You can close a TD Bank account by phone, in person, or online, depending on the account type and your bank's current options

TD Bank lets you close most checking and savings accounts through their customer service line, at a branch, or through their website. The process itself is straightforward — you'll need to empty the account, settle any outstanding fees or holds, and confirm the closure. The main thing to plan for is what happens to automatic payments and direct deposits tied to that account, since those will stop working once the account closes.

There is no penalty for closing a TD Bank account early. You won't lose money or face a fee just for shutting it down. What you do need to watch for is any remaining balance — TD will send that to you, usually by check or transfer to another account you provide — and any pending transactions that might still post after you've requested the closure.

Key Takeaways

  • Call TD Bank customer service at 1-800-937-8372, visit a branch in person, or use their website to request account closure.
  • Your account balance will be returned to you by check or transferred to another account you specify before the closure is final.
  • You must redirect any automatic bill payments, paycheck deposits, or other recurring transfers before closing the account.
  • TD Bank may hold the account open for a few business days after your request to process pending transactions and ensure no checks are still clearing.

Closing your account by phone

Call TD Bank's customer service line at 1-800-937-8372. Have your account number and a form of ID ready. The representative will verify your identity, confirm you want to close the account, and ask whether you want your remaining balance sent by check or transferred to another bank account. If you choose a transfer, provide the routing number and account number of the receiving bank.

The representative will also ask about any automatic payments or deposits linked to the account. This is your chance to make sure nothing important will bounce or disappear. If you have recurring transfers set up, you'll need to update those before or immediately after the closure is complete. The account typically closes within a few business days, though TD may keep it open longer if there are pending transactions.

Closing your account in person at a branch

Walk into any TD Bank branch with your ID and ask to close your account. Bring your debit card if you have one. A teller or banker will pull up your account, verify your identity, and walk you through the same steps as a phone closure — confirming your balance, deciding how to receive it, and reviewing any automatic payments.

Closing in person can be faster if you have questions or complications, since the banker can look at your account details on the spot and explain what's happening. If your account has a large balance or unusual activity, the branch may ask you to wait while they process the closure, or they may tell you it will take a few days. Ask for written confirmation of the closure before you leave.

Closing your account online

Log into your TD Bank account on their website or mobile app. Look for account settings or account management options — the exact location varies depending on which platform you're using. Select the account you want to close and look for a "close account" or "close this account" option. You may be prompted to confirm your identity again.

Online closure is usually available for standard checking and savings accounts, but not for all account types. If you don't see a close option in your account settings, or if you get an error message, you'll need to call or visit a branch instead. After you submit an online closure request, TD will send you a confirmation email. Keep that email for your records.

What to do before you close the account

Before you request closure, log into your account and check for any automatic bill payments, recurring transfers, or direct deposits. Common ones include mortgage or rent payments, utility bills, insurance premiums, and paycheck deposits. You'll need to update all of these with your new account information or a different payment method.

Also check your account balance and make sure there are no pending transactions that haven't cleared yet. If you see a hold on your account — often from a recent debit card purchase or ATM withdrawal — wait until that clears before closing. If you close while a hold is active, the transaction may still post after the account is closed, which can create confusion about where the money went.

If you have a TD debit card, you can keep using it until the account officially closes, but it will stop working after that. If you need a new card for a new account, order it before you close the old one so you're not without a card in the meantime.

What happens to your balance and how long closure takes

TD will return any remaining balance in your account. You can choose to have it sent by check, which usually arrives within 7 to 10 business days, or transferred directly to another bank account, which is typically faster. If you choose a transfer, provide the receiving bank's routing number and your account number at the time of closure.

The account itself usually closes within 3 to 5 business days after you request it, though TD may keep it open longer if there are pending transactions or outstanding checks. During that time, the account is marked for closure but may still process transactions that were already in the system. Once it's fully closed, you won't be able to use the account number, and any new transactions will be rejected.

Frequently Asked Questions

Can I reopen a TD Bank account after I close it?

Yes, you can open a new account with TD Bank after closing one. However, if your old account was closed due to fraud, repeated overdrafts, or other violations of TD's account policies, you may face restrictions. If you closed it in good standing, opening a new account is straightforward.

What if I have a pending check that hasn't cleared yet?

Tell TD about any outstanding checks when you request closure. They will hold the account open long enough for those checks to clear. Provide the check amounts and dates if you can. Once all pending checks have processed, the account will close and your remaining balance will be sent to you.

Do I need to close my account in person, or can I do it remotely?

You can close most accounts by phone or online without visiting a branch. In-person closure is an option if you prefer to speak with someone face-to-face or if your account type isn't available for remote closure. Call 1-800-937-8372 to confirm which method works for your specific account.

What if I have a negative balance or outstanding fees?

If your account is overdrawn or has unpaid fees, you'll need to bring the balance to zero or positive before TD will close it. You can deposit money to cover the negative balance, or TD may deduct the amount owed from any pending transactions or credits. Ask the representative what you owe and how to settle it.

Will closing my account affect my credit score?

Closing a bank account does not affect your credit score. Bank accounts are not reported to credit bureaus. However, if you have an outstanding balance or unpaid fees that go to collections, that could show up on your credit report. Settle any outstanding amounts before closure to avoid this.