What "My Subscriptions" shows you on Roku

My Subscriptions is a built-in Roku feature that displays all the streaming services you pay for through your Roku device. It pulls together subscriptions you've added directly on the device — like Netflix, Disney+, Hulu, or HBO Max — so you can see them in one place rather than hunting through your apps.

The feature does not manage subscriptions you pay for outside Roku. If you subscribe to Netflix through your web browser or Apple TV, those won't show up in My Subscriptions. It only tracks services you've signed up for or logged into using your Roku device itself.

My Subscriptions lives in your Roku home screen menu and takes about 30 seconds to find. It's useful if you want to remember what you're paying for, check which services are active, or see subscription details without opening each app individually.

Key Takeaways

  • My Subscriptions shows only the streaming services you've added or logged into directly on your Roku device, not subscriptions managed elsewhere.
  • You can find My Subscriptions in your Roku home screen menu under Settings or by scrolling through your app list, depending on your Roku model.
  • The feature displays the service name and sometimes shows whether a subscription is active, but does not let you cancel from this screen.
  • To cancel a subscription, you must go into the individual app, visit the service's website, or contact the streaming company directly.
  • Roku does not charge you for subscriptions — the streaming services themselves do, and they handle billing and cancellation.

How to find My Subscriptions on your Roku device

The path to My Subscriptions varies slightly depending on which Roku model you own, but the general route is the same. Start by pressing the Home button on your Roku remote to return to the main screen.

From the home screen, scroll down to find Settings (usually near the bottom of the menu). Open Settings, then look for an option labeled Subscriptions or My Subscriptions. On some older Roku models, this option may appear under a "Manage subscriptions" heading instead. If you cannot find it in Settings, try scrolling through your full app list — My Subscriptions sometimes appears as a tile or shortcut on the home screen itself.

If you're using a Roku TV (a television with Roku built in rather than a separate box), the path is identical: Home button, Settings, then Subscriptions. The menu structure is the same across all Roku devices.

What information My Subscriptions displays

When you open My Subscriptions, you'll see a list of the streaming services linked to your Roku account. Each entry typically shows the service name — Netflix, Hulu, Disney+, and so on — and may display a small icon or logo for that service.

Some Roku models show additional details like whether a subscription is currently active or if there's a free trial running. However, My Subscriptions does not display billing amounts, renewal dates, or payment methods. For that level of detail, you need to log into the streaming service's website or app directly.

The list updates automatically when you add a new subscription through your Roku device or when you remove an app. If you sign out of a service on Roku, it typically disappears from My Subscriptions within a few minutes.

Canceling a subscription from My Subscriptions

My Subscriptions lets you see what you're subscribed to, but it does not include a cancel button. You cannot end a subscription directly from this screen — Roku does not process cancellations.

To cancel, you have three options. First, you can open the streaming app itself (Netflix, Hulu, etc.) on your Roku device, navigate to Account or Settings within that app, and look for a Manage Subscription or Cancel option. Second, you can visit the streaming service's website on a computer or phone, log in, and cancel from there — this is often the fastest route. Third, you can contact the streaming service's customer support directly by phone or chat.

Whichever method you choose, cancellation is handled entirely by the streaming company, not by Roku. Roku is just the device you use to watch; it does not bill you or process refunds. The service you're canceling with handles all of that.

Why a subscription appears in My Subscriptions but you don't remember signing up

If you see a subscription listed that you don't recall adding, it usually means one of two things: either someone else with access to your Roku device signed up for it, or you started a free trial that converted to a paid subscription.

Free trials are the most common reason. Many streaming services offer a free week or month when you first sign up. If you don't cancel before the trial ends, the service automatically charges your payment method on file. The subscription then appears in My Subscriptions as active.

If someone else in your household has access to your Roku device and your account, they may have added subscriptions without telling you. Roku devices are often shared among family members. To prevent this, you can set up a PIN in your Roku account settings to require a password before anyone can add or remove apps and subscriptions.

Removing a subscription from My Subscriptions without canceling it

If you want to hide a subscription from My Subscriptions but keep paying for it (for example, if you're sharing an account with someone else), you can remove the app from your Roku device. This deletes the app tile from your home screen and removes it from My Subscriptions, but it does not cancel your subscription with the streaming company.

To do this, highlight the app on your home screen, press the Options button on your remote (usually marked with a star or three dots), and select Remove App or Delete. The subscription remains active and will continue to bill you — you just won't see it listed in My Subscriptions anymore.

If you later want to use that subscription again, you can reinstall the app from the Roku Channel Store, log back in, and it will reappear in My Subscriptions. Your subscription will still be active because you never canceled it.

Roku's role in your subscriptions

Roku is the device or platform you use to watch streaming services, but Roku does not own or operate those services. When you subscribe to Netflix through your Roku device, you're subscribing to Netflix directly — Roku is simply the middleman providing the app.

This means Roku does not charge you subscription fees, does not process refunds, and does not have access to your billing information for those services. Each streaming company handles its own billing, customer support, and cancellations. My Subscriptions is just a convenience feature that Roku provides to help you keep track of what you've added to your device.

If you have a problem with a charge, a billing date, or a cancellation, you need to contact the streaming service directly — not Roku. Roku support can help you navigate the My Subscriptions feature itself, but they cannot refund charges or modify subscriptions.

Frequently Asked Questions

Does Roku charge me for subscriptions?

No. Roku provides the device and the apps, but the streaming companies (Netflix, Disney+, Hulu, etc.) charge you directly. Roku does not process payments or appear on your credit card bill. Each service bills you separately according to its own pricing and schedule.

Can I see my billing date or renewal date in My Subscriptions?

My Subscriptions shows which services you're subscribed to, but not billing details. To see your renewal date or billing amount, log into the streaming service's website or open the app on a computer, then navigate to Account or Billing settings. The streaming company controls that information, not Roku.

What if I cancel a subscription but it still shows in My Subscriptions?

It can take a few minutes to an hour for My Subscriptions to update after you cancel. Try restarting your Roku device by unplugging it for 30 seconds, then plugging it back in. If the subscription still appears after that, it may not have been canceled successfully — contact the streaming service to confirm the cancellation went through.

Can I share a subscription with someone who doesn't have a Roku?

Yes, but it depends on the streaming service's rules. Most services allow you to share a login across multiple devices and people. You can give someone your Netflix password, for example, and they can watch on their phone or computer. My Subscriptions only tracks what's on your Roku device, so subscriptions used elsewhere won't show up there.

Why does My Subscriptions show a service I uninstalled?

Uninstalling an app and canceling a subscription are two different things. If you deleted the Netflix app from your Roku but didn't cancel your Netflix subscription, you're still paying for it — the app just isn't on your device anymore. My Subscriptions may still list it because the subscription is active. To remove it from the list, you need to actually cancel the subscription with Netflix.