Truist branch hours vary by location, but most branches open at 9 a.m. and close between 5 and 6 p.m. on weekdays

Truist does not have a single closing time across all branches. Each location sets its own schedule within Truist's general framework. Most branches operate Monday through Friday from 9 a.m. to 5 p.m. or 9 a.m. to 6 p.m., with shorter Saturday hours (usually 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m.) and closed on Sundays. Some high-traffic branches stay open later on certain weekdays.

The fastest way to find your specific branch's hours is to visit Truist.com, use the branch locator tool, and enter your zip code or address. You can also call the branch directly — the phone number appears in the locator results. Do not rely on Google Maps or third-party sites, as those hours are often outdated.

Key Takeaways

  • Most Truist branches close at 5 p.m. or 6 p.m. on weekdays, with Saturday hours typically ending by 2 p.m.
  • Branch hours differ by location, so you must check your specific branch rather than assuming a standard time.
  • The Truist website branch locator shows accurate hours for each location and is updated regularly.
  • Customer service phone lines and online banking remain available outside branch hours for many transactions.

How to find your branch's exact closing time

Go to Truist.com and click the branch locator (usually labeled "Find a Branch" or "Locations"). Enter your zip code, city, or address. The results will show each nearby branch with its full hours of operation, phone number, and address. Hours are listed by day of the week.

If you are already at or near a branch, look for posted hours on the door or window. Call the branch directly at the number listed in the locator — a staff member can confirm hours and tell you if the branch has holiday closures or temporary changes.

Truist customer service hours outside the branch

Phone support is available Monday through Friday, 8 a.m. to 9 p.m. Eastern Time, and Saturday 9 a.m. to 5 p.m. Eastern Time. The main customer service number is 1-800-872-2657. Hours may vary for specialized services like mortgage or investment accounts.

Online banking and the Truist mobile app are available 24/7 for viewing balances, transferring money, paying bills, and depositing checks. ATMs are also available around the clock at Truist locations and through the Allpoint network.

For urgent issues outside regular hours, ATMs and online banking can handle many transactions. If you need to speak with someone, note the phone number and call during the next available service window.

Saturday and Sunday hours

Most Truist branches are open on Saturday mornings, typically from 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m. Some high-volume branches may stay open until 3 p.m. on Saturday. Very few branches are open on Sunday; check your specific location in the branch locator.

If you need banking services on a weekend and your branch is closed, use the ATM, mobile app, or call customer service. Many routine transactions — deposits, transfers, bill payments — can be completed online or through the app without visiting a branch.

Holiday closures and temporary changes

Truist branches close on federal holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on additional holidays depending on location. Check the Truist website or call your branch ahead of time if you are planning a visit around a holiday.

Temporary closures or hour changes due to staffing, renovations, or emergencies are sometimes posted on the branch locator or announced on the Truist website. If you have not visited a branch in several months, confirm its current hours before making a trip.

What you can do when the branch is closed

Most banking needs do not require a physical branch. You can deposit checks using mobile check deposit in the Truist app, transfer money between accounts online, pay bills through online banking, and withdraw cash from any ATM. Truist participates in the Allpoint ATM network, which includes over 55,000 ATMs nationwide.

If you need to speak with someone after hours, call customer service at 1-800-872-2657 during their operating hours. For issues that truly require an in-person visit — such as opening a new account, getting a cashier's check, or discussing a loan — plan ahead and visit during branch hours or schedule an appointment through the Truist website.

Frequently Asked Questions

Can I schedule an appointment with a Truist banker outside regular branch hours?

Some Truist branches offer appointment scheduling through their website or by phone, which may allow you to meet with a banker slightly outside posted hours. Call your branch directly to ask about appointment availability. For routine account questions, customer service by phone is often faster than waiting for an appointment.

Does Truist have 24-hour branches or extended hours locations?

Truist does not operate 24-hour branches. A small number of high-traffic locations may have extended weekday hours (until 7 p.m. or later), but these are exceptions. Check your branch locator to see if your nearest location offers extended hours.

What if I need cash after my branch closes?

Use any Truist ATM or an Allpoint network ATM to withdraw cash 24/7. ATMs are located at most Truist branches, grocery stores, and other retail locations. If you need a large amount of cash or a cashier's check, plan ahead and visit during branch hours or call customer service for guidance.

Are Truist hours the same on all weekdays?

Most branches keep the same hours Monday through Friday, but some locations may have different hours on specific days. Always check your branch's full weekly schedule in the locator rather than assuming all weekdays are identical.