Chase Bank offers notary services at most branches, but availability and cost vary by location
Many Chase branches have a notary public on staff who can notarize documents for customers and non-customers alike. However, not every branch offers this service, and some charge a fee while others do it free. The fastest way to find out whether your specific branch has a notary is to call ahead — you can ask for the notary directly or ask when they are available, since they may work limited hours or share the role with other staff members.
Chase does not advertise notary services prominently on its website or in branches, which is why many customers assume they do not offer it. The service exists, but you have to know to ask for it. If your branch does not have a notary or cannot fit you in, Chase will usually refer you to a nearby location that can help, or you can check with your local UPS Store, FedEx Office, or county clerk's office as alternatives.
Key Takeaways
- Call your Chase branch directly to confirm they have a notary on staff before you visit, since not all locations offer the service.
- Chase notaries can notarize documents for both customers and non-customers, though some branches may charge a small fee.
- Bring a valid government-issued photo ID (driver's license, passport, or state ID) when you go to have a document notarized.
- If your Chase branch cannot help you, UPS Store, FedEx Office, and county clerk offices are common alternatives that usually charge $5 to $15 per signature.
What to bring when you visit a Chase notary
You will need a valid government-issued photo ID — a driver's license, passport, state ID, or military ID all work. The notary will check your ID to confirm your identity before notarizing any document. Bring the actual document that needs to be notarized, not a copy; the notary must see the original and will typically add their seal and signature directly to it.
Do not sign the document before you arrive. The notary must watch you sign it in front of them — that is the whole point of notarization. If you have already signed it, the notary cannot proceed and you will need a blank copy or a new document.
How to learn about your branch has a notary
Call your local Chase branch directly and ask to speak with the notary or ask when the notary is available. You can find your branch phone number on Chase's website by entering your zip code, or you can call Chase's main customer service line and ask them to transfer you or provide the number. Tell them you need notary services and ask whether they can do it the same day or if you need to schedule an appointment.
Some branches are busier than others and may ask you to come back at a slower time or book you for a specific slot. If your branch does not have a notary, ask if they can refer you to a nearby Chase location that does, or ask for recommendations for other notaries in your area.
Cost and whether Chase charges for notary services
Most Chase branches notarize documents free for customers, but some branches charge a small fee — typically $5 to $10 per signature. Non-customers may be more likely to face a charge, though this varies by location. There is no company-wide Chase policy posted publicly, so the cost depends on the individual branch and their manager's decision.
Call ahead and ask about the cost before you go. If a Chase branch charges more than you want to pay, UPS Store and FedEx Office locations typically charge $5 to $15 per signature and do not require you to be a customer. County clerk offices often notarize for free or a very small fee, though they may have limited hours.
Alternatives if your Chase branch cannot help
UPS Store and FedEx Office locations have notaries on staff at most of their stores. You can search for the nearest one on their websites and call to confirm they have a notary available. They typically charge $5 to $15 per signature and do not require an appointment, though calling ahead is still a good idea during busy times.
Your county clerk's office or county courthouse also has notaries and often notarizes documents free or for a small fee. Hours are usually limited to business days and business hours, and you may have to wait in line. Some banks other than Chase — including Bank of America, Wells Fargo, and many credit unions — also offer notary services, so if you have an account elsewhere, it is worth calling to ask.
What documents Chase notaries can and cannot notarize
Chase notaries can notarize most common documents: powers of attorney, affidavits, loan documents, real estate paperwork, and general acknowledgments. They cannot notarize documents that require a certified copy (like birth certificates or court records) — those need to come from the issuing agency. They also cannot notarize documents they have a conflict of interest in, such as a document where the notary themselves is a party to the agreement.
If you are unsure whether a document can be notarized, bring it with you or describe it when you call the branch. The notary will tell you whether they can help or whether you need to go elsewhere.
How long notarization takes at Chase
The actual notarization process takes only a few minutes — the notary will check your ID, watch you sign the document, and add their seal and signature. However, the wait time depends on how busy the branch is. Some branches can do it while you wait; others may ask you to come back later or schedule an appointment if they are understaffed or swamped with other customers.
Calling ahead gives you a realistic sense of how long you will wait and whether you should come back at a different time. If you are in a hurry, ask the branch staff when their slowest time of day usually is.
Frequently Asked Questions
Do I have to be a Chase customer to get a document notarized there?
No. Chase notaries notarize documents for both customers and non-customers. However, non-customers may be charged a fee at some branches, while customers may not be. Call ahead to ask about the cost if you do not have a Chase account.
Can Chase notarize a document I already signed?
No. The notary must watch you sign the document in front of them. If you have already signed it, you will need a blank copy or a new document. The notary's job is to confirm that you signed it willingly and in their presence.
What if I need a certified copy of a document notarized?
Chase notaries cannot certify copies of documents like birth certificates or court records. Those must come from the agency that issued them. A notary can notarize an affidavit or statement about a document, but not the document itself if it requires official certification.
Can I notarize a document online through Chase?
Chase does not offer remote or online notarization. You must visit a branch in person with your ID and the document. Some other companies and notary services do offer online notarization, but Chase's service is in-branch only.
What if my Chase branch is closed when I need a notary?
UPS Store and FedEx Office locations are often open longer hours than banks, including evenings and weekends. Your county clerk's office may also have extended hours or satellite locations. Call ahead to confirm hours before you visit.