Check your balance in three ways

You can see how much money is on your Amazon gift card through your account settings, by scanning the card's barcode, or by contacting Amazon directly. The fastest method is logging into your Amazon account and viewing your gift card balance in the "Your Account" section — it takes about 30 seconds and shows your exact balance in real time.

Each method works whether the card was purchased by you or given to you as a gift. You do not need the original receipt or packaging. If you have already redeemed the card to your account, the balance appears automatically. If you have not redeemed it yet, you will need the card itself or its code.

Key Takeaways

  • Log into your Amazon account, go to "Your Account," then "Gift cards," to see your current balance instantly.
  • If you have a physical card, you can scan the barcode with the Amazon app or enter the code manually without redeeming it first.
  • Amazon's customer service can confirm your balance over the phone or through chat if you cannot access your account.
  • Your balance updates immediately after you make a purchase, so you can check it anytime to see what remains.

Check balance through your Amazon account

This is the most direct way to see your balance. Sign into your Amazon account on any device, then go to "Your Account" in the top right corner of the page. Click "Gift cards" from the menu that appears.

Your total gift card balance displays at the top of the page. If you have multiple gift cards added to your account, they combine into one balance. Below that, you can see a history of when each card was redeemed and how much was on it. Any purchases you make automatically deduct from this balance until it reaches zero.

Check balance using the barcode or code

If you have a physical Amazon gift card but have not redeemed it yet, you can check the balance without adding it to your account. Open the Amazon app on your phone, tap the menu icon (three horizontal lines), and select "Gift cards." Tap "Check balance" and then "Scan barcode."

Point your phone's camera at the barcode on the back of the card. The app will read it and show you the balance. If scanning does not work, you can enter the code manually instead. The code is usually printed on the back of the card or inside the packaging. Type it into the same "Check balance" screen and the balance will appear.

This method does not redeem the card — it only shows you what is on it. You can check the balance as many times as you want without affecting the card.

Check balance through Amazon customer service

If you cannot access your account or the barcode scanner is not working, Amazon's customer service team can tell you your balance. You can reach them through the Amazon website by going to "Contact Us" at the bottom of any page, or by calling the phone number listed there.

Have your gift card code ready when you contact them. You can find the code on the back of a physical card or in the email if the card was sent digitally. Customer service can confirm your balance over the phone, through chat, or via email, depending on which contact method you choose.

What happens to your balance after a purchase

When you buy something on Amazon, the cost is deducted from your gift card balance automatically if you have one on your account. The balance updates right away, so if you check it immediately after placing an order, you will see the new total.

If your gift card balance is not enough to cover the entire purchase, Amazon will ask you to add another payment method for the difference. You can use a credit card, debit card, or another gift card to complete the order. The gift card balance is used first, then the other payment method covers the rest.

Digital gift cards and email delivery

If someone sent you an Amazon gift card by email, the email will contain a code or a link to redeem it. Click the link or copy the code and go to "Your Account" > "Gift cards" > "Redeem a gift card" to add it to your account. Once redeemed, the balance appears in your gift card total immediately.

You can check the balance of a digital gift card the same way you check a physical one — through your account or by using the barcode scanner in the Amazon app. If you have the email with the code but have not redeemed it yet, you can use that code to check the balance without redeeming it first.

Frequently Asked Questions

Can I check my gift card balance without logging into my account?

Yes. If you have the physical card, use the Amazon app to scan the barcode or enter the code manually in the "Check balance" section. You can also call Amazon customer service with the code and they will tell you the balance over the phone.

Does checking my balance use up any of the money on the card?

No. Checking your balance does not spend any money or change the card in any way. You can check it as many times as you want without affecting what is on it.

What if I lost the physical card but still have the code?

The code is all you need. You can enter it into the Amazon app to check the balance, or you can redeem it to your account by going to "Your Account" > "Gift cards" > "Redeem a gift card." Once redeemed, the balance is safe in your account even if you lose the card.

Can I check someone else's gift card balance?

Only if you have the card itself or the code printed on it. You cannot look up a balance using just a name or email address. If you received a gift card by email, the email contains everything you need to check the balance.