Chase branch hours vary by location, but most open at 9 a.m. on weekdays and close between 5 and 6 p.m.

Chase does not set a single opening time for all branches. Each location has its own schedule based on local demand and staffing. The majority of branches open at 9 a.m. Monday through Friday, but some open as early as 8 a.m. or as late as 10 a.m. Saturday hours typically run 9 a.m. to 1 p.m., and many branches are closed on Sunday, though some locations in urban areas stay open on weekends.

The fastest way to find your specific branch's hours is to visit Chase.com, enter your zip code or address, and select the branch. The hours listed there reflect the current schedule. You can also call the branch directly or use Google Maps, which pulls Chase's official hours.

Key Takeaways

  • Most Chase branches open at 9 a.m. on weekdays, but hours vary by location and some open earlier or later.
  • Saturday hours are usually 9 a.m. to 1 p.m., and many branches are closed on Sunday.
  • Chase.com's branch locator shows the exact hours for your nearest location.
  • Chase customer service by phone is available 24/7, even when branches are closed.
  • ATMs and mobile banking work around the clock, so you can handle many tasks outside branch hours.

How to find your branch's exact hours

Go to Chase.com and click "Locations" or "Find a Branch." Enter your zip code or street address. The search results will show each nearby branch with its full hours of operation, phone number, and services offered at that location.

If you do not have internet access, call Chase customer service at 1-800-935-9935. A representative can tell you the hours for any branch you name. You can also text "BRANCH" to 24273 from a Chase-registered mobile number, and the system will send you nearby branch locations and hours.

When Chase branches are typically closed

Most Chase branches close on Sundays and federal holidays. On federal holidays like Thanksgiving, Christmas, New Year's Day, and Independence Day, branches are closed and no in-person services are available. Some holidays may affect ATM deposits or check clearing times, though ATMs themselves remain available.

During the week, branches close in the evening — usually between 5 and 6 p.m. — so plan ahead if you need to visit in person. If you need to deposit a check or withdraw cash outside these hours, use a Chase ATM, which works 24/7.

Chase customer service hours outside branch locations

Chase customer service by phone operates 24 hours a day, 7 days a week. You can reach them at 1-800-935-9935 for account questions, card issues, fraud reports, or general banking questions. This line is staffed even when all branches are closed.

Chase mobile banking and online banking are also available around the clock. You can transfer money, pay bills, check balances, and deposit checks by phone or app at any time. If you need to speak to a person outside branch hours, call the main customer service line.

What you can do outside branch hours

Chase ATMs are available 24/7 at most locations. You can withdraw cash, deposit checks and cash (at ATMs with deposit capability), transfer money between accounts, and check your balance. Mobile check deposit through the Chase app lets you photograph a check and deposit it without visiting an ATM or branch.

Online banking and the mobile app let you pay bills, transfer funds, set up alerts, dispute transactions, and manage your account settings at any hour. For urgent issues like fraud or a lost card, call customer service at 1-800-935-9935 — they answer 24/7.

Planning a branch visit

If you need to visit a branch in person, go during mid-morning or early afternoon on a weekday to avoid peak times. Branches are usually busiest right after opening and near closing time. If you know what you need to do, you can often complete it faster at an ATM or through online banking instead.

Some Chase branches offer extended hours on certain weekdays or limited Saturday hours. Check your specific branch's schedule before you go, especially if you are planning a weekend visit. A few branches in major cities stay open later or on Sunday, but this is not standard.

Frequently Asked Questions

What time does Chase open on Saturday?

Most Chase branches open at 9 a.m. on Saturday and close at 1 p.m., though some locations have different hours. Check your branch's schedule on Chase.com or call ahead to confirm, since Saturday hours vary by location.

Is Chase open on Sunday?

Most Chase branches are closed on Sunday. However, some branches in major cities may have limited Sunday hours. Check your specific branch on Chase.com. You can still use ATMs, mobile banking, and online banking on Sunday 24/7.

Can I deposit a check outside branch hours?

Yes. Use mobile check deposit through the Chase app to photograph and deposit a check anytime. You can also deposit checks at Chase ATMs with deposit capability, which are available 24/7. Funds typically post within one business day.

What if I need help when the branch is closed?

Call Chase customer service at 1-800-935-9935 anytime, 24/7. For most account issues, transfers, and questions, you can also use online banking or the mobile app. If you need to report fraud or a lost card, the phone line is the fastest option.

Do Chase hours change for holidays?

Yes. Chase branches close on federal holidays including Thanksgiving, Christmas, New Year's Day, and Independence Day. Check Chase.com or call your branch to confirm holiday hours, as some locations may close early the day before a holiday.