Check your Buffalo Wild Wings balance online, by phone, or in person

You can find out how much money is left on your Buffalo Wild Wings gift card in three ways: through the B-Dubs website, by calling their customer service line, or by asking a server or cashier at any location. The fastest method is usually the website, which gives you your balance instantly without waiting on hold. You'll need your card number and PIN to check online.

Buffalo Wild Wings does not charge a fee to check your balance, and the process takes less than a minute. If you've lost your PIN, you can still call customer service and verify your identity through other information on the account.

Key Takeaways

  • The Buffalo Wild Wings website lets you check your balance instantly by entering your card number and PIN in the gift card section.
  • You can call Buffalo Wild Wings customer service at 1-800-Buffalo (1-800-283-3357) to hear your balance read to you over the phone.
  • Any Buffalo Wild Wings location will check your balance for free if you bring the physical card to a register or ask a server.
  • Your PIN is printed on the back of your gift card; if you can't find it, customer service can help you recover it by verifying your card details.

Checking balance on the Buffalo Wild Wings website

Go to the Buffalo Wild Wings website and look for the gift card section, usually found in the footer or under an account menu. Click on "Check Balance" or "Gift Card Balance" and enter your 16-digit card number exactly as it appears on the front of your card. Then enter your four-digit PIN, which is printed on the back of the card below the card number.

After you submit this information, your current balance will appear on the screen. You can check as many times as you want without affecting your card. Write down the balance or take a screenshot if you want to keep a record.

Checking balance by phone

Call Buffalo Wild Wings customer service at 1-800-Buffalo (1-800-283-3357). A representative will ask for your card number and PIN, then tell you your balance. This method works if you prefer talking to a person or if you're having trouble with the website.

Customer service hours vary by location, but the line is typically available during restaurant hours. If you call outside those hours, you may reach an automated system or be asked to call back. Have your card in front of you when you call so you can read the number and PIN quickly.

Checking balance in person at a restaurant

Walk into any Buffalo Wild Wings location and hand your card to a server or cashier. They can swipe or scan your card and tell you the balance immediately. This is useful if you're already at the restaurant and want to know how much you have before ordering, or if you don't have access to a phone or computer.

You don't need to make a purchase or provide any other information. The staff member will simply look up your balance and give you the number. This method also works if you've forgotten your PIN.

What to do if you can't find your PIN

Your PIN is a four-digit number printed on the back of your gift card, usually below the card number or in a separate box. If the numbers have faded or worn off, you have two options: call customer service or visit a restaurant in person.

When you call 1-800-Buffalo, explain that you can't read your PIN. A representative can verify your identity using the card number and other details, then either read your PIN to you or reset it. At a restaurant, staff can look up your balance without a PIN, so you don't need it to use your card there.

Protecting your gift card information

Your card number and PIN work together like a password. Don't share them with anyone you don't trust, and don't type them into websites that aren't the official Buffalo Wild Wings site. Scammers sometimes create fake gift card balance checkers to steal card information.

If you think your card has been used without permission, call customer service right away. Buffalo Wild Wings can freeze your card and investigate unauthorized charges. Keep your physical card in a safe place, just as you would a credit card.

Frequently Asked Questions

How often can I check my balance without it costing money?

You can check your balance as many times as you want at no cost. Checking your balance does not deduct any money from your card or trigger any fees. Use the website, call customer service, or visit a restaurant as often as needed.

What if the website says my card number is invalid?

Make sure you're entering the 16-digit number exactly as it appears on the front of your card, with no spaces or dashes. If the number still doesn't work, the card may be damaged or expired. Try calling customer service instead, or bring the card to a restaurant to have staff check it.

Can I check my balance if I lost the physical card?

Yes. Call customer service at 1-800-Buffalo and provide your card number from your receipt, email confirmation, or any record you have. A representative can look up your balance and help you recover or replace your card if needed.

Does checking my balance online require creating an account?

No. You can check your balance on the Buffalo Wild Wings website without logging in or creating an account. Simply enter your card number and PIN on the gift card balance page, and your balance will appear immediately.