You can cancel Amazon Prime anytime through your account settings, and you will keep your membership through the end of your billing period

Amazon Prime cancellation happens in your account, not through customer service. You log in, go to your membership settings, and select the option to cancel. The process takes about two minutes. Your membership stays active until your next billing date — if you paid for a full year, you keep Prime through that anniversary date. If you are on a monthly plan, you keep it through the end of that month.

You do not lose access to anything mid-cycle. Your Prime Video, free shipping, and other benefits continue working. Amazon will not charge you again after your current period ends.

Key Takeaways

  • Cancel through Account Settings on Amazon's website or app by selecting "Manage Prime Membership" and then "End Membership".
  • Your membership remains active through the end of your current billing cycle — monthly or annual — even after you cancel.
  • Amazon does not refund the portion of your membership you have not yet used, but you can rejoin Prime at any time.
  • If you cancel by mistake, you can reactivate Prime within 18 months and your saved preferences will still be there.

How to cancel on a computer or phone

On a computer, go to amazon.com and sign in. Click the account icon in the top right corner and select "Account" from the dropdown menu. Look for "Memberships and subscriptions" and click it. You will see "Amazon Prime" listed. Click "Manage membership" next to it, then select "End membership" at the bottom of the page. Amazon will ask you to confirm — click "End membership" again.

On the Amazon app for iPhone or Android, tap the menu icon (three horizontal lines) at the bottom right. Go to "Account" and select "Memberships and subscriptions." Tap "Amazon Prime," then "Manage membership," and finally "End membership." Confirm when prompted.

The cancellation takes effect immediately in your account, but you will still have access to Prime benefits through the end of your billing period. You will receive a confirmation email from Amazon within a few minutes.

What happens to your money and your account

Amazon does not refund unused portions of your membership. If you paid for a full year and cancel after three months, you lose the money for the remaining nine months. If you are on a monthly plan and cancel mid-month, you keep access through the end of that month but receive no refund for the days remaining.

Your Amazon account itself stays open. You can still browse, buy things, and use your saved addresses and payment methods. You just lose Prime-specific perks: free two-day shipping (or faster), Prime Video, Prime Music, Prime Reading, and any other benefits tied to your membership.

If you change your mind, you can rejoin Prime at any time through the same Account menu. Amazon keeps your Prime preferences — your video watchlist, music playlists, and reading history — for up to 18 months after cancellation.

Reasons to pause instead of cancel

Amazon offers a membership pause option that might work better than full cancellation if you are taking a break. Instead of canceling, you can pause Prime for up to three months. During a pause, you do not pay, but your membership does not end — it simply stops. When the pause period ends, your membership resumes automatically.

Pausing is useful if you know you will not need Prime for a few months but plan to come back. You avoid the step of reactivating, and your account history stays continuous. To pause, go to "Manage membership" and select "Pause membership" instead of "End membership."

Canceling a student or family plan

If you have Amazon Prime Student (half the price of regular Prime), the cancellation process is identical — go to Account Settings and select "End membership." Your student discount ends immediately, though you keep access through your billing date.

If you are part of an Amazon Household (a family plan where multiple people share one Prime membership), canceling removes the entire household membership for everyone. If only one person in your household wants to stop using Prime, they cannot cancel it themselves — the account owner has to do it. If you are not the owner and want to leave the household, you can remove yourself from the group through Account Settings without canceling Prime for everyone else.

If you cannot find the cancellation option

Occasionally the "End membership" button does not appear where it should. This usually means your membership is already set to cancel at the end of your current billing period. Check the "Manage membership" page for a message saying "Your membership will end on [date]." If you see that, your cancellation is already in progress.

If the button is missing and you do not see a pending cancellation message, your account may have a restriction — for example, if you have an unpaid balance or an active dispute. Contact Amazon customer service through the "Contact Us" link at the bottom of any Amazon page. They can tell you why the option is not available and help you cancel if you need to.

Frequently Asked Questions

Do I get a refund if I cancel Prime mid-year?

No. Amazon does not refund unused portions of your membership, whether you paid monthly or annually. Once you cancel, you keep access only through the end of your current billing period, but no money comes back.

Can I cancel Prime without calling customer service?

Yes. You can cancel entirely through your account settings on the website or app. You do not need to call, email, or chat with anyone. The whole process takes about two minutes.

What if I cancel by mistake?

You can reactivate Prime at any time through the same Account menu. If you reactivate within 18 months, your watchlist, playlists, and reading history will still be there. After 18 months, that data is deleted.

Will I lose my Amazon account if I cancel Prime?

No. Canceling Prime only removes your membership. Your Amazon account, saved addresses, payment methods, and order history all stay. You can still shop on Amazon without Prime — you just pay for shipping on most items.

Can I cancel just Prime Video but keep the rest of Prime?

No. Prime Video is part of the Prime membership and cannot be separated. If you want to cancel Prime Video specifically, you have to cancel your entire Prime membership. You can, however, cancel other add-ons like Prime Music or Kindle Unlimited separately through the same Memberships menu.