Truist branches close for federal holidays, local observances, and occasional system maintenance

Truist Bank follows the same holiday schedule as most major U.S. banks. On federal holidays — New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas — all Truist branches close. Some branches may also close on additional days that matter locally, though this is less common.

Beyond holidays, branches occasionally close for a few hours or a full day for building maintenance, security upgrades, or system work. These closures are usually announced in advance on the Truist website or through your account notifications. If a branch near you is closed today and it is not a recognized holiday, the most likely reason is scheduled maintenance.

Key Takeaways

  • Truist branches close on all federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
  • You can check whether a specific branch is open today by using the Truist branch locator on their website or calling the branch directly.
  • ATMs and online banking remain available even when branches are closed, so you can still access your money and pay bills.
  • If you need to deposit cash or speak to a banker on a holiday, plan ahead by visiting the day before or using a Truist ATM that accepts deposits.

How to check if your Truist branch is open today

The fastest way to confirm whether your branch is open is to visit the Truist branch locator at truist.com. Enter your zip code or city, and the results will show hours for each nearby location. Most listings display today's hours clearly, and many show whether the branch is currently open or closed.

If the website does not show what you need, call the branch directly. The phone number appears in the locator results. A staff member can tell you immediately whether the branch is open, whether it is a holiday closure or maintenance, and when it will reopen. This is faster than guessing or making a trip.

What you can do when branches are closed

Truist ATMs work 24/7, even on holidays and during branch closures. You can withdraw cash, check your balance, and deposit checks or cash (if your ATM supports mobile deposit or envelope-free deposits). If you need to make a deposit and your ATM does not accept it, you can deposit through the Truist mobile app using mobile check deposit, which works any time.

Online banking and bill pay also run around the clock. You can transfer money between your own accounts, pay bills, send money to other people, and manage your accounts without visiting a branch. If you have questions that require a banker's help, Truist customer service is available by phone during extended hours, though not always 24/7 — check the website for the exact phone hours on the day you need help.

Federal holidays when Truist closes

Truist observes these federal holidays every year:

  • New Year's Day (January 1)
  • Martin Luther King Jr. Day (third Monday in January)
  • Presidents' Day (third Monday in February)
  • Memorial Day (last Monday in May)
  • Independence Day (July 4)
  • Labor Day (first Monday in September)
  • Thanksgiving Day (fourth Thursday in November)
  • Christmas Day (December 25)

On these days, all Truist branches are closed, but ATMs and online services remain available. If a federal holiday falls on a weekend, Truist typically observes the closure on the nearest weekday — usually the Friday before or the Monday after.

Unscheduled closures and maintenance days

Occasionally, a Truist branch closes for a day or part of a day outside the regular holiday schedule. This usually happens for building repairs, security system upgrades, or IT maintenance. Truist tries to announce these closures ahead of time through email, text, or notices posted at the branch.

If you see a branch listed as closed today and it is not a holiday, check your email and text messages for any Truist notifications. You can also call the branch or check the Truist website for a notice. If you do not find an explanation, the branch may be undergoing unscheduled maintenance — calling customer service can confirm this and tell you when it will reopen.

Planning ahead to avoid branch closures

If you need to visit a branch for something that cannot wait, plan your trip for a weekday that is not a federal holiday. Most banking needs — deposits, withdrawals, account changes, loan questions — can be handled during regular business hours Monday through Friday. Saturdays are often available too, though hours are shorter.

For time-sensitive tasks, handle them through the app or online banking if possible. Mobile check deposit, bill pay, and transfers all work instantly and do not require a branch visit. If you must speak to a banker, call ahead to confirm the branch is open and ask whether you need an appointment. This saves a wasted trip.

Frequently Asked Questions

Is Truist open on weekends?

Most Truist branches are open on Saturdays, though hours are typically shorter than weekday hours. Some branches may be closed on Sundays. Use the branch locator on truist.com to check the exact Saturday and Sunday hours for your location.

Can I deposit cash when the branch is closed?

Yes, if your Truist ATM accepts cash deposits. Not all ATMs do, so check your machine or ask at the branch which nearby ATMs take deposits. You can also use mobile check deposit through the app for checks, though this does not work for cash.

What if I need to speak to someone on a holiday?

Truist customer service is available by phone on most holidays, though hours may be limited. Check truist.com for the phone number and holiday hours. For urgent issues, you can also message through the mobile app or online banking portal.

Does Truist close early on any regular business days?

Most Truist branches close at 5 or 6 p.m. on weekdays and earlier on Saturdays, but hours vary by location. Check your branch's hours in the locator to see when it closes today. Some branches in smaller towns may have different hours than branches in cities.

Why would a branch close on a day that is not a holiday?

Branches close for maintenance, security upgrades, system work, or staffing issues. Truist usually posts notice of these closures in advance. If you see an unexpected closure, call the branch or check your email for an explanation.