Where to find your subscriptions on Roku

Your Roku subscriptions live in one place: the Subscriptions section of your account settings. On your Roku device, go to Home, then select Settings > Subscriptions. You'll see every subscription you've added through Roku — streaming services, premium channels, and add-ons you've paid for directly through the platform.

If you're managing subscriptions from a computer or phone instead, log into your Roku account at roku.com, then go to Account > Subscriptions. The list is the same whether you access it from your TV, phone, or computer, because Roku syncs your account across all devices.

The subscriptions page shows you what you're paying for, the renewal date for each one, and the payment method on file. This is also where you cancel, pause, or change any subscription without leaving Roku.

Key Takeaways

  • Subscriptions you buy through Roku appear in Settings > Subscriptions on your device or in your account settings online.
  • You can cancel a subscription immediately from this menu, and you won't be charged again after your current billing period ends.
  • Pausing a subscription temporarily stops charges without canceling it, and you can resume it later from the same menu.
  • Subscriptions you buy directly from a streaming service (not through Roku) won't appear in Roku's subscription manager and must be canceled through that service instead.
  • Your payment method and billing history for Roku subscriptions are stored in your account settings and can be updated anytime.

How to cancel a Roku subscription

To cancel a subscription, open the Subscriptions menu, find the service you want to stop, and select it. You'll see a Cancel button. Tap it, and Roku will ask you to confirm. Once you confirm, the subscription is canceled, but you keep access until your current billing period ends — you won't lose service in the middle of a month you've already paid for.

The cancellation takes effect immediately in your account, but the charge won't stop until your next renewal date. If you're canceling on the 15th of the month and your renewal is on the 30th, you'll see one more charge on the 30th, then nothing after that.

After you cancel, Roku sends a confirmation email to the address on your account. Keep that email as proof of cancellation in case you're charged again by mistake.

Pausing instead of canceling

If you want to stop paying temporarily but plan to come back, pause the subscription instead of canceling it. From the Subscriptions menu, select the service, then choose Pause. Roku will stop charging you immediately, and you can resume from the same menu whenever you're ready.

Pausing is useful if you know you won't watch for a few months but don't want to lose your account settings, watch history, or saved preferences. When you resume, everything picks up where you left it. The pause option isn't available for every subscription — some services require full cancellation — but it's worth checking before you cancel.

Updating your payment method

If your credit card expires, gets replaced, or you want to use a different payment method, update it in your account settings. Go to Account > Payment Methods (or Settings > Payment Methods on your device), then add or edit your card information. Any subscription you've bought through Roku will automatically charge the new payment method at the next renewal.

If a payment fails — your card was declined, for example — Roku usually sends you a notification and gives you a few days to update your payment method before the subscription is canceled. Check your email for payment failure notices so you can fix it before you lose access.

Subscriptions bought outside Roku

Some streaming services let you subscribe directly through their own app or website instead of through Roku. Those subscriptions won't show up in your Roku Subscriptions menu, and you can't cancel them from Roku either. You have to go back to wherever you signed up and cancel there.

For example, if you subscribed to Netflix through Netflix's website using your own payment method, that subscription is between you and Netflix. Roku's subscription manager only handles subscriptions you bought using Roku's payment system. Check your email receipts to see which service you subscribed through — Roku receipts say "Roku" in the subject line, while direct subscriptions come from the service itself.

Viewing your billing history

To see what you've been charged for Roku subscriptions, go to Account > Billing History (or Settings > Billing History on your device). This shows every charge, the date it was made, the subscription it was for, and the amount. You can download this history as a record for your own files.

If you see a charge you don't recognize, check whether it's from a subscription you forgot about or one that's still active. If it's a duplicate charge or an error, contact Roku support with the charge date and subscription name, and they can investigate.

Frequently Asked Questions

Will I lose access to my subscription immediately after I cancel?

No. You keep access through the end of your current billing period. If you cancel on the 10th and your renewal date is the 25th, you can still watch until the 25th. After that date, your access ends and you won't be charged again.

Can I pause a subscription and resume it later?

Yes, if the subscription offers pause. Not all services support it, but if yours does, you'll see a Pause option in the subscription menu. When you pause, charges stop immediately, and you can resume anytime without losing your account or settings. Some services limit how long you can pause — usually 3 to 6 months — before they require you to cancel and resubscribe.

What happens if my payment method is declined?

Roku sends you a notification and usually gives you a few days to update your payment method. If you don't update it before the deadline, the subscription is canceled. You can resubscribe anytime once your payment method is fixed.

Can I see all my subscriptions in one place if I use multiple streaming services?

Only the ones you bought through Roku appear in Roku's subscription manager. Subscriptions you bought directly from Netflix, Hulu, Disney+, or other services show up in their own apps and accounts, not in Roku. You'll need to check each service separately to see all your subscriptions.

How do I know if a subscription was bought through Roku or directly from the service?

Check your email receipts. Roku charges appear in emails from Roku with "Roku" in the subject line and show a Roku payment method. Charges from the service itself come from that company's email address. You can also check your Roku billing history — if it's not listed there, you subscribed directly through the service.