Use Chase's branch locator tool to find the closest location

The fastest way to find a Chase branch or ATM near you is through Chase's official branch locator at chase.com/locations. Enter your address, zip code, or city, and the tool shows you every Chase branch and ATM within a set distance, along with hours, phone numbers, and services available at each location.

The locator also filters by what you need — some branches offer safe deposit boxes, some have mortgage specialists, and some are drive-through only. If you need a specific service like notary or wire transfer, you can search for branches that provide it rather than calling around.

You can also call Chase customer service at 1-800-935-9935 to ask for the nearest branch, though the online tool is usually faster if you have internet access.

Key Takeaways

  • Chase's branch locator at chase.com/locations shows all nearby branches and ATMs with hours and services offered.
  • Not all Chase locations offer the same services, so filter by what you need before you go.
  • Many Chase ATMs are inside grocery stores, pharmacies, and other retail locations, not just bank buildings.
  • If you cannot reach a branch during business hours, you can handle many transactions through Chase's mobile app or phone banking.

What services are available at different branch types

Chase operates full-service branches, express branches, and ATM-only locations. A full-service branch handles deposits, withdrawals, account changes, loan applications, and investment services. An express branch typically handles basic transactions like deposits and withdrawals but may not have loan officers or investment advisors on staff.

ATM-only locations let you withdraw cash and deposit checks, but you cannot speak to anyone. If the branch locator shows an ATM icon only, you will not be able to open an account or resolve account issues there.

The locator tool shows which services each location offers, so you know before you drive there whether they can handle what you need.

Finding Chase ATMs inside retail stores

Many Chase ATMs are not in Chase buildings — they are inside grocery stores, Target, Walgreens, and other retailers. The branch locator includes these locations. If you are looking for the closest ATM specifically (not a branch with a teller), the retail locations are often more convenient and have longer hours than standalone branches.

These ATMs work the same way as ATMs in Chase buildings. You can withdraw cash, deposit checks, and transfer money between your accounts. Some retail locations have limited hours if the store closes early, so check the hours listed in the locator.

Using mobile banking and phone banking instead

You do not always need to visit a branch in person. Chase's mobile app and website let you deposit checks by taking a photo, transfer money, pay bills, and check your balance from home. You can also call 1-800-935-9935 to speak to someone by phone for account questions, balance inquiries, and some transactions.

If you need cash, the closest ATM (whether in a Chase building or a retail store) is usually faster than waiting for a branch to open. If you need to speak to someone about a loan, account issue, or investment, a full-service branch is necessary.

What to bring when you visit a branch

If you are opening an account, bring a government-issued ID and proof of address (a recent utility bill, lease, or bank statement). If you are depositing a check, bring the check and your debit card or account number. For most routine transactions, just bring your ID and debit card.

If you are applying for a loan or discussing investments, call ahead to make sure a specialist is available. Some branches require an appointment for these services, especially during busy hours.

Branch hours and holiday closures

Most Chase branches are open Monday through Friday from 9 a.m. to 5 p.m., with limited Saturday hours. Some locations stay open later or open on Sunday, but this varies by branch. The locator tool shows the exact hours for each location.

Chase branches close on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. ATMs are available 24/7 even when branches are closed.

Frequently Asked Questions

Can I do everything at an ATM that I can do at a branch?

No. ATMs let you withdraw cash, deposit checks, and move money between accounts. You cannot open a new account, apply for a loan, order a new debit card, or speak to someone about account problems at an ATM. For those services, you need a branch with a teller or customer service representative.

Do I have to go to a Chase branch if I bank with Chase?

Not for most things. You can deposit checks through the mobile app, transfer money online, pay bills through the website, and speak to someone by phone at 1-800-935-9935. You only need to visit a branch if you need cash, have a problem the phone line cannot solve, or want to open a new account in person.

What if there is no Chase branch near me?

You can use any ATM to withdraw cash, though out-of-network ATMs may charge a fee. For deposits and account services, use Chase's mobile app, website, or phone banking. If you need to speak to someone in person, ask Chase customer service whether they can refer you to a partner bank location in your area.

Are Chase ATMs free to use?

Yes, if you have a Chase account. Using a Chase ATM does not cost anything. If you use an ATM from another bank, you may be charged a fee by both your bank and the ATM owner. The locator tool helps you find Chase ATMs so you can avoid those fees.