The fastest way to order checks from Chase
You can order checks through your Chase online banking account, by phone, or by mail. The online method is fastest — you'll see pricing and delivery options immediately, and orders typically arrive within 7 to 10 business days. If you need checks sooner, Chase offers expedited shipping, though it costs more. You can also reorder checks the same way you ordered them originally, which saves time if you're a repeat customer.
Chase does not print checks in branches. All orders go through their centralized check printing system, whether you start online, on the phone, or through the mail. This means the process is the same regardless of which Chase location you normally visit.
Key Takeaways
- Order checks online through your Chase account, by calling the number on the back of your debit card, or by mailing a check order form — online is fastest.
- Standard delivery takes 7 to 10 business days; expedited options are available for an additional fee.
- You'll need your account number and routing number, which appear on your existing checks or in your online banking profile.
- Chase charges for checks; the cost depends on the style and quantity you order, and prices vary by account type.
- You can customize check designs, add a second signature line, or request duplicate checks (carbonless copies) at the time of order.
Ordering checks online through your Chase account
Log into Chase.com or the Chase mobile app and navigate to the account from which you want to order checks. Look for a link labeled "Order Checks" or "Reorder Checks" — the exact wording varies slightly by account type. Click it, and you'll see a list of check styles with prices displayed upfront. Select the quantity (usually 100, 200, or 250 checks per box) and any customization options, such as a different color or layout.
Before you confirm, verify that your address on file is correct. Chase will ship checks to the address associated with your account. If you've moved recently and haven't updated your address, do that first through the account settings. You'll also see shipping options at checkout — standard (7 to 10 business days) or expedited (typically 2 to 3 business days). Choose your option, review the total cost, and complete the order. You'll receive a confirmation number immediately.
Ordering by phone
Call the customer service number on the back of your Chase debit card or the back of an existing check. Tell the representative you want to order checks. They'll pull up your account, confirm your address, and walk you through the available styles and quantities. You can ask questions about customization options during the call, and the representative can explain any additional costs before you commit.
Phone orders take slightly longer to process than online orders because they must be manually entered into the system, but you'll still receive a confirmation number and an estimated delivery date. This method works well if you prefer speaking to someone or if you have questions about your options.
Ordering by mail
If you have an existing box of checks, the back cover usually contains a mail-in order form. Fill it out with your account number, routing number, and the style and quantity you want. Include a check or money order for the amount due (the form will show the price). Mail it to the address printed on the form.
Mail orders are the slowest method because they must travel to Chase, be processed, and then be shipped to you. Allow 2 to 3 weeks for the entire process. This option is mainly useful if you don't have online access or prefer not to use the phone.
What information you'll need to have ready
Before you start an order, gather your account number and routing number. Both appear on any existing check you have — the account number is on the right side of the bottom line, and the routing number is on the left side. If you don't have a check, log into your Chase account online and look for these numbers in the account details or settings section. You'll also need to confirm the address where you want the checks shipped.
If you're customizing your checks (adding a logo, changing colors, or requesting duplicate checks), have those details ready. Some customizations require you to upload an image or provide specific instructions, so having that information before you start the order saves time.
Costs and what affects the price
Chase charges for checks, and the price depends on the style you choose and how many you order. Basic, single-signature checks cost less than checks with duplicate copies or custom designs. Ordering 250 checks is usually cheaper per check than ordering 100, so buying in bulk saves money if you use checks regularly.
Expedited shipping adds a fee on top of the check cost. Standard shipping is included in the base price. If you're in a hurry, compare the expedited fee against the cost of buying checks from a third-party printer — sometimes an outside vendor is cheaper for rush orders, though Chase's expedited option is usually competitive.
Customization options available
When you order, you can choose from several check designs and colors. You can also add a second signature line if two people need to sign checks from that account. Some account types allow you to add a logo or business name to the checks. Duplicate checks (carbonless copies) are available — these create a copy of each check you write, which some people use for record-keeping.
Customization options and their costs vary by account type. Business accounts typically have more design choices than personal accounts. Review what's available during the ordering process; the system will show you the cost of each option before you confirm.
Tracking your order and what to do if checks don't arrive
After you place an order, you'll receive a confirmation number. Save it. You can use this number to track your order status by logging into your Chase account or calling customer service. Most orders arrive within the estimated timeframe, but mail delays happen occasionally.
If your checks don't arrive within 2 business days of the promised delivery date, contact Chase customer service with your confirmation number. They can investigate the shipment and either resend the order or issue a refund. If you need checks urgently and the replacement will take too long, ask about having checks printed locally and reimbursing yourself from your account — some people do this in genuine emergencies, though it's not a standard Chase process.
Frequently Asked Questions
Can I order checks for a joint account?
Yes. Both account holders can order checks, and you can specify whose name appears on the checks. If both names should appear, you can request that during the order. The checks will be shipped to the address on file for the account.
What if I need checks before the standard delivery date?
Chase offers expedited shipping, typically 2 to 3 business days, for an additional fee. If that's still too slow, some third-party check printers (like Deluxe or Costco) can print checks faster and may be cheaper for rush orders. You'll need your routing and account numbers to order from an outside vendor.
Can I reorder the same checks I had before?
Yes. If you've ordered from Chase before, the system usually remembers your previous order and lets you reorder with one click. This is the fastest way to get checks if you're happy with the style you had. You can change the quantity or customization if you want something different.
Do I have to pay for checks, or are they free?
Chase charges for checks. The cost varies by style and quantity, but basic checks typically cost between $15 and $30 per box of 100 to 250 checks. Some account types or promotions may include free checks, so check your account terms or ask customer service if you're unsure.
What happens if I order checks but then close the account?
If you close your account before the checks arrive, contact Chase immediately with your confirmation number. They can cancel the order and refund the charge. If the checks have already shipped, you can refuse delivery or destroy them when they arrive — do not use checks from a closed account.