What a Star Tribune subscription includes
A Star Tribune subscription gives you access to news, sports, and opinion coverage from Minnesota's largest newspaper. The subscription model depends on which plan you choose: a digital-only plan covers online articles and the mobile app, while a print-plus-digital plan adds a physical newspaper to your door on selected days or all week.
Digital subscribers can read unlimited articles on startribune.com, access the e-edition (a digital replica of the print edition), and use the Star Tribune mobile app. Print subscribers receive the newspaper on their chosen delivery days and also get digital access included. The exact content available and number of articles you can read per month varies by plan tier.
Star Tribune also publishes specialized sections and newsletters focused on topics like Minnesota business, high school sports, and local entertainment. Some of these may be included with your subscription level, while others may require a separate subscription or be available only to print subscribers.
Key Takeaways
- Digital-only subscriptions cost less than print-plus-digital plans and let you read on any device, but you do not receive a physical newspaper.
- Print subscriptions include digital access, so you get both the newspaper at your door and online reading on the same account.
- You can pause, resume, or cancel your subscription through your online account at any time without contacting customer service.
- Star Tribune offers introductory rates for new subscribers, though the price increases after the promotional period ends.
Pricing and plan options
Star Tribune offers several subscription tiers at different price points. Digital-only plans are the least expensive option and let you read on startribune.com, the mobile app, and the e-edition. Print-plus-digital plans cost more but include home delivery of the physical newspaper on the days you choose.
New subscribers often see an introductory rate for the first few weeks or months, after which the price moves to the regular rate. The exact introductory offer and regular price change periodically and may differ based on your location or how you sign up. You can view current pricing and available plans directly on the Star Tribune website during signup.
Some plans let you choose delivery days (for example, weekends only or weekdays only), which affects the total cost. If you want to change your plan after signing up—such as switching from digital-only to print-plus-digital—you can do so through your account settings, though the price change takes effect on your next billing date.
How to start and manage your subscription
To start a subscription, go to startribune.com and look for the subscription or sign-up option. You will need to create an account with an email address and password, then choose your plan and enter payment information. Most subscriptions renew automatically on a weekly or monthly basis depending on your plan.
Once you have an active subscription, you can log in to manage your account. From your account dashboard, you can update your payment method, change your delivery address (for print subscriptions), adjust which days you receive the newspaper, or pause your subscription temporarily. You can also download the Star Tribune mobile app and log in with the same email and password to read on your phone or tablet.
If you need to pause your subscription—for example, while you are traveling—you can do so through your account for a set number of days. When the pause period ends, your subscription resumes automatically. If you want to cancel instead, you can do that through your account as well; cancellation takes effect at the end of your current billing period.
Print delivery and digital access
Print subscribers receive the Star Tribune newspaper at their home on the days they select. Delivery typically happens early morning, though the exact time depends on your location and the delivery route. If your newspaper does not arrive by a certain time, you can report a missed delivery through your account, and the Star Tribune will attempt to deliver a replacement or credit your account.
All print subscriptions include full digital access at no extra cost. This means you can read online articles and use the mobile app even on days when you do not receive the print edition. The digital access uses the same login as your print subscription, so you do not need a separate account.
If you travel frequently or want to skip delivery for a week or two, you can pause print delivery through your account without canceling the subscription entirely. Your digital access continues during the pause, so you can still read online.
Payment and billing
Star Tribune accepts major credit cards, debit cards, and sometimes other payment methods depending on how you sign up. Your payment information is stored securely in your account, and you can update it at any time. Subscriptions renew automatically on the date your billing cycle renews—usually weekly or monthly depending on your plan.
Your billing statement will show on your credit card or bank account under the Star Tribune name. If you see a charge you do not recognize or believe you were charged in error, you can contact Star Tribune customer service through their website to dispute it or request an explanation.
If your payment method expires or fails, Star Tribune will attempt to charge your account using the payment information on file. If the charge fails, you may receive an email asking you to update your payment method. If you do not update it within a certain timeframe, your subscription may be paused or canceled.
Troubleshooting common subscription issues
If you cannot log in to your account, try resetting your password using the "Forgot Password" link on the login page. You will receive an email with instructions to create a new password. If you do not receive the email, check your spam folder or contact Star Tribune support.
If you are seeing a paywall message even though you have an active subscription, try logging out and logging back in. Clear your browser's cache and cookies, then try again. If you are using the mobile app, make sure you are logged in and that the app is up to date. If the problem continues, contact customer service.
If your print newspaper is not arriving consistently, report each missed delivery through your account as soon as you notice it. Star Tribune tracks missed deliveries and can credit your account or redeliver the paper. If delivery problems continue, customer service can investigate your delivery route or help you switch to digital-only if print is not reliable in your area.
Frequently Asked Questions
Can I share my subscription with family members?
Most subscriptions are for individual use only, and sharing login credentials violates the terms of service. However, household members can each have their own subscription account. Some plans may offer family or household rates—check the Star Tribune website to see if this option is available in your area.
What happens if I cancel my subscription?
Cancellation takes effect at the end of your current billing period. You will lose access to digital content once the cancellation is complete. If you cancel a print subscription, your newspaper delivery will stop on the date your subscription ends. You can resubscribe at any time.
Can I change my subscription plan after I sign up?
Yes. You can upgrade from digital-only to print-plus-digital, downgrade to digital-only, or change your print delivery days through your account settings. The price change takes effect on your next billing date. If you are upgrading, you may be charged a prorated amount for the remainder of your current billing period.
Do I get a refund if I cancel mid-billing cycle?
Most subscriptions do not offer refunds for unused portions of a billing cycle. However, if you cancel and then resubscribe within a short timeframe, customer service may be able to help. Contact Star Tribune directly to discuss your specific situation.
Is there a student or senior discount?
Star Tribune occasionally offers promotional rates for new subscribers, but permanent discounts for students or seniors are not widely advertised. Check the subscription page or contact customer service to ask about any current offers that may apply to your situation.