Chase offers notary services at most branches, but availability varies by location and you may need to be a customer

Most Chase branches do have a notary public on staff, and many will notarize documents for customers at no charge. However, not every branch offers this service, and policies differ between locations. Some branches charge a fee for non-customers, while others notarize only for account holders. The only way to know what your nearest Chase branch offers is to call ahead — do not assume based on branch size or location type.

Chase does not publish a master list of which branches have notaries or what they charge. You will need to contact the specific branch where you plan to go, give them the type of document you need notarized, and ask whether they can do it and whether there is a cost.

Key Takeaways

  • Chase branches typically offer notary services for free to account holders, but policies vary by location.
  • Non-customers may be charged a fee or turned away, depending on the branch.
  • Call your local Chase branch directly to confirm they offer notary services before you visit.
  • If your branch cannot notarize, ask the staff for a referral to a nearby notary or check your state's notary locator.
  • Bring a valid government-issued ID and the unsigned document you need notarized.

How to learn about your Chase branch has a notary

Start by calling the branch directly. Look up the phone number on Chase's website or your bank statement, or search "Chase branch near me" to find contact information. When you call, ask whether the branch has a notary public available and whether they notarize for non-customers. If the person who answers is unsure, ask to speak with a manager or the branch manager directly.

If your branch does not have a notary or cannot help you, ask the staff for a referral. Many branches know local notaries or can point you toward a nearby option. You can also search your state's notary locator (most states maintain one on the Secretary of State website) or call your local courthouse, which often has a list of notaries in the area.

What to bring when you visit for notarization

Bring a valid government-issued photo ID — a driver's license, passport, or state ID card. The notary must verify your identity before notarizing any document. Bring the document itself unsigned; the notary will watch you sign it in front of them. Do not sign the document before you arrive, or the notary may refuse to notarize it.

If you are unsure whether the document needs to be notarized or what signature line the notary should witness, bring any instructions that came with the document. Some documents require the notary to place a seal or stamp on a specific page, and having those details in advance saves time.

When Chase branches charge for notary services

Chase does not charge account holders for notarization at most branches. Non-customers may face a fee, though the amount and whether the branch charges at all depends on the individual location. Some branches notarize for free regardless of customer status; others charge between $5 and $15 per document.

Ask about the cost when you call. If the fee seems high or if your branch charges when others nearby do not, you may want to check other banks or independent notaries in your area. Many credit unions, UPS stores, and independent notaries charge $5 to $10 per document and do not require you to be a customer.

What documents Chase notaries can and cannot notarize

Chase notaries can notarize most common documents: powers of attorney, affidavits, loan documents, travel consent forms, and property-related paperwork. They cannot notarize documents that require a certified copy (a document that has been certified as a true copy of an original by a court or government office), and they cannot notarize documents they believe are fraudulent or where they suspect coercion.

If you are unsure whether your document can be notarized, describe it to the branch when you call. If Chase cannot help, a courthouse or county clerk's office can often tell you what type of notarization your document needs and whether a standard notary public can do it.

Alternatives if your Chase branch cannot help

If your nearest Chase branch does not have a notary or cannot notarize your specific document, several other options are usually available. UPS stores, FedEx locations, and Staples often have notaries on staff and charge a modest fee. Many credit unions offer notary services to members. Some law offices and title companies will notarize documents, though they may charge more than banks do.

Your county clerk's office or courthouse may also have a notary available, sometimes at no charge or for a small fee. Call ahead to confirm hours and whether you need an appointment. Online notarization services exist in most states, though they work differently than in-person notarization and are not accepted for all document types.

Frequently Asked Questions

Do I have to be a Chase customer to get a document notarized?

Most Chase branches will notarize for non-customers, but some charge a fee or may refuse. Call your local branch to ask their policy. If they turn you away, UPS stores and independent notaries almost always serve non-customers.

How long does notarization take at Chase?

Notarization usually takes 5 to 10 minutes if the notary is available. During busy times, you may wait longer. Call ahead or visit during slower hours (mid-morning or mid-afternoon on weekdays) to avoid a wait.

Can I notarize a document online through Chase?

Chase does not offer online notarization. You must visit a branch in person. Some states allow remote notarization through independent notaries, but Chase branches do not provide this service.

What if I lose the notarized document after Chase notarizes it?

The notary keeps a record of the notarization in their journal, but you cannot get a certified copy from Chase. If you need proof the document was notarized, contact the organization that required the notarization — they may have a copy or can tell you how to proceed.