Chase's mobile banking app launched in 2007, though the company has rebuilt it several times since
Chase released its first mobile banking application in 2007 for early smartphones, making it one of the first major U.S. banks to offer mobile access to accounts. The app has changed substantially over the years — Chase has redesigned it multiple times, added new features, and shifted how it works on different devices. The current version bears little resemblance to that 2007 launch, but the basic idea remains: check balances, transfer money, and deposit checks from your phone without visiting a branch.
The app's "net worth" — meaning its market value or what Chase considers it worth as a business asset — is not a public figure. Chase does not break out the financial value of individual apps or digital products in its earnings reports. What matters to you as a user is whether the app works reliably and whether it gives you access to your accounts when you need it.
Key Takeaways
- Chase launched its mobile app in 2007 and has rebuilt it multiple times since, so the current version is substantially different from the original.
- Chase does not publish a separate financial value for its mobile app, so there is no public "net worth" figure to find.
- The app's usefulness to you depends on its features and reliability, not on what Chase internally values it at.
- You can check your Chase account through the app, transfer money between accounts, deposit checks by photo, and pay bills without logging into a website.
What the Chase app can do for you
The current Chase mobile app lets you view account balances, transaction history, and recent activity across all your Chase accounts in one place. You can transfer money between your own accounts, send money to other people through Chase QuickPay, and deposit checks by taking a photo of the front and back. The app also shows you your credit score if you have a Chase credit card, lets you pay bills, and sends you notifications when transactions occur.
The app works on both iPhone and Android devices. You log in with your Chase username and password, or you can use biometric login — fingerprint or face recognition — if your phone supports it. Chase regularly updates the app to add features and fix problems, so the version you have today may look different from the version you had six months ago.
Why Chase rebuilt the app multiple times
Banking apps are expensive to maintain and update. When new phone operating systems arrive, older apps break or become slow. When customer expectations change — for example, when mobile check deposit became standard — banks have to rewrite large sections of code. Chase has rebuilt its app from the ground up at least twice since 2007 to keep pace with these changes.
Each rebuild has generally made the app faster and added new features, but rebuilds also sometimes break things that worked before or change where buttons are located. If you have used Chase's app for years, you may have noticed it looks completely different now than it did five years ago. That is intentional — Chase is trying to keep the app modern and competitive with other banks' apps.
How to download and set up the Chase app
Go to the App Store if you have an iPhone, or Google Play if you have an Android phone. Search for "Chase Mobile" and download the official app made by JPMorgan Chase Bank. Do not download an app with a similar name from an unknown publisher — scammers sometimes create fake banking apps.
Once installed, open the app and log in with your Chase online banking username and password. If you do not have online banking set up yet, you will need to create that first through Chase's website. After you log in, the app will ask whether you want to set up biometric login (fingerprint or face ID). You can do this now or skip it and add it later.
Security and what to watch for
Chase's app uses encryption to protect your login and account information while it travels between your phone and Chase's servers. However, the security of your account also depends on your phone itself. If someone steals your phone or gains access to it, they can potentially access your Chase accounts if you have biometric login turned on and they can unlock your phone.
Never share your Chase password with anyone, and never log into the Chase app on a public Wi-Fi network without a VPN. If you lose your phone, contact Chase immediately to lock your accounts. You can also remotely wipe the app from your phone through your Chase account settings if you have set that up in advance.
What to do if the app is not working
If the app crashes, freezes, or will not log you in, try these steps in order: restart your phone, delete and reinstall the app, and clear your phone's cache for the Chase app. If none of that works, contact Chase customer service through the website or by phone — they can tell you whether there is a known problem with the app or whether the issue is specific to your phone.
Chase sometimes takes the app offline for maintenance, usually at night or on weekends. If you see a message saying the app is temporarily unavailable, wait a few hours and try again. You can always log into your Chase account through a web browser on your phone or computer if the app is down.
Frequently Asked Questions
Is the Chase app free to use?
Yes. Downloading and using the Chase mobile app costs nothing. You do need a Chase checking or savings account to log in, but there is no separate fee for the app itself.
Can I do everything in the app that I can do on the Chase website?
Almost everything, but not quite. Some features — like opening a new account or changing certain security settings — may only be available on the website. The app is designed for the things you do most often: checking balances, transferring money, and depositing checks.
What happens if I delete the app?
Nothing happens to your accounts. Deleting the app just removes it from your phone. Your money stays in your Chase accounts, and you can download the app again later and log back in. You can also access your accounts through the Chase website anytime.
Does Chase track my location through the app?
Chase can see your location if you give the app permission to access it. The app uses location data to show you nearby Chase branches and ATMs. You can turn off location permission in your phone's settings if you do not want Chase to know where you are.
Can I use the app to open a new Chase account?
No. You need to open a new account through the Chase website or at a branch. Once the account is open and active, it will show up in the app automatically when you log in.