How to cancel Prime Video on your account
You can cancel Prime Video through your Amazon account settings on a computer, phone, or tablet. The process takes about two minutes and stops your subscription immediately — you keep access until your current billing period ends, then it shuts off.
Log into your Amazon account, go to Your Account, then select Prime membership. Look for the option that says Manage your Prime membership or Edit membership. From there, you'll see a button to Cancel your Prime membership or End membership. Amazon will ask you to confirm and may offer you a discount to stay; you can ignore that and proceed with cancellation.
If you subscribed to Prime Video as a standalone service (not as part of Amazon Prime), the cancellation path is slightly different. Go to Your Account, then Prime Video membership, and select Cancel Prime Video membership. Again, you'll retain access through the end of your current billing cycle.
Key Takeaways
- You cancel Prime Video through your Amazon account settings under Prime membership or Prime Video membership, depending on which type of subscription you have.
- Cancellation takes effect immediately, but you keep watching until your current billing period ends.
- Amazon may offer a discount to keep your subscription active; you can decline and proceed with cancellation.
- If you cancel Amazon Prime (the full membership), Prime Video shuts down along with it unless you had a separate Prime Video subscription.
- You can reactivate your subscription at any time by going back to the same account settings and selecting the option to restart.
What happens to your account after cancellation
Once your billing period ends, you lose access to Prime Video's library. You cannot watch shows, movies, or any content you were streaming. Your watchlist and viewing history remain saved in your account, so if you reactivate later, those records are still there.
If you had a free trial that you're canceling before it ended, your access stops immediately — you don't get to use the rest of the trial period. If you paid for a month or year upfront, you keep access through the last day of that period, even after you've canceled.
Canceling Prime Video when you have Amazon Prime
Amazon Prime is a bundle that includes Prime Video, Prime shipping, Prime Music, and other services. If you cancel the entire Prime membership, all of those services stop at once, including Prime Video.
If you want to keep Amazon Prime but remove only Prime Video, you cannot do that through the standard settings. Prime Video is built into the Prime membership and cannot be separated. Your only option is to cancel the full Prime membership, which ends everything.
Some people solve this by downgrading to Prime Lite or a shipping-only plan if Amazon offers it in your region, but this varies by location and availability. Check your membership options in the account settings to see what's available to you.
Reactivating your subscription later
You can restart your Prime Video subscription at any time by returning to Your Account and selecting the option to restart or renew your membership. There is no penalty for canceling and restarting — you won't lose your account or your viewing history.
When you restart, your billing resumes on a new cycle. If you canceled mid-month, you don't owe for the time you were inactive. You start fresh with a new billing date based on when you restart.
Refunds and billing after cancellation
Amazon does not issue refunds for partial months or unused time if you cancel before your billing period ends. If you paid for a full month or year and cancel immediately, you keep access through the end of that period, but you won't get money back for the unused portion.
Your final charge appears on your Amazon account and credit card statement. After cancellation, no further charges occur. If you see a charge after you've canceled, check your account settings to confirm the cancellation went through, or contact Amazon customer service.
Canceling through the Prime Video app
You cannot cancel directly from the Prime Video app on your phone or tablet. You must go through your Amazon account on a web browser or use the Amazon shopping app. Open a browser, log into Amazon.com, and follow the steps listed above.
If you're using the Amazon shopping app on your phone, you can cancel from there: tap the menu icon, go to Your Account, select Prime membership, and choose the cancellation option. The process is the same as on a computer.
Frequently Asked Questions
Do I lose my watchlist and recommendations when I cancel?
No. Your watchlist, viewing history, and personalized recommendations stay in your account. If you restart your subscription later, everything is still there and your account looks the same as when you left.
Can I cancel Prime Video without canceling Amazon Prime shipping?
No. Prime Video is part of the Amazon Prime bundle and cannot be removed separately. If you want to stop paying for Prime Video, you must cancel the entire Prime membership, which also removes shipping benefits and other Prime services.
What if I'm on a free trial and I cancel?
Your access stops immediately when you cancel a free trial. You do not get to use the remaining days. If you want to keep the trial active, do not cancel until the trial period ends.
Will I be charged again if I restart my subscription?
Yes. When you restart, a new billing cycle begins and you're charged according to your plan (monthly or annual). There is no grace period or free restart — you pay the regular price when you reactivate.
How do I know if my cancellation went through?
After you confirm cancellation, Amazon sends a confirmation email to the address on your account. You can also check by going back to Your Account and Prime membership — it should show your membership as canceled or ending on a specific date.