Chase does not operate coin counting machines in most of its branches

Most Chase branches do not have coin counting machines available to customers. Chase stopped offering this service at the majority of locations years ago as part of a shift away from coin-handling services. If you have a large amount of coins to deposit, you will need to use an alternative method or find a different bank.

The reason Chase removed most machines comes down to cost and staffing. Coin counting machines require maintenance, take up floor space, and create bottlenecks during busy hours. For Chase, the expense of maintaining these machines across thousands of branches outweighed the customer demand.

A small number of Chase branches may still have machines, but this is rare and not may provide. Your best approach is to call your local branch directly and ask before making a trip.

Key Takeaways

  • Chase removed coin counting machines from nearly all branches and does not plan to bring them back.
  • Calling your specific branch is the only reliable way to confirm whether a machine exists there.
  • Credit unions, grocery stores, and Coinstar kiosks are common alternatives for counting coins.
  • You can always deposit coins in paper rolls at any Chase branch without a machine.
  • Some banks still offer coin counting as a free service to account holders, so shopping around may be worth your time.

How to deposit coins without a machine

If your branch does not have a coin counter, you can still deposit coins by rolling them yourself. Chase accepts coins in standard paper rolls — pennies in rolls of 50, nickels in rolls of 40, dimes in rolls of 50, and quarters in rolls of 40. You can buy empty coin rolls at most grocery stores, pharmacies, or online for a few dollars.

Rolling coins takes time but costs nothing and works at any Chase branch. Bring your rolled coins to the teller along with your deposit slip, and they will process them like any other deposit. There is no fee for this service.

If you have a very large amount of coins, some branches may ask you to call ahead so they can prepare. This prevents a long line and ensures the teller has enough time to count and verify your deposit.

Coinstar and grocery store kiosks

Coinstar machines are the most common alternative and are found in grocery stores, pharmacies, and some retail locations nationwide. You pour your coins into the machine, it counts them, and you receive a receipt. Coinstar charges a fee — typically around 11% of the total value, though this varies by location.

The trade-off is speed versus cost. A Coinstar machine takes minutes and requires no effort on your part. But if you have $100 in coins, you will pay roughly $11 to use it. If you have time and patience, rolling coins yourself saves that fee entirely.

Some Coinstar locations offer a no-fee option if you choose to receive an Amazon gift card instead of cash. This can be worth considering if you shop on Amazon anyway.

Other banks that still offer coin counting

Some regional and community banks still provide free coin counting to account holders. Credit unions in particular are more likely to have machines or offer the service at the teller window. If you are considering switching banks or opening a second account, coin counting availability can be one factor to weigh.

Call ahead to any bank you are considering. Ask whether they offer free coin counting for account holders and whether the service requires an appointment. Availability varies widely by location and institution.

National banks like Bank of America and Wells Fargo have also phased out most coin counting machines, so Chase is not alone in this decision. The trend across the banking industry has been away from coin services for years.

What to do if you have a very large coin collection

If you have hundreds of dollars in coins, rolling them yourself or using Coinstar may not be practical. Some options include asking a local coin dealer or numismatist to count and sort them, or taking them to a bank that specializes in business accounts — these sometimes have industrial coin counters and may count coins for a fee.

Another route is to contact a local arcade, laundromat, or vending machine business. These businesses handle large quantities of coins regularly and sometimes offer counting services for a small fee or as a favor.

If the coins have collector value beyond face value, a coin dealer can assess them. Many will count and sort coins as part of an evaluation, especially if you are selling.

Depositing coins at Chase online or through mobile banking

Chase does not allow you to deposit coins through its mobile app or online banking. Coins must be brought to a branch in person. This is true across all major banks — digital deposit methods do not work for physical coins.

If you want to avoid a trip to the branch, rolling your coins and depositing them is still faster than most other methods. You can complete the deposit in a few minutes during your branch's business hours.

Frequently Asked Questions

Does Chase charge a fee to deposit rolled coins?

No. Chase accepts rolled coins from customers at no charge. You pay nothing to deposit coins you have rolled yourself. The only cost is the paper rolls themselves, which typically cost a few dollars for a pack of 50 or 100.

Can I deposit coins at a Chase ATM?

No. Chase ATMs only accept bills, not coins. You must visit a teller inside the branch to deposit coins, whether they are rolled or loose.

What if my local Chase branch used to have a coin machine?

Call the branch and ask whether it still operates. If it does not, ask the teller about rolling coins or other options. Some branches may be able to count loose coins at the teller window as a courtesy, though this is not may provide.

Is Coinstar worth the fee?

It depends on your time and the amount. For small amounts under $20, rolling coins yourself is usually faster and free. For large amounts where your time is valuable, Coinstar's fee may be worth paying. The Amazon gift card option eliminates the fee if you use Amazon.

Can I deposit someone else's coins at Chase?

Yes, as long as you have a valid account at Chase. The coins do not have to be yours. Bring them rolled or loose, along with your deposit slip, and the teller will process them like any other deposit.