Chase Bank is closed on Veterans Day

Chase Bank observes Veterans Day as a federal holiday and closes all branches on November 11th. If November 11th falls on a weekend, the bank observes the holiday on the nearest weekday — usually the Friday before if it falls on a Saturday, or the Monday after if it falls on a Sunday. You cannot visit a branch, use the drive-through, or speak to a banker in person on that day.

Online banking, mobile app access, and ATM withdrawals continue to work normally on Veterans Day. You can check your balance, transfer money between accounts, pay bills, and deposit checks through your phone or computer without interruption. The holiday closure affects only in-person services at physical locations.

Key Takeaways

  • All Chase branches close on Veterans Day (November 11th), or the observed date if it falls on a weekend.
  • Online banking, the Chase mobile app, and ATMs remain available 24/7 on Veterans Day.
  • If you need cash or in-person service, plan ahead by visiting a branch the day before the holiday.
  • Wire transfers and other time-sensitive transactions should be completed before the holiday, as processing may be delayed.

What you can and cannot do on Veterans Day

On Veterans Day, you cannot walk into a Chase branch to deposit a check, withdraw cash over the counter, or speak with a banker about a loan or account issue. The drive-through window is also closed. If you need a cashier's check, notary service, or help opening a new account, you will need to wait until the branch reopens.

What remains open: ATMs work normally and dispense cash 24 hours a day. You can use online banking to move money, pay bills, set up transfers, and deposit checks by photograph through the mobile app. You can also check account balances, review transactions, and update account information online. Credit card payments, loan payments, and transfers between your own accounts all process normally. Debit cards work at merchants and other banks' ATMs without any interruption.

Planning ahead for Veterans Day banking needs

If you know you will need cash or in-person service around Veterans Day, visit your branch on the day before. Withdraw enough cash to cover the holiday and any immediate needs. If you need to deposit a check, use mobile check deposit through the Chase app — you photograph the front and back of the check, and it posts to your account within one business day. This method works on the holiday itself and avoids the need to visit a branch.

For wire transfers or other transactions that require a banker's involvement, complete them before November 10th. Wire transfers initiated after the holiday closure may not process until the following business day. If you have a time-sensitive financial matter, call your branch ahead of time to confirm what you need and whether it can be handled online or must wait until after the holiday. Planning a few days in advance prevents delays when you need money or account changes quickly.

When the holiday falls on a weekend

If November 11th is a Saturday, Chase observes the holiday on Friday, November 10th. If November 11th is a Sunday, Chase observes it on Monday, November 12th. The observed date is the day the branch will be closed — not the actual calendar date of the holiday. Check the Chase website or call your local branch if you are unsure which day the closure applies in your area, though the federal rule is consistent across all Chase locations.

The Chase website's "Locations & Hours" tool will show you the exact closure date for your branch. Enter your zip code and select your location to see the holiday schedule. This is the most reliable way to confirm whether your branch is closed on November 11th or on the observed date, especially in years when the holiday falls on a weekend.

Other federal holidays Chase observes

Chase closes on the same federal holidays as the U.S. government: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. The bank also closes on Good Friday. Online banking and ATMs remain available on all of these days, just as they do on Veterans Day.

If you are unsure whether a specific day is a Chase holiday, check the "Locations & Hours" section of the Chase website, enter your zip code, and select your branch. The hours listed will show which days the branch is closed. You can also call the branch directly to confirm, or check your account statements, which often list upcoming holiday closures.

Frequently Asked Questions

Can I use my Chase debit card on Veterans Day?

Yes. Your debit card works at any merchant, ATM, or online retailer on Veterans Day. The holiday closure affects only Chase branch locations, not the card network or your account access.

Will my direct deposit process on Veterans Day?

Yes. Direct deposits scheduled for Veterans Day will post to your account on that day. Federal holidays do not delay payroll processing or automatic deposits.

What if I need to dispute a transaction on Veterans Day?

You can report a fraudulent or incorrect transaction through the Chase mobile app or online banking. You can also call the customer service number on the back of your card — Chase customer service operates on holidays. A banker at a branch cannot help you in person, but phone support is available.

Can I still pay my Chase credit card bill on Veterans Day?

Yes. You can pay your bill online, through the mobile app, or by phone on Veterans Day. Payments made before midnight are posted the same day. If you mail a check, it will arrive after the holiday and may take a few extra days to process.