Chase Bank Saturday hours vary by location, but most branches open at 9 a.m. and close between 1 p.m. and 4 p.m.
The exact time depends on which Chase branch you visit. Some locations open at 8 a.m., while others start at 9 a.m. Closing times range from 1 p.m. to 4 p.m. on Saturday. A few Chase branches in high-traffic areas may stay open later, but this is uncommon.
The fastest way to find your specific branch's Saturday hours is to visit Chase.com, use the branch locator tool, and enter your zip code or address. You can also call your local branch directly — the phone number appears in the locator results. Saturday hours are shorter than weekday hours, so calling ahead takes 30 seconds and saves a trip.
Key Takeaways
- Most Chase branches open between 8 a.m. and 9 a.m. on Saturday and close between 1 p.m. and 4 p.m., but hours vary by location.
- The Chase branch locator on Chase.com shows the exact Saturday hours for your nearest location.
- Many banking tasks — deposits, transfers, bill pay, and account management — can be done through Chase's mobile app or website any time, including Saturday.
- If you need to speak to someone on Saturday, Chase offers phone support during branch hours, and some locations have extended phone support beyond in-person hours.
How to find your branch's exact Saturday hours
Go to Chase.com and click "Locations" or "Find a Branch" in the top menu. Enter your zip code, city, or address. The results show each nearby branch with its full hours for every day of the week, including Saturday. The listing also displays the branch's phone number, address, and which services are available at that location (some smaller branches do not offer all services).
If you do not have internet access, call Chase customer service at 1-800-935-9935. A representative can tell you the Saturday hours for your branch and answer questions about whether the service you need is available on Saturday.
What you can do on Chase's app or website instead of visiting
Many people assume they need to go to a branch on Saturday, but Chase's mobile app and website handle most common tasks 24/7, including Saturday. You can deposit checks by taking a photo through the app, transfer money between accounts, pay bills, check your balance, dispute transactions, and manage your account settings without stepping into a branch.
If you need cash, you can also use any Chase ATM at any time, including Saturday. ATMs are available outside most Chase branches and at many retail locations. ATM withdrawals and deposits (at machines that accept them) do not depend on branch hours.
Services that require a visit to the branch
Some tasks still require you to visit in person on Saturday. These include opening a new account, applying for a credit card or loan, getting a cashier's check, reporting a lost or stolen debit card in person, or discussing complex account issues with a banker. If you need one of these services, confirm that your branch offers it before you go — smaller branches sometimes do not.
If your branch does not offer the service you need, the branch locator will show you the nearest location that does. You can also call ahead and ask whether a banker can handle your request on Saturday or whether you need to come back during the week.
Phone and chat support on Saturday
Chase customer service is available by phone during Saturday branch hours (roughly 8 a.m. to 4 p.m., depending on your time zone). Call 1-800-935-9935 for account questions, fraud concerns, or to report a lost card. You can also use Chase's online chat feature through the website or app — response times vary, but chat is often available during extended hours beyond in-person branch hours.
For urgent issues outside branch hours, Chase's automated phone system can handle some requests, such as reporting a lost card or checking your balance. If you reach an automated system on Saturday evening or Sunday, you can leave a message and a representative will call you back during business hours.
Planning ahead for Saturday banking
If you know you need to visit a Chase branch on Saturday, call or check the website the day before. Branch hours can change due to holidays, staffing, or local events. Saturday hours are also shorter than weekday hours, so arriving early in the morning gives you the most time to complete your task without rushing.
If your branch closes at 1 p.m. and you cannot make it by then, consider whether the Chase app, website, or an ATM can solve your problem instead. This saves you a trip and works on your schedule, not the branch's.
Frequently Asked Questions
Does Chase open on Sunday?
Most Chase branches are closed on Sunday. A very small number of locations in major cities may have limited Sunday hours, but this is rare. Check your branch's hours on Chase.com to confirm. For Sunday banking needs, use the mobile app, website, or ATM.
Can I deposit a check on Saturday at Chase?
Yes, in two ways. You can visit a branch during Saturday hours and deposit in person, or you can use the mobile app's mobile check deposit feature any time, including Saturday. Mobile deposit is usually faster and does not depend on branch hours.
What if I need to withdraw cash on Saturday evening after the branch closes?
Use a Chase ATM. ATMs are available 24/7 outside most branches and at many retail locations. You can withdraw cash, check your balance, and make some deposits at ATMs without visiting the branch.
Are all Chase branches open the same hours on Saturday?
No. Hours vary by location. A branch in a busy downtown area may open at 8 a.m. and close at 4 p.m., while a smaller suburban branch might open at 9 a.m. and close at 1 p.m. Always check your specific branch's hours before you go.
Can I open a new Chase account on Saturday?
Yes, if your branch is open and offers new account services. Some smaller branches do not. Call ahead to confirm that your branch can open accounts on Saturday, or use Chase.com to open an account online any time, including Saturday.