The fastest way to deposit cash at Truist

You can deposit cash at any Truist ATM using your debit card and PIN, or you can walk into a Truist branch during business hours and hand the cash to a teller. Both methods post to your account immediately or within one business day. ATM deposits are available 24/7; branch deposits during posted hours are usually faster if you need a receipt or have questions about the transaction.

If you don't have a Truist branch or ATM nearby, you can deposit cash through a partner network. Truist participates in the Allpoint ATM network and MoneyPass, which means you can use thousands of ATMs outside the Truist system. Check the Truist website or your mobile app to find participating locations before you go.

Key Takeaways

  • Truist ATMs accept cash deposits 24/7 with your debit card and PIN, and the money posts to your account the same day or next business day.
  • You can also deposit cash in person at any Truist branch during business hours and receive an immediate receipt.
  • Truist's partner ATM networks (Allpoint and MoneyPass) let you deposit cash at thousands of locations outside Truist branches.
  • Mobile check deposit is available through the Truist app, but this works for checks only, not cash.

Depositing cash at a Truist ATM

Find a Truist ATM using the ATM locator on Truist.com or in the Truist mobile app. Insert your debit card, enter your PIN, and select the deposit option from the menu. The ATM will prompt you to insert bills one at a time or in a stack, depending on the machine model. Do not insert coins into the cash deposit slot — Truist ATMs do not accept coins.

After you insert the cash, the ATM displays the amount it counted and asks you to confirm. Review this number carefully before you approve the deposit. Once confirmed, the transaction is complete and you receive a receipt. The funds typically appear in your account the same business day if you deposit before the ATM cutoff time (usually 9 p.m. or 10 p.m.), or by the next business day if you deposit after hours.

Depositing cash at a Truist branch

Walk into any Truist branch during business hours with your cash and your debit card or account number. Tell the teller you want to make a cash deposit. The teller will count the cash in front of you, enter the amount into the system, and provide you with a receipt showing the deposit details and your new account balance.

Branch deposits post immediately to your account. This method is useful if you have a large amount of cash, need to deposit coins (which ATMs do not accept), or want to ask questions about your account. Truist branch hours vary by location, so check the hours for your nearest branch before you go.

Using partner ATM networks for cash deposits

If no Truist ATM is convenient, you can deposit cash at Allpoint or MoneyPass ATMs. These networks include thousands of ATMs at grocery stores, pharmacies, convenience stores, and other retail locations. Search for "Allpoint ATM near me" or "MoneyPass ATM near me" online, or use the Truist app to find participating machines.

The deposit process is the same as at a Truist ATM: insert your debit card, enter your PIN, select deposit, and insert your cash. Funds from partner ATM deposits may take one to two business days to appear in your account, slightly longer than Truist-branded ATMs. Check your receipt for the expected posting date.

What to do if the ATM rejects your cash

ATMs sometimes reject bills that are torn, worn, or marked in ways the machine's scanner cannot read. If this happens, the ATM returns the bill and displays an error message. Try depositing the rejected bill at a Truist branch instead, where a teller can accept it and manually enter the amount. Tellers have more flexibility than machines and can process damaged currency.

If an ATM accepts your cash but later you notice the amount posted to your account is wrong, contact Truist customer service right away. Bring your ATM receipt, which shows the date, time, location, and amount the machine counted. Truist can review the ATM transaction history and correct any errors.

Mobile check deposit versus cash deposit

The Truist mobile app includes a mobile check deposit feature that lets you photograph the front and back of a check and submit it for deposit without visiting an ATM or branch. This is convenient for checks, but it does not work for cash. For cash deposits, you must use an ATM or visit a branch in person.

Mobile check deposits typically post within one to two business days. If you need to deposit both cash and checks, deposit the cash at an ATM or branch and use the app for the check.

Frequently Asked Questions

Can I deposit cash into someone else's Truist account?

At a Truist branch, yes — a teller can accept your cash and deposit it into another person's account if you provide their account number. At an ATM, no — you can only deposit into the account linked to your debit card. If you need to deposit cash into another account, visit a branch and bring the recipient's account number.

Do Truist ATMs accept coins?

No. Truist ATMs accept paper bills only. If you need to deposit coins, visit a Truist branch during business hours and hand them to a teller. Some branches have coin-counting machines available to customers, though policies vary by location.

How long does it take for a cash deposit to show up?

Cash deposited at a Truist ATM before the cutoff time (usually 9 p.m. or 10 p.m.) posts the same business day. Deposits after hours or on weekends post by the next business day. Cash deposited at a branch posts immediately. Partner ATM deposits may take one to two business days.

What if I deposit cash but don't have my debit card?

You cannot use a Truist ATM without your debit card and PIN. Visit a Truist branch instead and bring your account number or a form of ID. A teller can process your cash deposit without your card.

Is there a limit to how much cash I can deposit?

Truist ATMs typically accept deposits up to a certain amount per transaction (often $5,000 or $10,000, depending on the machine). If you need to deposit more, make multiple transactions or visit a branch. Large cash deposits may trigger reporting requirements under federal law, but this does not prevent you from depositing the money.