Cancel Amazon Music Unlimited through Your Amazon Account Settings

To cancel Amazon Music Unlimited, log into your Amazon account, go to Your Account in the top right corner, and select Login & Security. Scroll down to find Amazon Music Settings or Manage Your Memberships and Subscriptions. Click on Amazon Music Unlimited, then select Cancel Subscription. Amazon will ask you to confirm the cancellation and may offer a discounted rate to stay — you can decline and proceed with the cancellation.

The cancellation takes effect immediately if you cancel after your billing date has passed. If you cancel before your next billing date, your access continues until that date, then stops. You will not receive a refund for the current billing period, but you will not be charged again.

If you subscribed through a third-party app or device (like through Apple's App Store or Google Play), you must cancel through that platform instead of through Amazon. The steps differ depending on whether you used iOS, Android, or a web browser to sign up.

Key Takeaways

  • Log into your Amazon account, navigate to Your Account, and find Manage Your Memberships and Subscriptions to locate Amazon Music Unlimited.
  • Your subscription ends on your next billing date if you cancel before that date; cancellation after your billing date stops access immediately.
  • If you subscribed through Apple App Store or Google Play, you must cancel through that app or platform, not through Amazon's website.
  • Amazon does not refund the current billing period when you cancel, but you will not be charged for future months.
  • You can resubscribe to Amazon Music Unlimited at any time after cancellation without penalty.

Cancel Through Apple App Store or Google Play

If you signed up for Amazon Music Unlimited through the Apple App Store on an iPhone or iPad, open the App Store app, tap your profile icon in the top right, select Subscriptions, find Amazon Music, and tap Cancel Subscription. Confirm the cancellation when prompted.

On Android devices, open Google Play, tap your profile icon, select Payments and subscriptions, then Subscriptions. Find Amazon Music Unlimited and tap Cancel subscription. Follow the prompts to confirm.

Cancellations through these platforms take effect on your next billing date. You will retain access until that date passes, then the subscription ends. Like cancellations through Amazon directly, no refund is issued for the current billing period.

What Happens After You Cancel

Once your subscription ends, you lose access to the full Amazon Music Unlimited catalog. You can no longer stream songs on demand, create playlists, or download music for offline listening through the Unlimited tier. Your saved playlists and library remain in your Amazon account, but you cannot play them without an active subscription.

You retain access to Amazon Music Free, which includes a limited selection of songs and stations with ads, if you have an Amazon Prime membership or a standalone Amazon account. This free tier does not include on-demand streaming of any song you choose.

If you resubscribe later, your playlists and library return to your account. There is no waiting period or penalty for resubscribing after cancellation.

Cancellation Timing and Billing

Amazon Music Unlimited charges on a monthly or annual cycle depending on your plan. Your billing date is the same day each month (or year) that you first subscribed. If you cancel on or after your billing date, your subscription ends immediately and you are not charged again. If you cancel before your billing date, you keep access until that date arrives, then the subscription stops without a final charge.

For example, if your billing date is the 15th and you cancel on the 10th, you can use Unlimited until the 15th at no additional cost. If you cancel on the 20th, access stops right away. Check your most recent Amazon Music charge in your account to confirm your billing date before canceling.

If You Cannot Find the Cancellation Option

If you subscribed to Amazon Music Unlimited as part of an Amazon Prime membership, you cannot cancel Unlimited separately through the standard method. Instead, you must downgrade your Prime membership or contact Amazon Customer Service to remove only the Music Unlimited add-on. Go to Your Account, select Manage Your Prime Membership, and look for options to modify or remove add-ons.

If you subscribed through a third-party service like Alexa, a smart speaker, or a car system, cancellation may route through that device's settings rather than through Amazon or an app store. Check the device's help documentation or contact its support team for cancellation steps specific to that platform.

If you still cannot locate the cancellation option after checking all these places, contact Amazon Customer Service through your Amazon account. They can confirm your subscription status and process the cancellation for you.

Frequently Asked Questions

Will I get a refund if I cancel Amazon Music Unlimited?

No. Amazon does not refund the current billing period when you cancel. You keep access until your next billing date (or immediately if you cancel after your billing date), but no money is returned for the time you already paid for.

Can I pause my subscription instead of canceling?

Amazon does not offer a pause or freeze option for Amazon Music Unlimited. You must cancel to stop charges. You can resubscribe at any time without penalty if you want to use the service again later.

What happens to my playlists and saved songs after I cancel?

Your playlists and library stay in your Amazon account. You cannot play them while your subscription is inactive, but they return and work normally if you resubscribe. Nothing is deleted by canceling.

How do I cancel if I subscribed through my car or smart speaker?

Check the device's settings menu or companion app for subscription management. If you cannot find it there, cancel through your main Amazon account settings or contact Amazon Customer Service. Canceling in one place should stop charges across all devices.

Can I cancel Amazon Music Unlimited without canceling Amazon Prime?

If you subscribed to Unlimited as a standalone service, yes — cancel through your account settings as described above. If Unlimited is bundled with your Prime membership, you cannot remove only Unlimited. You would need to downgrade or modify your Prime plan through the Prime membership settings.