Check your balance online through Your Account

The fastest way to see how much money is on your Amazon gift card is to log into your Amazon account and go to the gift card section. Once you are signed in, go to Account & Lists in the top right corner, then select Your Account. From there, click Gift cards in the left menu.

On the Gift Cards page, you will see a section called Your Gift Card Balance at the top. This shows your total balance in one place. If you have added multiple gift cards to your account over time, they all combine into this single balance. You can also see the history of gift cards you have added, including when you added each one.

This method works whether you added the gift card by entering the code during checkout, scanning a code with the Amazon app, or having someone send you a digital gift card by email. As long as the card has been redeemed to your account, the balance appears here immediately.

Key Takeaways

  • Your Amazon gift card balance appears in the Gift Cards section of Your Account once the code has been redeemed.
  • You can check your balance on a computer, phone, or tablet using the Amazon website or the Amazon app.
  • If you have not redeemed the card yet, you can enter the code on the gift card redemption page to see the amount before adding it to your account.
  • Amazon does not charge fees to hold a gift card balance, and your balance does not expire as long as your account remains active.

Redeem an unredeemed gift card to see its value

If you have a gift card code but have not yet added it to your account, you can see the balance by starting the redemption process. Go to the Gift Cards page in Your Account and select Redeem a Gift Card. Enter the code from the back of the card or from the email you received.

Before you finish redeeming, Amazon will show you the exact amount on that card. At this point you can choose to complete the redemption and add it to your account, or you can leave the page without finishing. The code will still work later if you decide to redeem it then.

This is useful if someone gave you a gift card and you want to know the amount before deciding whether to use it right away or save it for later.

Check your balance using the Amazon mobile app

The Amazon app on your phone or tablet shows your gift card balance the same way the website does. Open the app and tap the menu icon (three horizontal lines) in the bottom right corner. Tap Your Account, then scroll down and tap Gift cards.

Your total balance appears at the top of the screen. You can also see individual gift cards you have added and when you added them. The app updates in real time, so if you just redeemed a new gift card, refresh the page or close and reopen the app to see the updated balance.

What happens to your balance over time

Amazon gift card balances do not expire as long as your account is active. You can hold money on your account indefinitely and use it whenever you want to make a purchase. There are no monthly fees or inactivity charges that reduce your balance.

Your balance will decrease only when you use it to buy something. When you make a purchase, Amazon automatically deducts the amount from your gift card balance first, then charges any remaining cost to your payment method on file. If your purchase is less than your balance, the leftover amount stays in your account for the next purchase.

If your Amazon account is closed or deleted, you may lose access to any remaining balance. Amazon's terms state that gift card balances are tied to the account, not to you as a person, so protecting your account login is important.

Troubleshooting: Balance not showing up

If you entered a gift card code but do not see the balance in Your Account, the code may not have been fully processed yet. Wait a few minutes and refresh the page. Sometimes there is a short delay between when you enter the code and when it appears in your balance.

If you still do not see it after waiting, check that you entered the code correctly. Gift card codes are case-sensitive and must be entered exactly as they appear. Look for the code on the back of a physical card or in the email for a digital gift card, and try entering it again on the redemption page.

If the code has already been used or is invalid, Amazon will tell you when you try to redeem it. In that case, contact Amazon Customer Service with the code and the receipt or email showing you received the card. They can investigate whether the card was used by someone else or if there was an error.

Using your balance to make a purchase

Once your balance is in your account, you do not have to do anything special to use it. When you go to checkout on Amazon, your gift card balance is automatically applied to your order. You will see the amount deducted from your total before you are asked to pay.

If your purchase costs more than your balance, you will need to add a payment method to cover the difference. Amazon accepts credit cards, debit cards, and other saved payment methods. If your purchase is less than your balance, the leftover stays in your account.

You can also use your gift card balance to pay for Amazon Prime membership, Kindle books, or anything else sold on Amazon. The balance works the same way across all Amazon services.

Frequently Asked Questions

Can I check my gift card balance without logging into my account?

No, you need to be logged into your Amazon account to see your balance in the Gift Cards section. However, you can enter an unredeemed gift card code on the redemption page to see the amount without adding it to your account yet. You do not need to be logged in for that step.

What if I lost my gift card code?

If you have a physical card, the code is on the back. If you received a digital gift card by email, check your email inbox and spam folder for the message from Amazon. If you cannot find the email, contact Amazon Customer Service with the email address you used and they can help you locate it or resend it.

Does my gift card balance expire?

No, Amazon gift card balances do not expire as long as your account is active. You can hold the balance for as long as you want and use it whenever you choose to make a purchase.

Can I transfer my gift card balance to someone else?

No, once a gift card code is redeemed to your account, the balance is tied to that account and cannot be transferred. If you want to give money to someone else, you would need to purchase a new gift card in their name instead.

Why does my balance show differently on different devices?

Your balance should be the same on your computer, phone, and tablet because it is stored on Amazon's servers, not on your device. If you see different amounts, try logging out and back in, or refresh the page. If the difference persists, contact Amazon Customer Service.