Where to find your account number on your Chase debit or credit card

Your Chase account number is printed on the front of your debit card, usually below your name. On a debit card, it appears as a series of digits between your card number and the expiration date. On a credit card, the account number may be printed on the back or front depending on the card design — check both sides if you don't see it immediately on the front.

The account number is not the same as your card number. Your card number is the longer sequence of digits that runs across the front of the card. The account number is shorter and identifies the specific deposit account or credit line linked to that card.

Key Takeaways

  • Your Chase account number appears on your physical debit or credit card, usually below your name or on the back.
  • You can find your account number by logging into your Chase online account or mobile app under account details or settings.
  • Chase customer service can provide your account number over the phone if you call the number on the back of your card.
  • Your account number is different from your card number and is needed for wire transfers, direct deposits, and bill payments.
  • If you don't have your card available, your monthly statement lists your account number at the top or in the account summary section.

Checking your Chase online account or mobile app

Log into your Chase account at chase.com or open the Chase mobile app. Once you're signed in, navigate to the account you need the number for — if you have multiple accounts, select the correct one from your account list.

Look for a section labeled "Account Details," "Account Information," or "Settings." Your full account number will be displayed there. Some versions of the app show it directly on the account overview page; others require you to tap into the specific account first. The account number is usually shown in full, though some screens may mask part of it for security.

Calling Chase customer service for your account number

Call the customer service number on the back of your Chase card. Have your card or a government-issued ID ready to verify your identity. The representative will confirm your identity and provide your account number over the phone.

This method works even if you've lost your card or don't have access to online banking. Wait times vary depending on the time of day and day of the week; calling early in the morning on a weekday typically means shorter hold times.

Finding your account number on your monthly statement

Your Chase statement — whether you receive it by mail or view it online — displays your account number near the top of the document. Look for a line that says "Account Number" or check the account summary section. The number appears in full on statements, making this a reliable option if you have a recent statement available.

If you receive paperless statements, log into your Chase account and download or view your most recent statement. Statements are usually available for the current month and the previous 12 months online.

What you need your account number for

Your account number is required for setting up direct deposits from your employer or government benefits, arranging wire transfers, and making bill payments through third-party services. Banks and financial institutions ask for it to ensure the money reaches the correct account. Some employers and payroll systems ask for both your routing number and account number to set up payroll deposits.

You may also need it when contacting Chase about a specific account issue, though customer service can often look up your account using your card number or Social Security number instead.

Keeping your account number secure

Your account number is sensitive financial information. Share it only with trusted sources — your employer's payroll department, your bank, or services you've personally initiated contact with. Do not share it in response to unsolicited calls, emails, or texts, even if the sender claims to be from Chase.

If you suspect someone has your account number and may use it fraudulently, contact Chase immediately at the number on your card. Chase can monitor your account and issue you a new account number if needed, though this process takes time and may affect automatic payments or direct deposits you've already set up.

Frequently Asked Questions

Is my account number the same as my routing number?

No. Your routing number identifies which Chase branch or processing center handles your account — it's the same for all Chase customers in your region. Your account number is unique to your specific account. You need both for wire transfers and direct deposits.

Can I change my Chase account number?

Chase does not allow you to request a new account number for security reasons. If your account number has been compromised, contact Chase and they will determine whether a new account number is necessary. In most cases, Chase monitors the account instead.

What if I can't find my account number anywhere?

Call Chase customer service at the number on the back of your card or on your statement. Have your card, Social Security number, or other identifying information ready. A representative can provide your account number immediately after verifying your identity.

Do I need my account number to log into Chase online banking?

No. You log in using your username and password or your card number and PIN. Once logged in, you can view your account number in the account details section.