How to cancel Starz

You can cancel Starz through your account settings on the Starz website or app, or by contacting their customer service team directly. The method depends on how you signed up — whether you subscribed directly through Starz or through a third-party platform like Amazon Prime Video, Apple TV, or your cable provider.

If you subscribed directly to Starz, log into your account at starz.com, go to Account Settings, select Subscription, and choose Cancel Subscription. You will see a confirmation screen with your final billing date. If you subscribed through a third-party service, you must cancel through that platform instead — canceling on the Starz website will not work.

Your access continues until the end of your current billing period. Starz does not offer refunds for partial months, so canceling mid-cycle means you lose the remainder of that month's payment.

Key Takeaways

  • Direct Starz subscribers cancel through Account Settings on starz.com or the mobile app by selecting Subscription and then Cancel Subscription.
  • If you subscribed through Amazon Prime Video, Apple TV, Roku, or your cable provider, you must cancel through that service, not through Starz directly.
  • Your streaming access continues until the end of your current billing cycle, and Starz does not refund unused portions of the month.
  • Customer service can process cancellations by phone at 1-844-STARZ-11 (1-844-827-9911) if you cannot cancel online.

Canceling a direct Starz subscription online

Log into your Starz account at starz.com using your email and password. If you do not remember your password, use the "Forgot Password" link on the login page to reset it via email.

Once logged in, click your profile icon or account menu, usually in the top right corner. Select Account Settings or My Account. Look for a Subscription or Billing section and click on it. You will see your current plan and billing information. Select Cancel Subscription or a similar option — the exact wording varies slightly depending on your device.

Starz will ask you to confirm the cancellation and may offer you a discount to stay. You can decline and proceed with cancellation. You will receive a confirmation email with your final billing date. Mark that date on your calendar — your access ends at the end of that billing cycle, not immediately.

Canceling through a third-party platform

If you subscribed to Starz as an add-on through Amazon Prime Video, Apple TV Channels, Roku, Google Play, or your cable or satellite provider, you must cancel through that platform. Canceling on the Starz website will not stop the charges from your third-party service.

Amazon Prime Video: Open the Prime Video app or website, go to Account & Lists, select Your Subscriptions, find Starz, and click Manage or Cancel. Apple TV: Open Settings on your Apple device, tap your name, select Subscriptions, find Starz, and tap Cancel Subscription. Roku: Go to Roku Home, select Subscriptions, find Starz, and select Cancel. Google Play: Open Google Play, tap your profile icon, select Payments & Subscriptions, then Subscriptions, find Starz, and tap Cancel Subscription.

For cable or satellite providers, contact your provider's customer service directly. They handle all subscription changes on their end, and Starz cannot process these cancellations.

Canceling by phone

Call Starz customer service at 1-844-STARZ-11 (1-844-827-9911). Have your account email and the phone number associated with your account ready. A representative will verify your identity and process the cancellation.

Phone lines are typically open Monday through Friday, 8 a.m. to 8 p.m. Eastern Time, and Saturday and Sunday, 10 a.m. to 6 p.m. Eastern Time, though hours may vary. Wait times can be long during peak hours. You will still receive a confirmation email after the call.

What happens after you cancel

You retain access to Starz content through the end of your current billing period. If your billing date is the 15th and you cancel on the 8th, you can watch until the 15th at no additional charge. After that date, the app will no longer let you stream, and you will need to resubscribe to regain access.

Starz does not store your watch history or preferences after cancellation. If you resubscribe later, you will start fresh. Downloaded content (if available on your plan) will remain on your device but will not play once your subscription ends.

You may receive promotional emails offering discounts to return. You can unsubscribe from these emails in the footer of any message, or manage email preferences in your account settings before canceling.

Reactivating your subscription

You can resubscribe to Starz at any time by logging back into your account at starz.com or through the app. Your old account information will still be there. If you subscribed through a third-party service, you resubscribe through that same platform.

Starz sometimes offers discounted rates for returning subscribers, especially if you canceled recently. Check your email for any offers before you resubscribe, or log in to see if a discount appears on the subscription page.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Starz does not refund unused portions of your billing cycle. Your access continues until the end of the month you paid for, but you will not receive money back for the days you do not use after cancellation.

How do I cancel if I subscribed through my cable company?

Contact your cable or satellite provider's customer service directly. They manage all add-on subscriptions, and Starz cannot process cancellations for you. Your provider will tell you the exact steps and confirm when the charges stop.

Can I pause my subscription instead of canceling?

Starz does not offer a pause or freeze option. You must either keep your subscription active or cancel it. If you want to stop charges temporarily, cancel and resubscribe when you are ready to watch again.

What if I cannot log into my account to cancel?

Use the "Forgot Password" link at starz.com to reset your password via email. If you no longer have access to your email address, call Starz customer service at 1-844-827-9911 and a representative can verify your identity and cancel for you.

Does canceling my Starz subscription affect my Amazon Prime membership?

No. If you subscribed to Starz as an add-on through Prime Video, canceling Starz only removes that channel. Your Prime membership and all other Prime benefits remain active. You will simply lose access to Starz content.