How to cancel Peacock

You can cancel Peacock through your account settings on the Peacock website or app, or by contacting Peacock customer service directly. The cancellation takes effect at the end of your current billing cycle — you will keep access until that date, then your account closes. If you signed up through a third-party platform like Apple, Google Play, or Amazon Prime Video Channels, you must cancel through that platform instead, not through Peacock itself.

The method you use depends on how you originally signed up. If you created a Peacock account directly on Peacock's website or app, you cancel there. If you subscribed through another service, that service controls your cancellation. Canceling in the wrong place will not work and your subscription will continue to charge.

Key Takeaways

  • Direct Peacock subscriptions cancel through your Peacock account settings under "Manage Subscription," and the cancellation takes effect at the end of your current billing period.
  • Subscriptions purchased through Apple, Google Play, Amazon Prime Video Channels, or other third-party platforms must be canceled through that platform's settings, not through Peacock.
  • You will retain access to Peacock content until your billing cycle ends, even after you cancel.
  • Peacock does not offer refunds for partial months, but you can pause your subscription for up to three months on some account types instead of canceling outright.

Cancel a direct Peacock subscription on the website

Log into your Peacock account at peacocktv.com using your email and password. Click on your profile icon in the top right corner and select "Account" from the dropdown menu. Look for the section labeled "Manage Subscription" or "Subscription Details."

Click the button that says "Cancel Subscription" or "Cancel Plan." Peacock will ask you to confirm the cancellation and may offer you a discount to stay. You can decline the offer and proceed with cancellation. After you confirm, you will receive an email confirming that your subscription ends on a specific date — that is your final day of access.

Cancel a direct Peacock subscription on the app

Open the Peacock app on your phone, tablet, or streaming device. Tap your profile icon, usually in the bottom right or top left corner depending on your device. Select "Account" or "Settings."

Find "Manage Subscription" or "Subscription" in the menu. Tap "Cancel Subscription" and confirm when prompted. You will see a confirmation message with your cancellation date. Like the website, the app will show you your final access date, which is the last day of your current billing cycle.

Cancel through Apple, Google Play, or Amazon

If you subscribed to Peacock through Apple (iTunes or Apple TV), Google Play, or Amazon Prime Video Channels, you must cancel through that platform. Canceling through Peacock's website or app will not stop the charges.

Apple: Go to Settings > [Your Name] > Subscriptions > Peacock > Cancel Subscription. Google Play: Open Google Play, tap your profile icon, select "Payments and subscriptions" > "Subscriptions" > Peacock > "Cancel subscription." Amazon Prime Video Channels: Go to Your Account > Prime Video Settings > Manage Prime Video Channels > Peacock > Cancel Channel.

What happens after you cancel

Your account remains active until the end of your current billing cycle. You can still watch all content you had access to before cancellation. After your billing date passes, your account will be deactivated and you will no longer be able to log in or stream content.

If you cancel mid-cycle, Peacock does not refund the unused portion of your subscription. Your payment covers the full month or year depending on your plan, regardless of when you cancel. Some account types offer the option to pause your subscription for up to three months instead of canceling, which may preserve your account and settings without charging you.

Pause your subscription instead of canceling

Peacock allows certain subscription tiers to pause for up to three months. Pausing stops your charges without closing your account, and your watchlist and preferences remain saved. After three months, your subscription automatically resumes unless you cancel or pause again.

To pause, go to your account settings and look for "Pause Subscription" or "Pause Plan" in the Manage Subscription section. Not all account types support pausing — free accounts and some promotional plans cannot pause. If you do not see a pause option, cancellation is your only choice.

Reactivate a canceled Peacock account

If you canceled and want to return, you can sign back in with the same email and password you used before. Your account information and watchlist may still be there, depending on how long ago you canceled. You will need to select a new subscription plan and provide payment information to restart your service.

Peacock sometimes offers discounts to returning subscribers, though these are not may provide. Check your email for any promotional offers after you cancel — Peacock may send you a discount code within a few days or weeks.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Peacock does not refund unused portions of your subscription. Your payment covers the entire billing period, whether monthly or annual. If you want to stop charges without losing access immediately, consider pausing your subscription instead if your account type supports it.

Can I cancel my Peacock subscription without logging in?

You must log into your account to cancel through Peacock's website or app. If you subscribed through a third party like Apple or Amazon, you can cancel through that platform's settings without opening Peacock. If you have lost access to your login, contact Peacock customer service for help.

What if I subscribed through my cable or phone provider?

Some cable and phone providers bundle Peacock as part of their service. If Peacock came with your provider plan, you cannot cancel it separately through Peacock — you must contact your provider to remove it from your account or downgrade your plan.

How long does it take for my cancellation to go through?

Cancellation is immediate once you confirm it. Your access continues until the end of your current billing cycle, and you will receive a confirmation email right away with your final access date. You do not need to wait for processing.

Can I cancel and resubscribe to get a promotional rate?

Peacock sometimes offers discounts to new or returning subscribers, but there is no may provide. Promotional rates depend on current offers and your account history. Canceling does not automatically may have access to you for a discount when you return.