The fastest way to get your statements

Log into your Chase account online or through the mobile app, go to the account you need statements from, and select "Statements & documents" or "Download statements." Choose the date range covering the past six months, then download as a PDF. This takes about two minutes and gives you statements you can use immediately for a mortgage application, rental verification, or any other purpose that requires proof of your account history.

If you need physical copies mailed to you instead, you can request them through the same menu, but Chase typically charges $2 to $5 per statement and takes 5 to 10 business days to deliver them. Most lenders, landlords, and government programs now accept PDF statements downloaded directly from your account, so the online route is usually what you actually need.

Key Takeaways

  • Download statements directly from your Chase account online in PDF format within minutes at no cost.
  • You can retrieve up to six months of statements through the "Statements & documents" section for any account type.
  • Physical mailed statements cost $2 to $5 each and take 5 to 10 business days, so use the digital option unless you have a specific reason to need paper copies.
  • If your account is older than six months, you can request statements going back further by contacting Chase customer service.
  • Downloaded statements show your full transaction history and account details, which is what most lenders and landlords actually need to verify.

Downloading statements through your online account

Start by logging into Chase.com or opening the Chase mobile app with your username and password. Find the checking or savings account you need statements from and look for a link labeled "Statements & documents," "Download statements," or "View statements"—the exact wording varies slightly depending on your account type and whether you're on desktop or mobile.

Once you click that link, you'll see a calendar or date picker. Select the start date six months ago and the end date as today (or whenever you want the statements to end). Chase will generate a PDF file for each month in that range, or sometimes a single combined PDF depending on your settings. Download the file to your computer or phone, and you're done. The PDF includes your opening and closing balances, all deposits and withdrawals, and your account number.

Getting statements older than six months

Chase keeps statements online for up to seven years, so if you need statements from further back, you can still retrieve them through your account. Go to the same "Statements & documents" section and adjust the date range to cover the months you need, even if they're two or three years old. The download process works exactly the same way.

If you can't find statements that far back in your online account, or if you're having trouble accessing them, call Chase customer service at the number on the back of your debit card. They can confirm how far back your statements are available and can email or mail them to you if the online system isn't showing them. This usually takes one business day if they email them, or 5 to 10 days if they mail physical copies.

Requesting physical copies by mail

If you need printed statements mailed to your address on file, you can request them through your online account. In the "Statements & documents" section, look for an option to "Request mailed statements" or "Order statements by mail." Select how many months you need and confirm your mailing address. Chase will charge you $2 to $5 per statement and typically delivers them within 5 to 10 business days.

Physical statements are rarely necessary anymore—most mortgage lenders, landlords, and government programs accept PDF statements downloaded directly from your bank account. If someone tells you they need paper copies, ask them first whether a PDF would work, because you'll save money and time by using the digital version.

What to do if you can't access your statements online

If you're locked out of your account, have forgotten your password, or are having technical trouble downloading statements, call Chase at 1-800-935-9935 (the number is also on your debit card). Have your account number and Social Security number ready. A representative can reset your password, help you navigate the download process, or email statements to you directly.

If you're trying to get statements for an account that's been closed, Chase can still provide them. Call the same number and explain that you need statements from a closed account. They'll verify your identity and can email or mail the statements to you. Closed account statements are available for the same seven-year window as active accounts.

Using your statements for common purposes

Mortgage lenders typically need two to three months of recent statements to verify your income and savings, so a six-month download gives you more than enough. Landlords usually ask for one to three months to confirm you can pay rent. Government programs like SNAP or housing assistance often need two months of statements to verify income and assets. In all these cases, the PDF you download from your Chase account is exactly what they're looking for—you don't need to request anything special.

If a lender or program asks for "bank statements," they mean the monthly summary showing your account activity, which is what Chase provides by default. You don't need to print individual transactions or provide anything beyond the standard monthly statement PDF. If they ask for something different (like a letter from the bank confirming your balance), they'll tell you that specifically, and you can call Chase to request it.

Frequently Asked Questions

Can I get statements for someone else's Chase account?

No. Chase will only provide statements to the account holder or an authorized representative with power of attorney. If you're managing finances for a parent or relative, you'll need to be listed as an authorized user or have legal documentation. Contact Chase to discuss your situation and what documents they'll need.

How far back can Chase statements go?

Chase keeps statements available online for up to seven years. If you need statements older than that, you can request them by calling customer service, but availability depends on how long ago the account was opened and whether records still exist in their system.

Is there a charge to download statements as a PDF?

No. Downloading statements through your online account or mobile app is free. You only pay if you request physical copies mailed to you, which costs $2 to $5 per statement.

What if my statements show negative balances or overdrafts?

Your statements will show exactly what happened in your account, including overdrafts and fees. If you're using statements for a mortgage or rental application, the lender or landlord will see this information. Be honest about it if asked—many programs have ways to work with applicants who've had account issues in the past.

Can I get statements combined into one file instead of separate monthly PDFs?

Chase usually gives you the option to download statements as individual monthly files or as one combined PDF. Look for a "combine" or "single file" option when you're selecting your date range. If you don't see that option, download the individual files and combine them yourself using a free PDF tool like ILovePDF or your computer's built-in PDF reader.