Truist branch hours vary by location, but most open at 9 a.m. on weekdays and close between 5 and 6 p.m.

Truist does not set a single opening time across all branches. Each location has its own schedule based on customer traffic, staffing, and regional needs. The majority of Truist branches open at 9 a.m. Monday through Friday, but some open as early as 8 a.m. or as late as 10 a.m. Closing times typically fall between 5 p.m. and 6 p.m. on weekdays.

Saturday hours are shorter and less consistent. Many branches open at 9 a.m. and close by 1 p.m. or 2 p.m., though some do not open on Saturday at all. Most Truist branches are closed on Sunday. The only way to know your specific branch's hours is to check directly with that location or use Truist's branch locator tool on their website.

Key Takeaways

  • Most Truist branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
  • Saturday hours are typically 9 a.m. to 1 or 2 p.m., and many branches do not open on Saturday.
  • You can find your branch's exact hours by using the Truist branch locator on their website or calling the branch directly.
  • Truist customer service by phone is available outside branch hours, including early mornings, evenings, and weekends.

How to find your specific branch's hours

The fastest way to confirm when your nearest Truist branch opens and closes is to visit Truist's branch locator at truist.com. Enter your zip code or city, and the tool will display all nearby branches with their current hours. Each location shows Monday through Sunday schedules, so you can plan around holiday closures or reduced Saturday hours.

If you prefer to call, you can reach the branch directly using the phone number listed in the locator. Staff can confirm hours and let you know if the branch has any temporary closures or schedule changes. This is especially useful if you need to visit for a specific service, since some branches may have limited staff for certain transactions on certain days.

Customer service phone hours

Truist customer service by phone operates beyond branch hours. You can reach customer support 24 hours a day, 7 days a week for account questions, card issues, fraud reporting, and general banking needs. The phone number is on the back of your Truist debit or credit card, or you can find it on their website.

For mortgage, investment, or wealth management questions, Truist has separate phone lines with their own hours. These departments typically operate during business hours but may have extended availability depending on the service. When you call the main customer service line, you can ask to be transferred to the right department.

Online and mobile banking access

Truist's online banking platform and mobile app are open 24 hours a day. You can check balances, transfer money, pay bills, deposit checks by photo, and manage most account functions without visiting a branch or calling. The app and website are available on weekends and holidays when branches are closed.

Some transactions—like applying for a loan, ordering a cashier's check, or resolving a complex dispute—may still require a phone call or branch visit during business hours. But for routine banking, the digital channels mean you are not limited by branch hours.

Holiday closures and schedule changes

Truist branches close on major federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on additional regional holidays. When a holiday falls on a weekday, the branch will be closed that day, and customer service phone lines may have reduced staffing.

During the holiday season or other busy periods, Truist sometimes adjusts branch hours. It is worth checking the branch locator a few days before you plan to visit, especially around major holidays, to confirm the branch will be open.

ATM access outside branch hours

Truist ATMs are available 24 hours a day at most branch locations and throughout their network. You can withdraw cash, deposit checks, transfer money, and check your balance at any time, even when the branch itself is closed. Truist also participates in shared ATM networks, so you may be able to use other banks' ATMs without a fee depending on your account type.

If you need cash or want to deposit a check outside branch hours, an ATM is usually your fastest option. Just keep in mind that some ATM transactions may not post to your account until the next business day.

What to do if you need to visit during limited hours

If your schedule does not align with your branch's hours, consider calling ahead to confirm a staff member will be available for your specific need. Some branches can schedule appointments for complex transactions, which guarantees someone will be there to help you.

You can also ask whether your transaction can be handled by phone or online. Many account changes, loan questions, and service requests can be resolved without a branch visit. If you absolutely need to visit in person and cannot make regular hours, ask about branches in your area that have extended hours or weekend availability.

Frequently Asked Questions

What time does Truist open on Saturday?

Most Truist branches that are open on Saturday open at 9 a.m. and close between 1 p.m. and 2 p.m. However, many branches do not open on Saturday at all. Use the branch locator on Truist's website to check your specific location's Saturday hours.

Is Truist open on Sunday?

Most Truist branches are closed on Sunday. However, you can use Truist ATMs 24 hours a day, and customer service by phone is available around the clock. For urgent banking needs on Sunday, the ATM or phone line are your options.

Can I do my banking outside branch hours?

Yes. Truist's online banking and mobile app are open 24/7, ATMs are available around the clock, and customer service by phone operates 24 hours a day, 7 days a week. Most routine transactions do not require a branch visit.

What if I need to visit a branch but cannot make the posted hours?

Call the branch directly and ask if they can schedule an appointment or if your transaction can be handled by phone or online. Some branches have more flexibility with their hours for scheduled appointments, especially for complex services like loan applications.

Are Truist branches closed on holidays?

Yes, Truist branches close on major federal holidays like Thanksgiving, Christmas, New Year's Day, and Independence Day. Check the branch locator or call ahead before visiting on or around a holiday to confirm the branch will be open.