Chase closes branches for holidays, staffing, and maintenance — and the reason changes by location and day

Chase Bank branches close for federal holidays, local holidays observed in specific states, scheduled maintenance, and staffing shortages. The most common reason is a federal holiday — when Chase observes the same closure as the Federal Reserve. Some branches also close on state holidays like Juneteenth or Election Day, depending on where they are located. A few branches temporarily close for renovations or system upgrades, usually with advance notice posted on the door or online.

The fastest way to know why your branch is closed today is to check the Chase website or call the branch directly. Chase's branch locator shows hours for each location, and many branches post closure notices on their doors or their individual pages. If you need banking services and your branch is closed, you can use Chase ATMs (which operate 24/7), visit a different branch, or handle most transactions online or through the Chase mobile app.

Key Takeaways

  • Federal holidays like Thanksgiving, Christmas, and New Year's Day close all Chase branches nationwide, though the specific dates vary by year.
  • Some Chase branches close on state-specific holidays like Juneteenth or Election Day, depending on the state where the branch is located.
  • The Chase branch locator and the branch's direct phone number are the fastest ways to confirm why a specific location is closed today.
  • Chase ATMs work 24/7 even when branches are closed, and most banking tasks can be done through the Chase app or website.
  • If a branch is closed for renovation or maintenance, Chase posts the expected reopening date on the branch page and at the location itself.

Federal holidays when all Chase branches close

Chase closes all U.S. branches on the same federal holidays that the Federal Reserve observes. These include New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. The exact dates shift each year — for example, when Christmas falls on a weekend, Chase may close on the nearest weekday instead.

On federal holidays, Chase ATMs remain open and operational. You can withdraw cash, deposit checks through mobile deposit, transfer money between accounts, and check your balance. Online banking and the Chase mobile app also work normally. If you need to speak to a representative or conduct a transaction that requires a teller, you will need to wait until the branch reopens the next business day.

State and local holidays that affect specific branches

Some Chase branches close on state holidays that are not observed nationwide. Juneteenth is now observed by Chase in all states, but other state-specific holidays vary. For example, branches in Texas may close on Texas Independence Day, and branches in some states close on Election Day. A few branches in Hawaii close on additional state holidays that do not apply elsewhere.

The Chase branch locator will show you the hours for your specific location, including any state holiday closures. If you are unsure whether your branch will be open, call ahead or check the branch page online. This is especially important if you are planning a banking trip around a holiday you think might be observed.

Temporary closures for maintenance and renovations

Chase periodically closes individual branches for renovations, system upgrades, or maintenance work. These closures are usually temporary and last anywhere from a few days to several weeks. Chase posts notices on the branch door, on the branch's page in the locator, and sometimes sends notices to customers who use that location regularly.

When a branch is closed for maintenance, the notice will typically include the expected reopening date. You can use other nearby Chase branches, ATMs, or online and mobile banking during the closure. If you have questions about the work being done or the timeline, call the branch or visit the Chase website for updates.

How to check if a specific Chase branch is open today

The most reliable way to check branch hours is through the Chase branch locator on Chase.com. Enter your address or zip code, and the tool will show you nearby branches with their current hours. The locator updates in real time and shows any temporary closures or holiday hours.

You can also call the branch directly — the phone number is listed in the locator. A recorded message will tell you the branch's hours, and you can ask a representative why the branch is closed if you reach someone. If you are already at the branch and it is closed, a notice on the door will usually explain the reason and when it will reopen.

What you can do when your Chase branch is closed

Chase ATMs are available 24/7 at most locations, even when the branch itself is closed. You can withdraw cash, deposit checks using the mobile app, transfer money, and check your balance. There are no fees for using Chase ATMs if you have a Chase account.

Most banking tasks can also be handled through the Chase mobile app or website without visiting a branch. You can pay bills, transfer money, deposit checks by taking a photo, apply for accounts, and contact customer service through the app. If you need to speak to someone, Chase offers phone support during business hours, and some issues can be resolved through the app's chat feature.

If you need a service that requires a teller — such as cashing a check without a Chase account, getting a cashier's check, or opening a new account in person — you will need to visit a branch when it is open. Use the branch locator to find another Chase location nearby that is open, or plan your visit for the next business day.

Planning ahead for holiday closures

If you know a holiday is coming and you need to handle banking in person, plan your visit for the day before the holiday. This gives you time to complete transactions before the branch closes and avoids the rush of other customers doing the same thing.

Chase publishes its holiday closure schedule on its website each year. You can check this schedule in advance if you are planning a major transaction or need to know when branches will be closed. Marking these dates on your calendar helps you avoid showing up to a closed branch unexpectedly.

Frequently Asked Questions

Is Chase open on Saturdays and Sundays?

Most Chase branches are open on Saturday but closed on Sunday. However, hours vary by location — some branches open later on Saturday or close earlier than on weekdays. Check your specific branch's hours in the locator, as weekend hours differ from location to location.

What if I need cash and the branch is closed?

Chase ATMs work 24/7 and allow you to withdraw cash even when the branch is closed. If you do not have a Chase card, you can visit another bank's ATM, though you may be charged a fee. Some retailers also offer cash back if you make a purchase with your debit card.

Can I deposit a check when the branch is closed?

Yes, if you have the Chase mobile app. You can photograph the front and back of a check and deposit it through the app at any time, even when the branch is closed. The funds typically appear in your account within one to two business days.

Do Chase branches close early on the day before a holiday?

Some branches may close early on the day before a major holiday, but this is not standard across all locations. Check your branch's hours in the locator or call ahead to confirm. Many branches keep regular hours the day before a holiday.

How do I know if my branch is closed for renovation?

Check the branch page in the Chase locator — temporary closures are listed there with the expected reopening date. You can also call the branch or look for a notice posted on the door. Chase typically notifies regular customers by mail or through the app when a branch they use will be closed for work.