Truist branch hours vary by location, but most open at 9 a.m. on weekdays

Truist Bank branches typically open at 9 a.m. Monday through Friday, though some locations open as early as 8 a.m. or as late as 10 a.m. depending on the branch. Saturday hours usually start at 9 a.m. or 10 a.m., and most branches close by 1 p.m. or 2 p.m. on Saturday. Many Truist locations do not open on Sunday.

The exact opening time for your branch depends on its location and staffing. A branch in a busy downtown area may open earlier than one in a smaller town. The fastest way to find your branch's hours is to visit Truist's website, use their branch locator tool, or call the specific branch directly.

Key Takeaways

  • Most Truist branches open at 9 a.m. on weekdays, though some open at 8 a.m. or 10 a.m.
  • Saturday hours typically run from 9 a.m. or 10 a.m. until 1 p.m. or 2 p.m., and most branches are closed Sunday.
  • You can find your specific branch's hours using Truist's branch locator on their website or by calling the branch directly.
  • Truist's phone customer service lines often open earlier than branch locations, sometimes as early as 7 a.m. on weekdays.

How to find your branch's exact opening time

Truist's branch locator tool on their website lets you search by address or zip code and shows the hours for each location. You can also call your branch directly — the phone number appears in the locator results. This is the most reliable way to confirm hours, since some branches adjust their schedules seasonally or for holidays.

If you are planning to visit for a specific service — like opening an account, getting a cashier's check, or speaking with a loan officer — calling ahead is worth the time. Some services require an appointment, and staff availability can vary even when the branch is technically open.

Truist phone customer service hours

Truist's main customer service line opens earlier than most branches. Phone support typically starts at 7 a.m. on weekdays and runs until 8 p.m. or 9 p.m., depending on the line. Weekend hours are usually 8 a.m. to 5 p.m. on Saturday and Sunday, though some lines may have different schedules.

If you need to check your account balance, make a payment, report a lost card, or ask a general question, calling customer service is often faster than visiting a branch. You can find the correct phone number for your account type on your Truist statements or on their website.

ATM and online access outside branch hours

Truist ATMs are available 24/7 at most branch locations and at partner networks. You can withdraw cash, deposit checks (at machines with mobile deposit or envelope deposit), and check your balance any time of day or night without waiting for the branch to open.

Online banking and the Truist mobile app are also available around the clock. You can transfer money between accounts, pay bills, deposit checks by phone camera, and manage most routine banking tasks without visiting a branch or calling customer service.

Holiday closures and schedule changes

Truist branches close on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on additional holidays depending on their location. Hours may also be reduced the day before or after a major holiday.

Before planning a branch visit around a holiday, check Truist's website or call your branch directly. Holiday schedules can vary by location, and some branches may have adjusted hours rather than closing completely.

What to do if you need banking services outside normal hours

If you need to handle banking during evenings or weekends, your options depend on what you need to do. Deposits, withdrawals, and balance checks work 24/7 through ATMs and online banking. Bill payments and transfers can be done online or through the app at any time.

For services that require a person — like applying for a loan, disputing a transaction, or opening a new account — you will need to either call customer service during their hours or visit a branch during business hours. Some services can be started online and completed over the phone, which may save you a trip.

Frequently Asked Questions

Do all Truist branches open at the same time?

No. Most open at 9 a.m., but some open at 8 a.m. or 10 a.m. depending on location and staffing. Use the branch locator tool or call your specific branch to confirm.

Can I deposit a check outside of branch hours?

Yes. You can use a Truist ATM 24/7 if it has deposit capability, or use mobile deposit through the app or online banking to photograph and submit checks anytime.

What time does Truist customer service close?

Phone customer service typically closes at 8 p.m. or 9 p.m. on weekdays and 5 p.m. on weekends, though hours vary by department. Check your statement or the Truist website for the specific line you need.

Are Truist branches open on Sundays?

Most Truist branches are closed on Sunday. Some locations in high-traffic areas may have limited Sunday hours, so check your branch's schedule using the locator tool.

What should I do if I need to speak to someone but the branch is closed?

Call Truist's customer service line, which opens at 7 a.m. on weekdays. For urgent issues like a lost card or fraud, customer service is available during evening and weekend hours as well.