Chase Bank branches are closed on Juneteenth (June 19th), just as they are on other federal holidays

Juneteenth became a federal holiday in 2021, and Chase observes it the same way it observes Memorial Day, Independence Day, and Thanksgiving. If June 19th falls on a weekday, your local Chase branch will be closed and you will not be able to visit in person. ATMs and online banking remain available 24/7, but you cannot speak to a teller or visit a loan officer.

If you need to conduct business that requires a person — depositing a check at the counter, opening an account, or speaking to someone about a loan — you will need to plan ahead or wait until the next business day. Chase customer service phone lines are also closed on Juneteenth, so calling will not connect you to a representative.

Key Takeaways

  • Chase branches close on Juneteenth (June 19th) when it falls on a weekday, with no in-person services available that day.
  • ATMs work normally on Juneteenth, and you can deposit checks and withdraw cash without visiting a branch.
  • Online banking, mobile app transfers, and bill pay all function on the holiday — you do not need a branch to move money between accounts.
  • If June 19th falls on a Saturday or Sunday, Chase observes the holiday on the nearest weekday, usually the Friday before or Monday after.

What you can and cannot do on Juneteenth

ATMs remain operational on Juneteenth, so you can withdraw cash, check your balance, and deposit checks at any Chase ATM. Mobile deposits through the Chase app also work normally — you can photograph a check and deposit it without leaving home. Online transfers between your own accounts, bill payments, and peer-to-peer payments through Zelle all process as usual.

What you cannot do is speak to a Chase employee. Tellers will not be working, loan officers will not be available, and the phone line will not connect you to a representative. If you need to dispute a transaction, report fraud, or ask a question that requires a person, you will have to wait until the next business day. Some issues can be handled through the mobile app or online banking portal, but complex problems typically require a phone call or branch visit.

When Chase observes Juneteenth if it falls on a weekend

When June 19th lands on a Saturday or Sunday, Chase observes the holiday on the nearest weekday. If Juneteenth falls on a Saturday, Chase closes on Friday, June 18th. If it falls on a Sunday, Chase closes on Monday, June 20th. This is standard federal holiday practice — the day off shifts to keep the holiday on a weekday when most people work.

Check your local Chase branch's hours online or call ahead if you are unsure which day the closure applies to, since some branches may have different schedules. The Chase website and mobile app will show your branch's holiday hours if you search by location.

Planning ahead for banking needs around Juneteenth

If you know you will need to deposit a large check, open an account, or handle something that requires a teller, do it the business day before Juneteenth. The day before a holiday is often busy at branches, so arriving early or using online banking when possible will save you time.

For routine transactions like bill pay or account transfers, there is no need to plan — these work on holidays. If you are expecting a direct deposit or payment to arrive on Juneteenth, it will post normally since the banking system processes those automatically. The holiday does not delay electronic transfers.

Other Chase closures to know about

Juneteenth is one of ten federal holidays when Chase branches close. New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas also result in branch closures. Good Friday is observed in some regions but not nationwide.

Chase publishes its full holiday schedule on its website each year. If you manage finances for a business or handle regular banking tasks, bookmarking that page saves you from having to remember each closure date. Many people set calendar reminders for major holidays to avoid showing up at a closed branch.

Frequently Asked Questions

Will my direct deposit arrive on Juneteenth?

Yes. Direct deposits process automatically through the banking system and are not delayed by holidays. Your employer's payroll will deposit your check on the scheduled date even if that date is Juneteenth. You will see the funds in your account as usual.

Can I use my Chase debit card on Juneteenth?

Yes. Your debit card works at stores, restaurants, and other merchants on Juneteenth just like any other day. You can also use it at any ATM to withdraw cash. The holiday only affects Chase branch locations, not the card network itself.

What if I need to report fraud on Juneteenth?

Call the fraud line on the back of your Chase card — it operates 24/7 even on holidays. You can also report fraud through the mobile app or online banking portal. Do not wait until the next business day if you suspect unauthorized activity; report it immediately.

Are Chase loan officers available on Juneteenth?

No. Loan officers work regular branch hours and are not available on Juneteenth. If you are in the middle of a mortgage, auto loan, or personal loan application, schedule your final meetings for the business day before or after the holiday.