Chase offers notary services at most branches, but availability and cost vary by location
Most Chase Bank branches have a notary public on staff or available by appointment. Chase does not charge customers for notary services at their own branches — it is a free service if you have an account there. However, not every branch has a notary present at all times, and some smaller locations may require you to call ahead or schedule an appointment.
The catch is that Chase's policy on notarizing documents for non-customers varies by state and branch. Some locations will notarize for anyone; others restrict the service to account holders only. Your best move is to call your local Chase branch directly and ask whether they offer notary services, whether you need an appointment, and whether you must be a customer.
Key Takeaways
- Chase notary services are free for account holders at most branches, but you should call ahead to confirm your branch offers it.
- Availability depends on the branch location and staffing — some branches have a notary on-site daily, while others may require an appointment or have limited hours.
- Non-customers may or may not be able to use Chase notary services depending on the branch and your state's laws.
- If your Chase branch cannot accommodate you, credit unions, UPS stores, and some pharmacies offer notary services for a small fee.
How to learn about your Chase branch has a notary
Call the branch directly — do not rely on the website or the main customer service line, because branch-level services are not always listed accurately online. Ask specifically whether they have a notary available, what days and hours the notary works, and whether you need to make an appointment.
When you call, have your account number ready if you are a customer, and ask whether non-customers can use the service. Some branches will tell you to come in during business hours and the notary will see you; others require you to schedule in advance, especially if the notary is shared among multiple branches or works part-time.
What documents Chase notaries can and cannot notarize
A notary public can notarize most common documents: powers of attorney, affidavits, loan documents, travel consent forms for minors, and property-related paperwork. They verify your identity, confirm you are signing of your own free will, and stamp the document with their official seal.
Notaries cannot notarize documents you have already signed, and they cannot notarize their own documents or documents for close family members in most states. If the document requires a notary's acknowledgment or jurat (a sworn statement), the notary will walk you through what is needed. Bring a valid photo ID — a driver's license, passport, or state ID card — because the notary must verify who you are before they stamp anything.
When Chase notary services may not be available
Smaller Chase branches, especially in rural areas or inside other businesses, may not have a notary on staff. Some branches share a notary with nearby locations, which means you might have to wait or come back on a specific day. During busy seasons — tax time, real estate closing season, or around holidays — notaries can have long wait times even with appointments.
If your branch cannot help you, ask the staff whether they can refer you to another Chase location nearby that has a notary, or ask for the name and number of a local notary they recommend. Many branches keep a list of independent notaries in the area.
Alternatives if Chase cannot notarize your document
UPS stores, FedEx Office locations, and some Staples branches offer notary services for a fee — usually between $5 and $15 per signature. Credit unions often provide free notary services to members, similar to Chase. Some pharmacies, including CVS and Walgreens, have notaries available in select locations.
If you need notary services urgently, search online for "notary public near me" to find independent notaries in your area. Many work by appointment and can meet you at a coffee shop, library, or your home. State bar associations and county clerk offices can also provide referrals to notaries in your area.
What to bring when you get your document notarized
Bring the original document you need notarized — notaries work with originals, not copies. Bring a valid photo ID: a driver's license, passport, state ID card, or military ID. The notary will not accept an expired ID in most states, so check the expiration date before you go.
If the document has blank spaces for the notary's information, leave them blank — the notary will fill them in. Do not sign the document before you arrive; the notary must watch you sign it. If you are unsure whether the document needs a notary or what type of notarization it requires, bring the document with you and ask the notary — they can advise you on what is needed.
Frequently Asked Questions
Do I have to be a Chase customer to use their notary?
Most Chase branches offer notary services free to account holders. Non-customers may be turned away or charged a fee depending on the branch and state law. Call your local branch to ask their specific policy before you visit.
How much does Chase charge for notary services?
Chase does not charge account holders for notary services. Non-customers may face a fee at some branches, though many branches do not charge anyone. Call ahead to confirm the cost at your location.
Can I get a document notarized on the same day I call?
It depends on the branch. Some branches can notarize documents same-day if you visit during business hours and the notary is available. Others require an appointment, which might be a few days out. Call your branch to ask about wait times.
What if the notary at my Chase branch is not available?
Ask the staff whether another nearby Chase branch has a notary, or ask for a referral to an independent notary in the area. UPS stores and credit unions are also quick alternatives if you need notary services within a day or two.
Can a notary refuse to notarize my document?
Yes. A notary can refuse if you cannot provide valid ID, if the document appears fraudulent, if you seem confused or under pressure, or if the notary has a conflict of interest. Notaries are legally responsible for the documents they notarize, so they take these refusals seriously.