Chase branches are closed on Columbus Day 2024

Chase Bank observes Columbus Day as a federal holiday and closes all branches on Monday, October 14, 2024. This means you cannot visit a physical branch that day to deposit checks, withdraw cash, or speak with a banker in person.

However, you can still access your money through ATMs, mobile banking, and online banking throughout the holiday. If you need to handle banking tasks on Columbus Day itself, these digital channels remain available 24/7.

Key Takeaways

  • All Chase branches close on Columbus Day (October 14, 2024), and no in-person services are available that day.
  • ATMs work normally on Columbus Day, so you can withdraw cash and check balances anytime.
  • Chase mobile app and online banking are open 24/7, including Columbus Day, for transfers, bill pay, and account management.
  • If you need to deposit a check on Columbus Day, use mobile deposit through the Chase app or wait until the next business day.
  • ACH transfers and wire transfers initiated before the holiday may not process until Tuesday, October 15.

What you can and cannot do on Columbus Day at Chase

You cannot visit a Chase branch, speak to a teller, open a new account, or get a cashier's check on Columbus Day. If you need a notary or want to discuss a loan, mortgage, or investment product, you will need to wait until Tuesday, October 15.

You can use any Chase ATM to withdraw cash, deposit checks (at ATMs equipped with deposit capability), transfer money between your accounts, and check your balance. You can also pay bills, transfer money to other banks, deposit checks by phone or mobile app, and manage your accounts online or through the Chase mobile app without any restrictions.

Mobile deposit and ATM options on the holiday

Mobile deposit through the Chase app is the fastest way to deposit a check on Columbus Day. Take a photo of the front and back of the check, enter the amount, and submit it through the app. The deposit will be processed when the bank reopens on Tuesday, but you will see it reflected in your account balance right away (subject to Chase's mobile deposit limits, which vary by account type).

Chase ATMs accept check deposits at most locations. Walk up to an ATM, select the deposit option, insert your check, and confirm the amount. Like mobile deposit, the check will be processed on the next business day, but your available balance may update immediately depending on your account.

How Columbus Day affects transfers and payments

If you initiate an ACH transfer or bill payment on Columbus Day through Chase online banking or the app, it will be scheduled but not processed until Tuesday, October 15. This means if you have a bill due on October 14, you should have submitted the payment before the holiday. Chase typically processes payments submitted before 8 p.m. ET on a business day on that same day, but Columbus Day is not a business day for the bank.

Wire transfers work the same way. If you send a wire on Columbus Day, it will be processed on the next business day. If you are expecting to receive a wire on October 14, it may arrive on Tuesday instead, depending on when the sending bank initiated it.

Planning ahead for Columbus Day banking needs

If you know you will need cash, want to deposit a check, or need to make a payment by October 14, handle it on Friday, October 11 or Saturday, October 12. This gives you a buffer in case you run into any issues and need to visit a branch or call customer service.

If you have automatic bill payments or recurring transfers set up, they will not be affected by the holiday — Chase's system will process them on the next available business day. Check your account settings to confirm the dates your regular payments are scheduled.

Contacting Chase on Columbus Day

Chase customer service phone lines are closed on Columbus Day. If you have an urgent issue, you can try calling 1-800-935-9935, but you may reach an automated system or be directed to call back on Tuesday. For non-urgent questions, use the Chase app or website to send a message to customer service, and a representative will respond when the bank reopens.

If you have a fraud concern or your card is lost or stolen, call the number on the back of your card — fraud services operate 24/7 even on holidays.

Other federal holidays when Chase closes

Chase closes on all federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, and Christmas. The bank's holiday schedule is posted on its website and in the mobile app, so you can plan ahead for the rest of the year.

Some Chase branches in certain states may have different hours or closures based on state holidays, so check your local branch's hours if you are unsure.

Frequently Asked Questions

Can I withdraw money from a Chase ATM on Columbus Day?

Yes. Chase ATMs operate 24/7, including on Columbus Day. You can withdraw cash, deposit checks (at ATMs with deposit capability), transfer money between accounts, and check your balance anytime on October 14.

Will my direct deposit arrive on Columbus Day?

Direct deposits scheduled for Columbus Day may arrive on Tuesday, October 15 instead, depending on your employer's payroll system and when they submit the deposit. Contact your employer's payroll department if you are unsure when your deposit will post.

What if I need to deposit a check before October 14?

Use mobile deposit through the Chase app anytime, or visit an ATM with deposit capability. Both methods let you deposit on Columbus Day itself, and the check will be processed when the bank reopens on Tuesday. You can also deposit in person on Friday, October 11 or Saturday, October 12.

Are Chase credit card payments due on Columbus Day?

If your payment due date falls on Columbus Day, Chase typically moves the deadline to Tuesday, October 15. Check your statement or account online to confirm your actual due date. To be safe, submit payments by Friday, October 11.

Can I open a new account on Columbus Day?

No. New accounts must be opened in person at a branch or through phone banking with a representative. Since Chase branches are closed and phone lines are not staffed on Columbus Day, you will need to wait until Tuesday, October 15.