Check your Domino's gift card balance online, by phone, or in store

You can see how much money is left on your Domino's gift card through three methods: the Domino's website, a phone call to customer service, or by asking at any Domino's location when you order. The online method is fastest and works anytime. You will need the 16-digit card number printed on the front of your card and the 4-digit PIN on the back.

Domino's does not charge a fee to check your balance, and checking does not reduce the amount on your card. The balance stays the same whether you check it once or ten times.

Key Takeaways

  • The Domino's website balance checker requires your 16-digit card number and 4-digit PIN, and gives you your balance instantly.
  • You can call Domino's customer service at 1-877-366-6687 and provide your card number to hear your balance read aloud.
  • Any Domino's store will check your balance for you at the register, even if you are not ordering.
  • Your balance does not expire as long as the card itself is not damaged, though some gift cards may have terms printed on the back.

Check balance on the Domino's website

Go to dominos.com and look for a "Gift Card Balance" or "Check Balance" link, usually found in the footer or under an account menu. Click it and enter your 16-digit card number and 4-digit PIN in the fields provided. The page will display your remaining balance immediately.

This method works on any device with internet access — phone, tablet, or computer. You do not need to create a Domino's account or log in. If you cannot find the balance checker link, search "Domino's gift card balance" in your browser and it will take you directly to the tool.

Check balance by phone

Call Domino's customer service at 1-877-366-6687. A representative will ask for your 16-digit gift card number and may ask for the 4-digit PIN for security. They will tell you your balance over the phone. This method works during business hours and may have a wait time depending on call volume.

Keep your card in front of you when you call so you can read the numbers quickly. If you lose your card number, you will need to bring the physical card to a Domino's location to retrieve it.

Check balance in a Domino's store

Walk into any Domino's location and hand your card to someone at the counter. They can scan it or enter the number into their register and tell you the balance. You do not have to order anything. This takes less than a minute and works during all store hours.

This is the best option if you have the physical card with you and want to know your balance before you decide what to order. Store staff can also help if your card number is worn or hard to read.

What to do if your card number is damaged or unreadable

If the numbers on your card are faded, scratched, or otherwise hard to read, bring the physical card to a Domino's store. Staff can scan the card or look up your balance using their system. You may be asked for the name or phone number associated with the card purchase, depending on how it was bought.

If your card is cracked, bent, or severely damaged, ask the store if they can transfer the remaining balance to a new card. Policies vary by location, so calling ahead at 1-877-366-6687 can tell you whether your store offers this service.

Gift card balance expiration and terms

Domino's gift cards do not expire based on time alone. Your balance remains on the card indefinitely as long as the card itself is not damaged beyond use. However, check the back or terms printed on your specific card — some older cards or cards bought through third-party retailers may have different rules.

If you have not used your card in several years and are unsure of the terms, call customer service at 1-877-366-6687 or check the balance online. They can confirm whether your card is still active and what balance, if any, remains.

Frequently Asked Questions

Does checking my balance use up any of the money on the card?

No. Checking your balance does not reduce the amount on your card. You can check as many times as you want without losing money. Only actual purchases at Domino's will reduce your balance.

What if I forgot my PIN?

If you have the physical card, bring it to a Domino's store and they can look up your balance without the PIN. If you are checking online or by phone and do not have the PIN, call customer service at 1-877-366-6687 and they can verify your identity using other information and tell you your balance.

Can I check the balance on someone else's gift card?

Yes, if you have the card number and PIN. The balance checker does not verify who owns the card. If you are checking in a store, staff will not ask who the card belongs to — they will simply scan it and tell you the balance.

What if my card shows a zero balance but I know I did not use it all?

Contact Domino's customer service at 1-877-366-6687 with your card number. They can look up your account history and see if there were unauthorized charges or a system error. Keep your receipt if you have one, as it may help them investigate.

Can I check my balance if I ordered online with a gift card?

Yes. Your balance is separate from any online order. Check it using any of the three methods — website, phone, or in store — and you will see what is left after your purchase went through.