Contact your employer's payroll or human resources department directly
The fastest way to get a W2 from a previous employer is to call or email their payroll department and ask for a copy. You will need to provide your full name, the dates you worked there, and your Social Security number so they can locate your records. Most employers keep W2 records for at least seven years, so even if you left years ago, they should have it on file.
If you do not know who handles payroll, call the main company number and ask to be transferred to payroll or human resources. Be specific: say you need a copy of your W2 for the tax year you worked there. Many companies can email a copy to you within a few business days, though some still mail them.
Keep a record of who you spoke with, the date, and what they told you. If they say they will send it by a certain date and do not, you will have documentation of your request.
Key Takeaways
- Call your former employer's payroll department directly with your name, employment dates, and Social Security number to request a copy of your W2.
- If your employer is out of business or you cannot locate them, the IRS can send you a transcript that shows your reported income for that year.
- Employers are required by law to send W2s by January 31 each year, but you can request a copy at any time after that.
- If your employer refuses to provide a W2 or claims they never issued one, you can file a complaint with the IRS or your state labor department.
- Do not wait for a W2 to file your taxes if the deadline is approaching — you can file without it and amend later once you have the document.
Request an IRS transcript if you cannot reach your employer
If your former employer is out of business, you have lost touch with them, or they are not responding to your requests, you can get a transcript from the IRS that shows what income they reported for you. This is not the same as a W2 form itself, but it contains the same wage and tax information and is accepted by most tax software and the IRS.
You can order a transcript online at irs.gov using your Social Security number and date of birth. The IRS offers three types of transcripts — the "Account Transcript" or "Wage and Income Transcript" will both show W2 income. You can also call the IRS at 1-800-908-9946 to request one by phone, or mail Form 4506-C to your local IRS office. Online requests usually arrive within five to ten business days.
The transcript will show the employer's name and the income they reported, which is what you need to file your taxes. If the amount on the transcript does not match what you remember earning, contact your employer to clarify — they may have made an error when they filed with the IRS.
File a complaint if your employer will not provide a W2
Employers are required by federal law to provide a W2 to every employee by January 31 of the following year. If your employer refuses to send you one, claims they never issued one, or says they lost your records, you have options.
File a complaint with the IRS using Form 13909 (Available for Inspection). You can submit this form online, by mail, or by phone at 1-800-829-1040. The IRS will investigate whether your employer filed a W2 for you with the federal government. If they did file one, the IRS can provide you with the information. If they did not file one when they were supposed to, the IRS can pursue the employer for penalties.
You can also file a wage complaint with your state's labor department or attorney general's office. Many states treat failure to provide a W2 as a wage violation. Keep copies of any emails or messages where you asked for the W2 and the employer refused or ignored you — this documentation strengthens your complaint.
What to do if your employer says they never issued you a W2
Some employers claim they did not issue a W2 because they classified you as an independent contractor, paid you under the table, or say you were a temporary worker not may be able to access for a W2. This does not mean you are without recourse.
If you worked as an employee (you did not set your own hours, the employer controlled how you did your work, or they withheld taxes from your paycheck), you should have received a W2 regardless of how long you worked there. Request a transcript from the IRS to see whether the employer reported your income to the federal government. If they did, you have proof they owed you a W2. If they did not report your income at all, you can still file your taxes using the transcript or your own records, and file a complaint with the IRS and your state labor department.
If you were truly paid as an independent contractor, you should have received a 1099-NEC or 1099-MISC instead of a W2. Ask your employer for that form instead. If they refuse to provide either document, follow the same complaint process.
File your taxes without the W2 if the deadline is near
If you are approaching the tax filing deadline and still do not have your W2, do not wait. You can file your tax return using the information you have — your own records of what you earned, the IRS transcript, or even a reasonable estimate based on your pay stubs or bank deposits.
File your return on time using the income information available to you. Once you receive the actual W2 from your employer or the IRS, you can file an amended return (Form 1040-X) if the numbers differ. Filing on time protects you from penalties for late filing, even if the information is incomplete.
The IRS understands that W2s sometimes arrive late or go missing. They will not penalize you for filing without one if you made a good-faith effort to obtain it and filed by the deadline.
Keep records of your employment for future reference
Once you have your W2, keep a copy in a safe place. Store it with your other tax documents for at least seven years — the same period the IRS can audit your return. If you ever need to prove your income for a loan, rental application, or background check, you will have the documentation.
If you work multiple jobs in a year, collect all your W2s before filing. Your tax software will ask for information from each one. If you are missing a W2 from one employer, you can still file using the others and add the missing one later with an amended return.
Consider keeping digital copies as well as paper copies. Scan your W2s and store them in a secure cloud folder or external drive. This protects you if the paper copy is lost or damaged.
Frequently Asked Questions
How long does it take to get a W2 from my former employer?
If you call payroll directly, many employers can email or mail a copy within three to five business days. If you request an IRS transcript instead, it usually arrives within five to ten business days if you order online. If you mail a request to your employer, allow two to three weeks for delivery and processing.
Can I file my taxes without a W2 if I have not received it by January 31?
Yes. You can file using an IRS transcript, your pay stubs, or your own records of income. Once you receive the W2, compare it to what you filed. If the numbers differ, file an amended return. Filing on time is more important than waiting for the W2.
What if my employer went out of business?
Request an IRS transcript using Form 4506-C or online at irs.gov. The IRS keeps records of all W2s filed by employers, even if the business no longer exists. The transcript will show your income and can be used for tax filing and income verification.
Do I need the original W2 form or will a copy work?
A copy works for almost all purposes — tax filing, loan applications, and income verification. The IRS accepts copies, and most lenders and employers do too. You do not need the original document with the employer's signature.
What if the W2 my employer sent has the wrong income amount?
Contact your employer immediately and ask them to issue a corrected W2 (Form W2-C). Do not file your taxes using the incorrect amount. If your employer refuses to correct it, request an IRS transcript to verify what was actually reported, then file a complaint with the IRS.