How to check your Domino's gift card balance

You can check your Domino's gift card balance in three ways: online through the Domino's website, by phone, or in person at a Domino's location. The fastest method is usually the website, which shows your balance instantly without waiting on hold.

To check online, go to dominos.com and look for the gift card balance checker (often labeled "Check Balance" or "Gift Card" in the top menu). You will need to enter your card number and PIN. The PIN is typically printed on the back of the physical card or included in your email if you received a digital gift card.

If you prefer to call, contact Domino's customer service at 1-888-DOMINOS (1-888-366-4667). Have your card number and PIN ready. A representative will tell you your remaining balance over the phone.

Key Takeaways

  • Check your balance online at dominos.com, by phone at 1-888-366-4667, or in person at any Domino's location.
  • You will need your card number and PIN to check your balance; the PIN is on the back of physical cards or in confirmation emails for digital cards.
  • Your balance does not expire as long as there is money remaining on the card, though the card itself may have an expiration date printed on it.
  • Domino's gift cards work for food purchases only and cannot be used to pay for delivery fees or tips unless you add them during checkout.

Where your PIN is located

The PIN for a physical Domino's gift card is printed on the back, usually below or near the card number. It is a four-digit code. If you received a digital gift card by email, the PIN and card number will be in the email message itself, often in a section labeled "Card Details" or similar.

If you have lost the PIN or cannot find it, contact Domino's customer service. They can verify your identity and provide the PIN or reset access to your card. Keep your PIN private — anyone with both the card number and PIN can use the balance.

What happens if you lose your card or PIN

If your physical card is lost or stolen, contact Domino's customer service as soon as possible. They can freeze the card to prevent unauthorized use. You will need to provide proof of purchase or the original email confirmation if you have it.

Domino's does not automatically replace lost cards, but they may be able to transfer the remaining balance to a new card or provide a refund depending on how the card was originally purchased. The process and timeline depend on whether you bought the card directly from Domino's or through a third party like a grocery store or online retailer.

How to use your balance when ordering

When you order online or through the Domino's app, you can enter your gift card number and PIN at checkout under the payment method section. The system will deduct the purchase from your card balance. If your balance does not cover the full order, you can pay the difference with another payment method.

In-store and phone orders work the same way — tell the employee you are paying with a gift card and provide the number. They will process it like any other payment. Your receipt will show the remaining balance after the transaction.

Gift card balance and expiration dates

Domino's gift cards do not have an expiration date on the balance itself — you can use the money as long as it remains on the card. However, the physical card may have an expiration date printed on it for security reasons. This expiration date does not mean your balance disappears; it means the card itself may no longer be valid for processing.

If your card is approaching its printed expiration date and you still have a balance, contact Domino's customer service before that date. They can transfer your balance to a new card so you do not lose access to the money.

Using your gift card for delivery and tips

Domino's gift cards cover the cost of food only. Delivery fees and tips are typically separate charges. During online checkout, you will see the option to add a tip before you complete payment — you can use your gift card for this if you choose. Some locations may allow you to add a tip in person or over the phone as well.

If your gift card balance does not cover the full order including delivery fee, you will need to provide a second payment method for the difference. The gift card will be charged first, then the remaining amount will be charged to your other payment method.

Frequently Asked Questions

Can I check my balance without the PIN?

No, Domino's requires both the card number and PIN to check your balance online or by phone. This is a security measure to protect your balance. If you cannot find your PIN, contact customer service and they can help you access your account after verifying your identity.

What if my balance shows zero but I know I have money left?

This is rare but can happen if there is a processing delay or a system error. Contact Domino's customer service with your card number and they can investigate. Keep your receipt from your last purchase as proof of the transaction.

Can I transfer my balance to someone else?

Domino's does not have an official balance transfer feature. However, you can give the physical card or the card number and PIN to someone else and they can use it to order. Once you share this information, you lose control of the balance.

Do I need to register my gift card?

Registration is not required to use your Domino's gift card, but registering it online can help you track your balance and receive offers. You can register at dominos.com by entering your card details. Registration does not affect how the card works.

What if I bought my card from a grocery store or third-party retailer?

The balance check process is the same — use the card number and PIN on the dominos.com balance checker or call customer service. If you need to replace a lost card or dispute a charge, contact Domino's directly, though the resolution may take longer if the card was purchased through a retailer.