Chase offers free notary services to account holders at most branches, but availability and hours vary by location
Chase does provide free notary services to customers who maintain an account with the bank. You do not need to make an appointment at most branches — you can walk in during business hours and ask a teller or banker to notarize your documents. However, not every Chase location offers this service, and some branches have limited hours or staff availability, so calling ahead is the practical move.
The service is free only if you are a Chase customer. Non-customers may be turned away or charged a fee, which varies by branch. Chase does not publish a single fee schedule, so if you do not have an account, call the specific branch first to ask whether they notarize for non-customers and what they charge.
Key Takeaways
- Chase account holders can get documents notarized for free at most branches during regular business hours without an appointment.
- Not all Chase locations offer notary services, so confirm your branch does before you go.
- You will need to bring a valid government-issued photo ID and the documents you want notarized.
- Non-Chase customers may be charged a fee or turned away entirely, depending on the branch.
- If your branch does not offer notary services, Chase can sometimes refer you to a local notary or you can search your state's notary directory online.
What to bring when you visit a Chase branch for notarization
Bring a valid government-issued photo ID — a driver's license, passport, or state ID card. The notary must verify your identity before notarizing anything. You will also need the original documents you want notarized, not copies. Most notaries will not notarize a photocopy.
If someone else is signing the document on your behalf, that person must also be present with their own photo ID. The notary needs to see both signers in person. If the document requires multiple signatures and one person cannot attend, you may need to make separate trips or find a different notary who can work around your schedule.
How to learn about your Chase branch offers notary services
Call your local Chase branch directly and ask whether they have a notary available. The fastest way is to use the branch locator on Chase.com, find your branch's phone number, and call during business hours. Tell them you are a customer and need notary services — they will tell you whether they offer it and whether you need an appointment.
Some branches are too small or understaffed to offer notary services regularly. If your branch does not, ask whether they can refer you to another Chase location nearby or to a local notary public. Many communities have independent notaries who charge $5 to $15 per signature and often have more flexible hours than banks.
What documents Chase notaries can and cannot notarize
Chase notaries can notarize most common documents: powers of attorney, affidavits, loan documents, real estate papers, and general acknowledgments. They cannot notarize documents that require a jurat — a sworn statement where the signer must swear or affirm the contents are true under penalty of perjury. A jurat requires the notary to administer an oath, which some bank notaries are not trained to do.
If your document requires a jurat or contains language like "sworn to and subscribed before me," you may need a notary public who specializes in that type of certification. Ask the notary at Chase whether they can handle it before you make the trip. If they cannot, they should be able to point you toward someone who can.
Notary services at Chase branches versus other banks
Most large banks — Bank of America, Wells Fargo, Citibank — offer free notary services to account holders, though availability varies by branch just as it does at Chase. Credit unions often offer the service as well, sometimes to members only and sometimes to the public for a small fee. The consistency is low across the banking industry, so do not assume your bank offers it without asking.
If you need notary services regularly or on short notice, an independent notary public or a UPS Store with a notary on staff may be more reliable than a bank. UPS Store notaries are available at many locations and do not require you to be a customer, though they do charge a fee — typically $10 to $25 per signature depending on your state and the document type.
What happens if Chase cannot notarize your document
If your branch does not offer notary services or cannot handle the type of document you need notarized, ask for a referral to a local notary. Many communities have notary directories online, and your state's Secretary of State office maintains a list of commissioned notaries. You can also search "notary public near me" to find independent notaries in your area.
Some documents — like those requiring a jurat or certified copies of government records — may need a notary with specific training or credentials. If Chase turns you away, ask why. That answer will help you find the right notary the first time instead of making multiple trips.
Frequently Asked Questions
Do I need an appointment to get a document notarized at Chase?
Most Chase branches do not require an appointment for notary services. You can walk in during business hours and ask a teller. However, if the branch is busy or the notary is unavailable, you may have to wait or come back later. Calling ahead to confirm a notary is on duty takes five minutes and saves a wasted trip.
Can Chase notarize a document if I am not physically present?
No. A notary must see you in person and verify your identity with a photo ID before notarizing anything. Remote or online notarization exists in some states, but Chase branches do not offer it. If you cannot visit in person, search for a remote notary licensed in your state.
What if I do not have a Chase account — can I still get a document notarized there?
Some Chase branches will notarize for non-customers, but many will not. Those that do typically charge a fee. Call your local branch and ask. If they refuse, an independent notary or UPS Store can notarize for you for a standard fee.
How much does it cost to get a document notarized at Chase if I am not a customer?
Chase does not publish a standard fee for non-customers. Fees vary by branch and state law. Call ahead to ask. If the fee is too high, independent notaries in your area may charge less — typically $5 to $15 per signature.
Can Chase notarize a document that has already been signed?
Yes, in most cases. A notary can notarize a signature that was already placed on a document, as long as the signer is present with a photo ID to confirm they signed it. Some documents have specific rules about when the signature must occur relative to notarization, so ask the notary whether your document qualifies.