Chase International Wire Transfer Basics
Chase lets you send money outside the United States through its international wire transfer service, available to customers with checking or savings accounts. The process works through SWIFT, the global banking network that connects banks across countries. You initiate the transfer at a Chase branch, through Chase Online, or by phone, and the bank routes your money through correspondent banks until it reaches the recipient's bank abroad.
The recipient needs a bank account in their country, and you need their full name, account number, bank name, and the bank's SWIFT code or routing information. Chase charges a flat fee for outgoing international wires — the amount depends on whether the receiving bank is in a particular country and whether you're sending the money through a correspondent bank or directly. Delivery typically takes three to five business days, though some countries take longer.
Key Takeaways
- You need the recipient's full name, account number, bank name, and SWIFT code or international routing information before you can send an international wire through Chase.
- Chase charges a flat fee per outgoing wire transfer, and the exact amount varies by destination country and whether the receiving bank is a direct correspondent or requires routing through intermediaries.
- International wires typically arrive in three to five business days, though some countries have longer processing times.
- You can initiate a wire at a Chase branch, through Chase Online, or by calling Chase customer service, and each method has different cutoff times for same-day processing.
How to Send an International Wire Through Chase
Start by gathering the recipient's banking details: their full legal name (exactly as it appears on their account), their account number, their bank's name and address, and the bank's SWIFT code. The SWIFT code is an eight or eleven-character identifier that tells the global banking system which bank to route the money to. You can find it on the recipient's bank statement, on their bank's website, or by searching online for "[Bank Name] SWIFT code [Country]."
Once you have this information, you have three ways to send the wire. Through Chase Online, log into your account, select "Send Money," then "International Wire Transfer," and enter the recipient's details and the amount. At a Chase branch, bring your ID and the recipient's information, and a teller will process it for you. By phone, call the number on the back of your debit card and ask for international wire services. Each method has a cutoff time — usually 2 p.m. Eastern time on business days — after which the wire processes the next business day.
Chase International Wire Fees and Exchange Rates
Chase charges an outgoing wire fee that ranges based on the destination. As of the most recent fee schedule, the fee is typically between $15 and $45 for most countries, but you should confirm the exact amount with Chase before sending because fees can change and vary by account type. Some business accounts have different rates than personal accounts.
Beyond the wire fee, Chase applies an exchange rate to convert your dollars into the recipient's currency. This rate is not the mid-market rate you see online — Chase adds a markup, sometimes called a spread. The exact markup varies and is not always transparent upfront. Before you confirm the transfer, Chase will show you the total amount the recipient will receive in their local currency, so you can see the full cost before committing.
Some receiving banks also charge a fee on their end to accept the wire. This fee comes out of the amount the recipient receives, not from your account. Ask the recipient's bank whether they charge an incoming wire fee and how much it is, so the recipient knows what to expect.
When Your International Wire Arrives
A Chase international wire typically arrives within three to five business days. The timeline depends on the destination country, the receiving bank's processing speed, and whether the wire goes directly to the recipient's bank or through one or more correspondent banks. Some countries — particularly those with less developed banking infrastructure — take longer, sometimes up to ten business days.
Once Chase sends the wire, you cannot cancel it. Chase will give you a confirmation number and a reference code (called a SWIFT reference or transaction ID) when the wire is processed. Keep this number — if the recipient doesn't see the money arrive, you'll need it to trace the wire. The recipient should also have a reference number on their end.
If the wire doesn't arrive within the expected timeframe, contact Chase with your confirmation number. Chase can file a trace with the receiving bank to locate the money. This process can take several weeks, so patience is necessary.
Chase Online vs. Branch vs. Phone for International Wires
Chase Online is the fastest and most convenient option if you're comfortable entering banking details online. You can initiate the wire anytime, and it processes immediately if you send it before the cutoff time. You'll see the fee upfront and the exchange rate before you confirm, so there are no surprises.
Visiting a Chase branch in person is useful if you're uncomfortable with online banking, if you have questions about the recipient's banking details, or if you need the wire processed urgently and want to confirm it's been sent. A teller can also help you verify the SWIFT code or routing information. Branch cutoff times are typically 2 p.m. local time on business days.
Calling Chase customer service works if you prefer speaking to someone or if you're sending a large amount and want to discuss the details first. Phone lines are open during business hours, and the representative will walk you through the process. Phone cutoff times are usually 2 p.m. Eastern time on business days.
What Information You Need Before Sending
Collect all of the recipient's information before you start the wire process. You need their full legal name exactly as it appears on their bank account — middle names, suffixes, and spelling all matter. You need their account number (sometimes called an IBAN in Europe or other regions). You need the name and full address of their bank. And you need the bank's SWIFT code or, in some countries, a different routing code like an ABA number or sort code.
If any detail is wrong — especially the account number or SWIFT code — the wire may be rejected or sent to the wrong account. If you're unsure about any piece of information, contact the recipient's bank directly or ask the recipient to confirm it on their bank statement or online banking portal. Taking five minutes to verify details now saves weeks of tracing a lost wire later.
Alternatives to Chase International Wires
International wire transfers through banks are reliable but not always the cheapest option. Peer-to-peer transfer services like Wise (formerly TransferWise), OFX, or Remitly often charge lower fees and offer better exchange rates than banks, especially for smaller amounts or regular transfers. These services work by matching your dollars with someone sending money in the opposite direction, which reduces the number of banks involved and cuts costs.
Money transfer services like Western Union or MoneyGram let the recipient pick up cash at a physical location, which is useful if they don't have a bank account. These services charge higher fees but deliver money faster — sometimes within minutes.
If you're sending a very large amount or sending money regularly, ask Chase about their business international wire services or their relationship banking options, which sometimes offer better rates. For ongoing transfers to the same recipient, setting up a standing order through Chase may also be an option.
Frequently Asked Questions
Can I cancel a Chase international wire after I send it?
No. Once Chase processes and sends an international wire, it cannot be cancelled. If you realize you made a mistake immediately after sending it, contact Chase right away with your confirmation number — in rare cases, they may be able to intercept it before it leaves the system, but this is not may provide. This is why verifying all details before confirming is critical.
What happens if I send the wire to the wrong account number?
The wire will go to whatever account the SWIFT code and account number point to. If both are correct but belong to the wrong person, the money goes to that person's account. The receiving bank is not responsible for verifying the recipient's identity matches the account holder. You would need to contact that bank and ask them to return the funds, which they may or may not do. Always triple-check the account number before sending.
Does Chase offer better rates for large international transfers?
Chase does not typically negotiate wire fees for personal accounts, but business accounts and customers with large balances may have access to relationship managers who can discuss rates. For amounts over $10,000, it's worth calling Chase to ask whether any options exist. For very large transfers, peer-to-peer services or specialized international payment platforms sometimes offer better rates than banks.
How do I find the SWIFT code if the recipient's bank doesn't provide it?
Search online for "[Bank Name] SWIFT code [Country]" — most banks publish this information on their website. You can also ask the recipient to check their bank statement or log into their online banking portal, where the SWIFT code is often listed. If you still can't find it, call the recipient's bank directly and ask for their SWIFT code. Do not guess or use a code you're not certain about.
Will the recipient see my name on the wire?
Yes. The recipient's bank will show them your name as the sender. This is part of the wire information and helps the recipient confirm the money came from you. Some banks also include a brief memo or reference line if you add one, though this is optional.