You can cancel Subscribe and Save anytime through your Amazon account, with no penalty

Amazon Subscribe and Save lets you set up automatic deliveries of household items, pet supplies, and other products at a discount — usually 5% to 20% off the regular price. When you no longer want the subscription, you can cancel it directly from your account without calling customer service or paying a fee. The cancellation takes effect immediately, and you won't be charged for future deliveries.

The process differs slightly depending on whether you're using a computer or the Amazon mobile app, but both routes take less than a minute. You can also pause a subscription temporarily if you want to keep the discount but don't need a delivery right now.

Key Takeaways

  • Log into your Amazon account, go to Your Account, and select "Manage Your Subscriptions" to see all active Subscribe and Save orders.
  • Click "Edit" next to the subscription you want to cancel, then select "Cancel Subscription" at the bottom of the page.
  • You can pause a subscription for up to three months instead of canceling it, which keeps your discount active when you're ready to resume.
  • Canceling a subscription does not affect any items already ordered or in transit — only future automatic deliveries stop.
  • If you cancel before your next scheduled delivery date, you won't be charged for that order.

How to cancel on a computer or web browser

Start by signing into your Amazon account. Go to the top left of the page where it says "Account & Lists," then click "Your Account" from the dropdown menu.

Scroll down until you see "Manage Your Subscriptions" and click it. This page shows every Subscribe and Save subscription linked to your account, along with the next delivery date and the discount you're receiving.

Find the subscription you want to cancel. Click the "Edit" button next to it. On the next page, scroll to the bottom and select "Cancel Subscription." Amazon will ask you to confirm the cancellation. Click "Cancel Subscription" again to finalize it. The subscription is now canceled, and no further charges will occur.

How to cancel on the Amazon mobile app

Open the Amazon app and tap the menu icon (three horizontal lines) at the bottom right of the screen. Tap "Your Account," then scroll down and tap "Manage Your Subscriptions."

Tap the subscription you want to cancel. On the subscription details page, tap "Edit Subscription" at the bottom. Scroll down and tap "Cancel Subscription," then confirm when Amazon asks you to verify the cancellation.

What happens when you cancel a Subscribe and Save order

Once you cancel, Amazon stops all future automatic deliveries for that subscription. Any item already shipped or in your cart will still arrive — cancellation only affects orders that haven't been placed yet.

If your next delivery was scheduled for tomorrow or later, and you cancel before that delivery processes, you won't be charged. If the order has already been placed (usually 24 hours before the delivery date), you may need to refuse the package or contact Amazon to request a refund.

Canceling one Subscribe and Save subscription does not affect any others you have active. Each subscription is separate, so you can cancel some and keep others.

Pausing instead of canceling

If you want to keep the Subscribe and Save discount but don't need a delivery right now, you can pause the subscription instead of canceling it. Go to "Manage Your Subscriptions," click "Edit" on the subscription, and select "Pause Subscription." You can pause for up to three months.

When you're ready to resume, go back to the same page and click "Resume Subscription." Your discount remains active, and your next delivery will be scheduled based on the frequency you originally set up.

Reasons your cancellation might not work

If you try to cancel and see an error message, the most common reason is that the order has already been placed and is processing. In this case, you can refuse delivery when the package arrives, or contact Amazon customer service to request a refund before it ships.

Another reason cancellation might fail is if your account has a payment issue or hold. Check that your payment method is current and that there are no outstanding charges on your account. If you still can't cancel, contact Amazon directly — they can cancel the subscription on your behalf.

Frequently Asked Questions

Will I lose my discount if I pause instead of cancel?

No. Pausing keeps your subscription active and your discount in place. When you resume after up to three months, the discount applies to your next delivery. Canceling, by contrast, removes the subscription entirely, and you would have to set up a new one to get the discount again.

Can I cancel a Subscribe and Save order that's already been charged?

If the charge has posted but the item hasn't shipped, contact Amazon customer service and request a refund. If the package has already shipped, you can refuse delivery or return it after it arrives. Amazon will refund the charge once the return is processed.

What if I want to cancel but keep buying the item occasionally?

Cancel the subscription and add the item to your regular shopping cart whenever you need it. You'll pay the full price without the Subscribe and Save discount, but you won't be locked into automatic deliveries. Some items offer one-time discounts if you buy a certain quantity at once.

Do I need to contact Amazon to cancel, or can I do it myself?

You can cancel yourself through your account in under a minute. You don't need to call, email, or chat with customer service unless something goes wrong or the cancellation button doesn't appear on your subscription page.

If I cancel, can I sign up for the same subscription again later?

Yes. Once you cancel, you can set up a new Subscribe and Save subscription for the same item at any time. You'll receive the same discount as before, and the new subscription will follow whatever delivery frequency you choose.