How to cancel PlayStation Plus or PlayStation Now

You can cancel either subscription directly through your PlayStation console, your computer, or your phone — whichever device you use to manage your PlayStation Network account. The process takes about five minutes. You will need your account password, and cancellation takes effect immediately, though you keep access to the service through the end of your current billing period.

PlayStation does not charge a cancellation fee. If you paid for multiple months or years upfront, you do not get a refund for the unused portion — the subscription simply stops renewing when your current term ends. If you want to pause instead of fully canceling, you can turn off auto-renewal while keeping the subscription active until it expires on its own.

Key Takeaways

  • You can cancel through your console, computer, or phone by going to your account settings and finding the subscription management section.
  • Cancellation takes effect immediately, but you keep access through the end of your current billing period — you do not lose service the same day.
  • There is no refund for unused time if you paid upfront, but you can turn off auto-renewal to let the subscription expire naturally instead of canceling outright.
  • If you cancel and later want the subscription back, you can reactivate it at any time using the same account.

Cancel through your PlayStation console

On your PS4 or PS5, go to Settings, then select Users and Accounts. Choose Other, then Manage Your PlayStation Network. Select Subscriptions, find the subscription you want to cancel (PlayStation Plus or PlayStation Now), and choose Cancel Subscription. The system will ask you to confirm; select yes.

After you confirm, you will see a message saying your subscription is set to cancel at the end of your current billing cycle. Write down the date shown on screen — that is the last day you have access. You will still be able to use online multiplayer and any games you downloaded through PlayStation Plus until that date passes.

Cancel through your computer or phone

Go to www.playstation.com and sign in with your account. Click your profile icon in the top right corner and select Account. Choose Subscriptions, then find the subscription you want to cancel. Click Manage and select Cancel Subscription. Confirm the cancellation when prompted.

On a phone, the steps are the same, but the layout may be slightly different depending on whether you use an iPhone or Android device. If you use the PlayStation mobile app instead of the website, open the app, tap your profile, go to Account, then Subscriptions, and follow the same process.

Turn off auto-renewal instead of canceling

If you want to keep your subscription active but stop it from automatically renewing, you can turn off auto-renewal without canceling. Go to your account settings using any of the methods above, find your subscription, and look for an option that says Turn Off Auto-Renewal or Do Not Renew. Select it and confirm.

With auto-renewal off, your subscription will continue to work until the current billing period ends, then stop. You will not be charged again. This is useful if you want to take a break but might want to reactivate later without losing your account history or saved preferences.

What happens after you cancel

Once your current billing period ends, you lose access to online multiplayer on PlayStation Plus and to the PlayStation Now game library. Any games you downloaded through PlayStation Plus remain on your console, but you cannot play them unless you own them outright or have another active subscription. Your game saves and profile stay on your account.

If you cancel PlayStation Now, you lose access to the streaming library immediately after your billing period ends, but any games you downloaded to your console stay there. You can still play them if you own them separately or if you have PlayStation Plus.

Reactivate your subscription later

You can turn your subscription back on at any time by going to the same subscription management page and selecting Renew Subscription or Reactivate. You will be charged the current price for your chosen plan (monthly, three months, or annual). Your account, profile, and saved games remain linked to your account even after cancellation, so you do not lose anything by canceling and coming back later.

If you reactivate within a short time after cancellation, some promotions or discounts may still be available to you. Check the subscription page to see what pricing options are currently offered.

Frequently Asked Questions

Do I get a refund if I cancel mid-month?

No. PlayStation does not issue refunds for unused time. If you paid for a full month or year, you keep access through the end of that billing period, but you do not receive money back for the days remaining after you cancel.

Can I cancel one subscription but keep the other?

Yes. PlayStation Plus and PlayStation Now are separate subscriptions. You can cancel one and keep the other active, or cancel both. Manage each one independently through your subscription settings.

What if I forget my password?

Go to the PlayStation sign-in page and select Can't Sign In? Enter your email address and follow the steps to reset your password. You will receive a link via email. Once you reset it, sign back in and proceed with canceling your subscription.

Will I lose my games if I cancel PlayStation Plus?

Games you downloaded through PlayStation Plus become unplayable after your subscription ends, unless you own them separately. Games you purchased with your own money stay on your console and remain playable. Your save files stay on your account regardless of subscription status.

How long does it take for cancellation to go through?

Cancellation is immediate — your account settings update right away. However, you keep access to the service through the end of your current billing period. You will not be charged again after that date passes.