Chase Bank branches are closed on Presidents Day, but online banking and ATMs stay open

Chase observes Presidents Day as a federal holiday, so all physical branch locations close on that day. You cannot walk into a branch or speak to a teller on Presidents Day. However, you can still use Chase's online banking platform, mobile app, and ATMs to handle most transactions — deposits, transfers, bill payments, and withdrawals all work the same way they do on any other day.

If you need to do something that requires a teller or a banker — like opening a new account, getting a cashier's check, or discussing a loan — you will need to wait until the next business day. Chase customer service phone lines are also closed on the holiday.

Key Takeaways

  • All Chase Bank branches close on Presidents Day, which falls on the third Monday in February.
  • ATMs, online banking, and the mobile app remain available 24/7, even when branches are closed.
  • Transactions processed through ATMs or online banking on Presidents Day post to your account on the next business day.
  • If you need to speak with someone or handle a transaction that requires a teller, plan to visit on Tuesday or call Wednesday morning.

When Presidents Day falls and how to plan ahead

Presidents Day is observed on the third Monday of February each year. In 2024, that is February 19; in 2025, it is February 17. Mark your calendar now if you know you will need to visit a branch around that time.

The day before Presidents Day is the last chance to handle branch-only tasks. If you need a cashier's check, want to open a new account, or need to resolve an account issue that requires a banker, go on Friday or the Monday before the holiday. The Tuesday after Presidents Day is when branches reopen, and lines are often longer than usual because people are catching up on the holiday closure.

What you can do without visiting a branch

Chase ATMs work around the clock, including on Presidents Day. You can withdraw cash, deposit checks (if your ATM has mobile deposit or a check slot), transfer money between your own accounts, and check your balance. ATM deposits and withdrawals process normally, though the funds may not show in your account until the next business day depending on the time you made the transaction.

Online banking and the Chase mobile app let you pay bills, transfer money to other people or accounts, deposit checks by phone camera, set up automatic payments, and review your account history. These transactions are processed immediately in most cases, though they settle on the next business day. You can also use Zelle through the Chase app to send money to friends or family instantly.

How deposits and payments are handled over the holiday

If you deposit a check through an ATM or mobile deposit on Presidents Day, the deposit is recorded in your account that day, but the funds do not become available until the next business day — sometimes longer depending on the check amount and your account history. This is the same timing as any weekend or holiday.

Bill payments and transfers you set up online on Presidents Day are processed on the next business day. If you are paying a bill with a due date on or near Presidents Day, submit the payment by Friday to make sure it arrives on time. Automatic payments you have already scheduled continue to process on their regular schedule, regardless of the holiday.

Contacting Chase if you have an urgent problem

Chase customer service phone lines are closed on Presidents Day. If you have an urgent issue — a fraudulent transaction, a lost card, or a compromised account — you can still report it through the Chase mobile app or by calling the number on the back of your debit or credit card. These lines have a separate routing for fraud and security issues and operate on holidays.

For non-urgent questions, wait until the branch reopens on Tuesday or call Wednesday morning. You can also use the Chase app's chat feature to message support, though response times may be slower on the day after a holiday when the queue is backed up.

Planning for holiday weekends that include Presidents Day

When Presidents Day falls on a Monday, you have a three-day weekend. If you need cash or want to deposit a check, plan ahead. ATMs are always available, but if you need a teller, you must go on Friday. Some years, Presidents Day falls close to other events — tax deadlines, bill due dates — so check your calendar and handle branch business early.

If Presidents Day is followed by a Tuesday when you cannot visit a branch, remember that online banking and ATMs are still working. You can handle most routine tasks without stepping into a physical location.

Frequently Asked Questions

Can I use my Chase debit card on Presidents Day?

Yes. Your debit card works at any merchant, ATM, or online retailer on Presidents Day. The only thing you cannot do is visit a Chase branch in person or speak to a teller. Transactions process normally through the card network.

Will my direct deposit post on Presidents Day?

Direct deposits scheduled for Presidents Day may post late or on the next business day, depending on your employer's payroll system and your bank's processing schedule. Check with your employer about their holiday schedule if you are expecting a deposit around that time.

Can I open a new Chase account on Presidents Day?

No. Opening a new account requires speaking with a banker and verifying your identity in person or through a video call with a representative. Branches are closed on Presidents Day, so you will need to wait until Tuesday or open the account online through the Chase website if that option is available for your account type.

What if I need to dispute a transaction on Presidents Day?

Report the dispute through the Chase mobile app or by calling the number on the back of your card. Fraud and security lines operate on holidays. You can also log into online banking and file a dispute through your account, though the formal investigation may not begin until the next business day.

Do Chase ATMs charge extra fees on Presidents Day?

No. ATM fees are the same on Presidents Day as any other day. If you use a non-Chase ATM, you may be charged a surcharge by that ATM's operator, but Chase does not change its fees for holidays.