Check your Target gift card balance online, by phone, or in store
You can find out how much money is left on your Target gift card in three ways: through the Target website or app, by calling Target's customer service line, or by asking a cashier in any Target store. The online and app methods are fastest and work any time of day. The phone and in-store options give you a direct conversation if you have questions about your card or recent purchases.
Target does not charge a fee to check your balance, and you do not need to make a purchase or provide a receipt. You only need the 16-digit card number printed on the front of the card.
Key Takeaways
- The Target website and mobile app let you check your balance instantly by entering your 16-digit card number.
- You can call Target's guest services at 1-800-440-0680 to have a representative look up your balance over the phone.
- Any Target store cashier can scan your card or manually enter the number to show you the remaining balance at checkout.
- Target gift cards do not expire, so you can use your balance whenever you are ready to shop.
Check balance on the Target website or app
Go to target.com and look for the gift card section, usually found under "Services" or "Help" in the footer menu. Click on "Check Gift Card Balance" and enter your 16-digit card number in the box provided. Target will display your current balance immediately.
The Target mobile app works the same way. Open the app, tap the menu icon (three horizontal lines), scroll down to find "Gift Cards," and select "Check Balance." Enter your card number and your balance appears on screen. This method is convenient if you are already in a Target store or on your phone while shopping.
Call Target customer service for balance information
Call 1-800-440-0680 to reach Target's guest services team. Have your 16-digit gift card number ready. A representative will look up your balance and read it to you over the phone. This option works if you prefer talking to a person or if you have questions about your card beyond just the balance.
Target's phone lines are open during store hours, which vary by location. If you call outside of business hours, you may reach an automated system or be asked to call back during operating hours.
Ask a Target cashier to check your balance
Bring your gift card to any Target store and hand it to a cashier. They can scan the card or manually type in the 16-digit number to pull up your balance on their register. This takes less than a minute and requires no purchase.
This method is useful if you are already shopping and want to know whether you have enough balance for your items, or if you prefer an in-person interaction. The cashier can also answer questions about how the card works or what to do if it is damaged.
What to do if your card number is not working
If the website or app rejects your card number, double-check that you entered all 16 digits correctly. The number is printed on the front of the card in a single line. Make sure you did not skip any digits or accidentally type a letter instead of a number.
If the number is correct and the system still will not accept it, your card may be damaged or defective. Call 1-800-440-0680 or visit a Target store to report the problem. Target can issue a replacement card with the same balance transferred to it, though this process may take a few business days.
Understanding gift card expiration and inactivity
Target gift cards do not expire and have no expiration date printed on them. You can use your balance whenever you choose, even if years pass between purchases. There is no time limit on how long you can hold the card before spending it.
Target also does not charge inactivity fees. Your balance will not decrease just because you have not used the card for a long time. The only way your balance goes down is when you make a purchase at Target or use the card online.
Frequently Asked Questions
Can I check my balance without the physical card?
Yes. You only need the 16-digit card number, which you can find on your receipt, in a confirmation email, or by asking the person who gave you the card. You do not need to have the physical card in front of you to look up the balance online or by phone.
What if I lost my gift card?
Contact Target at 1-800-440-0680 with your card number if you have it. Target can flag the card to prevent unauthorized use and issue a replacement with your remaining balance. If you do not have the card number, bring your receipt or any documentation of the purchase to a Target store for help.
Can I combine two gift cards into one?
No. Target does not combine balances from multiple cards into a single card. You can use multiple gift cards on one purchase by having the cashier run each card separately, but the balances stay on their original cards.
Does Target charge a fee to check my balance?
No. Checking your balance is free whether you use the website, app, phone line, or ask a cashier in store. Target does not charge any fee for this service.