The fastest way to find a Chase location
Chase has a branch locator tool on its website at chase.com/locations. Enter your address or zip code, and it shows branches and ATMs within a set distance — you can filter by service type (like mortgage, business banking, or wealth management) and see which ones are open today. The same tool works on the Chase mobile app, and it will use your phone's location to show nearby branches without typing anything in.
If you do not have internet access, call Chase customer service at 1-800-935-9935 and give them your location. They can tell you the nearest branch address, hours, and what services that location offers. This matters because not all Chase branches do the same things — some handle mortgages or small business accounts, others do not.
Google Maps and Apple Maps also show Chase locations when you search "Chase Bank near me," but the official Chase locator is more reliable for current hours and which services each branch provides.
Key Takeaways
- The Chase branch locator at chase.com/locations or the Chase mobile app shows nearby branches, ATMs, and their hours in real time.
- You can filter results by service type to find a branch that handles the specific banking need you have, since not all locations offer the same services.
- Calling 1-800-935-9935 gives you the same information if you cannot access the website or app.
- Chase ATMs are available at many locations outside of branches, including some grocery stores and gas stations, and the locator shows those too.
What services are available at different Chase locations
A full-service Chase branch handles checking and savings accounts, deposits, withdrawals, and basic loan questions. Larger branches often have mortgage specialists, investment advisors, and small business banking teams on staff. Smaller branches or Chase locations inside grocery stores may only handle deposits and withdrawals.
The branch locator tool lets you filter by service before you go, so you do not waste a trip. If you need to open a mortgage or discuss a business line of credit, search for "mortgage specialist" or "business banking" in the filter and it will show you which branches have those teams available.
Some Chase services — like investment accounts or wealth management — may require an appointment. The locator often shows whether you can walk in or need to book ahead.
Chase ATM networks and surcharge-free withdrawals
Chase ATMs are free for Chase customers. If you use an ATM that is not owned by Chase, you may be charged a fee by both Chase (usually $2 to $3) and the ATM operator (another $1 to $3). Over time, this adds up.
Chase is part of the Allpoint network, which means you can use certain Allpoint ATMs without a Chase surcharge. The branch locator shows both Chase-owned ATMs and Allpoint locations. Some grocery stores, pharmacies, and convenience stores have Allpoint ATMs, so you have more options than just Chase branches.
If you travel frequently or live far from a Chase branch, ask about banks that Chase has partnerships with in your area. Some regional banks let Chase customers use their ATMs without fees.
Hours and holiday closures
Most Chase branches are open Monday through Friday from 9 a.m. to 5 p.m., with Saturday hours at many locations (usually 9 a.m. to 1 p.m.). Sunday hours are rare. Hours vary by location, so always check the locator tool before you go — it shows today's hours and upcoming holiday closures.
Chase branches close on federal holidays like Thanksgiving, Christmas, and New Year's Day. The locator updates automatically for these closures, so you will see "Closed" on the date if a branch is not operating.
ATMs are available 24/7, even when branches are closed, so you can withdraw cash or check your balance any time.
What to bring when you visit a branch
For basic transactions like deposits or withdrawals, bring your debit card or account number. If you are opening a new account, bring a government-issued ID (driver's license, passport, or state ID) and proof of address (a recent utility bill or lease). Some branches ask for a second form of ID.
For mortgage or loan discussions, bring recent pay stubs, tax returns, and information about any property you are considering. If you are refinancing, bring your current loan documents. Having these ready saves time and lets the specialist give you accurate information on the spot.
If you are closing an account or making a large withdrawal, call ahead. Some branches require notice for large cash withdrawals due to banking regulations.
Online and phone alternatives to visiting a branch
You do not have to visit a branch for most banking tasks. Chase lets you deposit checks by taking a photo with the mobile app, transfer money between accounts online, pay bills through the website, and check your balance anytime. Many account changes and questions can be handled through the app or by calling customer service.
If you need to speak to someone, Chase offers phone banking at 1-800-935-9935 and video chat through the app at many branches. Video chat lets you talk to a banker face-to-face without leaving home, though you may need to schedule an appointment.
Visiting a branch is most useful when you need to deposit cash, sign documents, or discuss complex financial decisions like mortgages or investments.
Frequently Asked Questions
Can I do everything at any Chase branch?
No. Small branches or locations inside stores may only handle basic deposits and withdrawals. If you need a mortgage, investment account, or business banking, use the locator to find a branch with those specialists. Calling ahead also confirms whether the branch you plan to visit offers what you need.
Do I have to be a Chase customer to use a Chase ATM?
No. Anyone can use a Chase ATM to withdraw cash, but non-customers are charged a fee by Chase (usually $2 to $3) plus a fee from their own bank. Chase customers use Chase ATMs for free.
What if there is no Chase branch near me?
You can handle most banking through the Chase app or website without visiting a branch. For services that require a signature or cash deposit, ask Chase customer service whether a partner bank in your area can help, or whether you can mail documents to Chase.
Are Chase branches open on weekends?
Many Chase branches are open on Saturday mornings, usually from 9 a.m. to 1 p.m., but hours vary by location. Most are closed on Sundays. Check the locator tool for the specific branch you plan to visit. ATMs are available 24/7.
Can I make an appointment at a Chase branch?
Yes. For mortgage consultations, investment advice, or other complex services, you can book an appointment through the Chase app, the website, or by calling the branch directly. Walk-ins are welcome for basic transactions, but appointments ensure a specialist is available when you arrive.