Check your balance online, by phone, or in the restaurant

Buffalo Wild Wings lets you see your gift card balance three ways: through their website, by calling their customer service line, or by asking a server in any restaurant. The online method is fastest if you have the card number handy. The phone route works if you prefer talking to someone. In-restaurant checks take a few minutes but require you to be there in person.

Each method works the same day, so you can find out what you have to spend right away. You'll need the 16-digit card number printed on the front of your physical card, or the number from your digital card if you received it by email or text.

Key Takeaways

  • The Buffalo Wild Wings website balance checker is the fastest option and works 24/7 without waiting on hold.
  • You need the 16-digit card number from the front of your physical card or from your digital card email to check balance online.
  • Calling 1-866-415-2937 works if you don't have internet access or prefer speaking with a representative.
  • Any Buffalo Wild Wings location will check your balance at the register, though this requires a trip to the restaurant.

Checking balance on the Buffalo Wild Wings website

Go to the Buffalo Wild Wings website and look for a "Gift Card Balance" or "Check Balance" link, usually found in the footer or under an account menu. Click it and enter your 16-digit card number in the field provided. The balance appears immediately on the next screen.

This method works any time of day or night and doesn't require you to call anyone. If you received a digital gift card by email, open that email and look for a link to check the balance—many digital cards have a direct balance-check link built into the message.

Calling Buffalo Wild Wings customer service

Call 1-866-415-2937 to speak with a representative who can look up your balance. Have your 16-digit card number ready when you call. The representative will confirm the number with you and tell you the current balance and any recent transactions.

Wait times vary depending on how busy the line is. Calling works well if you're away from a computer or prefer not to enter your card number online. Some people also call if they notice unusual activity on their card and want to speak with someone directly.

Checking balance in a Buffalo Wild Wings restaurant

Walk up to the register at any Buffalo Wild Wings location and ask a server or cashier to check your balance. Hand them your physical gift card. They'll swipe it or enter the number into their system and tell you what's on it.

This takes only a minute or two but only works during restaurant hours. It's useful if you're already there to eat or if you want to confirm your balance before ordering.

What to do if your balance seems wrong

If the balance doesn't match what you expected, check your recent transactions first. Most balance-check tools show the last few purchases or loads you made. Look for charges you don't recognize or a recent purchase you may have forgotten about.

If you still think something is wrong, contact Buffalo Wild Wings customer service by phone at 1-866-415-2937. Have your card number and any receipts from recent visits ready. They can look into your account history and help resolve discrepancies.

Digital gift cards and email delivery

If someone sent you a Buffalo Wild Wings gift card by email, the email will contain the card number and usually a direct link to check the balance. Digital cards work the same way as physical ones—you can use the number to check balance online or call customer service with it.

Digital cards never expire and can be used in restaurants or online for delivery and pickup orders. If you lose the email, you can still call customer service with any information you remember about when it was sent or who sent it, and they may be able to look it up for you.

Gift card expiration and terms

Buffalo Wild Wings gift cards do not have an expiration date, so your balance won't disappear if you don't use it right away. However, some states have laws about dormant accounts, so check your state's rules if your card hasn't been used in several years.

If your physical card is lost or damaged, call customer service and they can help you recover the balance or issue a replacement. Keep your receipt or confirmation email if you purchased the card, as this helps them verify your claim.

Frequently Asked Questions

Do I need to create an account to check my balance?

No. You can check your balance without logging in or creating an account. You only need the 16-digit card number. Creating an account is optional and lets you save multiple cards if you have them.

What if I don't have the physical card anymore?

If you received a digital card by email, check that email for the card number and balance link. If you received a physical card and lost it, call customer service at 1-866-415-2937 with details about when and where you bought it, and they can help you recover the balance.

Can I check the balance on someone else's gift card?

Yes. Anyone with the 16-digit card number can check the balance online or by phone. The balance checker doesn't require proof of ownership, so keep your card number private if you want to keep the balance private.

How often does the balance update after I use the card?

The balance updates immediately after your purchase is processed at the register. If you check online or call right after eating, you should see the new balance right away.