroll to Memberships & Subscriptions and look for Prime Video membership (not "Prime membership"). Click on it.
Select Cancel Prime Video membership. Like the full Prime cancellation, Amazon may offer you a discount. Decline if you want to proceed. Your access ends at the end of your current billing period.
What happens after you cancel
You lose access to Prime Video's full library on the date your subscription ends. Any shows or movies you were watching mid-season will no longer be available. If you had a watchlist or saved preferences, those are deleted.
If you cancel an annual membership partway through the year, Amazon does not refund the unused portion. Monthly memberships end on your next billing date with no refund owed. Check your cancellation confirmation email to see your exact end date.
If you cannot find the cancellation option
If you subscribed through a third-party platform — Apple, Roku, Google Play, or another device — you may need to cancel through that platform instead of through Amazon directly. Check your subscription settings on the device or service where you originally signed up.
If you subscribed through a mobile app and cannot find Prime membership in your account settings, try cancelling through a web browser instead. The mobile app sometimes does not show all subscription options. Go to Amazon.com on a computer or phone browser and follow the steps above.
Pausing instead of cancelling
Amazon offers the option to pause your Prime membership for up to three months without cancelling. During a pause, you lose access to Prime Video and other benefits, but your membership resumes automatically at the end of the pause period. This is useful if you want to take a break but plan to return.
To pause, follow the same steps to reach your Prime membership page, but select Pause membership instead of Cancel membership. You choose how long to pause (up to 90 days), and Amazon will remind you before it resumes.
Frequently Asked Questions
Do I get a refund if I cancel mid-cycle?
No. Amazon does not refund unused time on monthly or annual Prime memberships. If you cancel an annual plan halfway through, you lose the remaining months with no refund. Cancel only when you are ready to lose access.
Can I cancel through the Prime Video app?
No. The Prime Video app does not have a cancellation option. You must cancel through your Amazon account on a web browser or the Amazon mobile app, in the account settings menu.
What if I subscribed through Apple or another platform?
You must cancel through the platform where you subscribed. If you signed up through Apple's App Store, cancel in your Apple account settings. If you subscribed through Roku or Google Play, cancel there. Amazon's website will not process the cancellation if you did not subscribe directly through Amazon.
Will I lose my watchlist and saved shows?
Yes. When your subscription ends, your watchlist, viewing history, and saved preferences are deleted. If you resubscribe later, you start fresh with no saved data.
How long do I have access after I cancel?
You keep full access until the end of your current billing cycle. If you have a monthly membership and cancel on the 15th of the month, you can watch until the end of that month. Your exact end date appears on your cancellation confirmation.