What Noom charges and how the subscription works
Noom is a paid app that charges a monthly or annual subscription fee to access its weight-loss program. You do not pay per feature or per coaching session — you pay one flat rate and get access to the entire app, including daily lessons, food logging, and messaging with a health coach. The monthly cost varies depending on which plan you choose and whether Noom is running a promotional offer at the time you sign up.
Noom does not publish a single fixed price. Instead, the company uses dynamic pricing, meaning the cost you see depends on when you sign up, what device you use, and what offer is currently active. A monthly subscription typically ranges from $30 to $60 per month when paying month-to-month, though introductory offers sometimes lower the first month to $1 or $10. Annual plans cost more upfront but work out to a lower per-month rate — usually between $200 and $300 for the full year.
You set up payment through the app using a credit or debit card. Noom will charge you on the same day each month (or year) until you cancel. The app sends a reminder before each charge, and you can cancel anytime through the app settings without contacting customer service.
Key Takeaways
- Noom charges a flat monthly or annual subscription fee; there are no hidden per-feature charges or separate coaching fees.
- Monthly costs range from roughly $30 to $60 depending on current promotions and your payment method, while annual plans typically cost $200 to $300 upfront.
- The price you see when you open the app is not fixed — Noom uses promotional pricing that changes based on timing and device.
- You can cancel your subscription at any time through the app without calling customer service or paying a cancellation fee.
- Noom does not refund unused portions of a subscription if you cancel mid-month or mid-year.
How to find the current price before you commit
Because Noom's pricing changes frequently, the best way to see what you will actually pay is to open the app or visit Noom's website and go through the sign-up flow without completing it. The app will show you the exact price for both monthly and annual options before you enter payment information.
Noom often runs limited-time offers, especially for new users. These might include a discounted first month, a percentage off an annual plan, or a free trial period. These offers are usually displayed prominently during sign-up, but they expire and are replaced with different ones. If you see an offer you like, note the expiration date — waiting a few weeks may mean that specific deal is no longer available.
If you already have a Noom account and your subscription is active, you can see your current plan and renewal date in the app under Account or Settings. The app will also show you the exact amount that will be charged on your next billing date.
What happens if you cancel your subscription
Canceling a Noom subscription stops future charges but does not refund money you have already paid. If you cancel on the 15th of the month and your next charge is scheduled for the 20th, you will not be charged. However, if you cancel after a charge has already gone through, Noom does not issue a refund for that month or year.
When you cancel, you lose access to the app immediately. Any progress you logged — food entries, weight tracking, lesson completion — is deleted and cannot be recovered. If you restart a subscription later, you begin as a new user.
To cancel, open the Noom app, go to Account or Settings, find Subscription or Billing, and select Cancel Subscription. You will be asked to confirm and may see a retention offer (a discount to keep you subscribed). You can decline and proceed with cancellation. Some users report that canceling through the app is faster than contacting customer service, which may take several days to process a cancellation request.
Payment methods and billing issues
Noom accepts major credit cards (Visa, Mastercard, American Express, Discover) and debit cards. The company does not accept PayPal, Google Pay, or other digital wallets for direct subscription payments, though some app store subscriptions (through Apple or Google Play) may offer those options.
If your payment method is declined, Noom will attempt to charge it again over the next few days. If the charge continues to fail, your subscription will be suspended. You will receive an email notification and can update your payment method in the app to restore access. Noom does not charge late fees or penalty amounts if a payment fails — it simply pauses your account until the payment goes through.
If you notice a charge you did not authorize or believe you were charged after canceling, contact Noom's customer service through the app or website. Response times vary, but most billing disputes are resolved within one to two weeks.
Noom through insurance or employer programs
Some health insurance plans and employer wellness programs cover Noom or offer it at a reduced rate. If your insurance or employer offers Noom, you may be able to enroll through their portal at a lower cost than the standard subscription price, or sometimes at no cost to you.
To learn about your plan covers Noom, contact your insurance company's customer service or check your employer's wellness benefits portal. If Noom is covered, you will usually receive a special enrollment link or code that you enter during sign-up. This route often bypasses Noom's standard pricing and may include additional features or longer trial periods.
Coverage varies widely. Some plans cover the full subscription cost, others cover a portion, and many do not cover Noom at all. Even if your plan does not cover it, some employers offer a group discount code that reduces the monthly rate.
Free trial and money-back may provide claims
Noom sometimes advertises a free trial or a money-back may provide, but these offers are not standard and depend on the promotion running when you sign up. A free trial, when available, typically lasts 7 to 14 days and requires you to enter a payment method upfront. If you do not cancel before the trial ends, you will be charged the full subscription price.
Some promotions include a money-back may provide, usually for 30 days. This means if you are not satisfied, you can request a refund within that window. To request a refund, you typically contact Noom's customer service through the app or website and explain why you want your money back. Noom will review your request and may ask questions about your usage or experience. Refunds are not automatic — they are granted at Noom's discretion.
Read the terms of any trial or may provide offer carefully before signing up. The fine print will specify the time window, what counts as a refund-may be able to access reason, and how to submit a request. Offers that appear in ads may have different terms than offers shown in the app itself.
Frequently Asked Questions
Can I pause my Noom subscription instead of canceling?
Noom does not offer a pause feature. You can only cancel or keep your subscription active. If you want to stop being charged but plan to return later, you must cancel and restart a new subscription when you are ready. Restarting means you begin as a new user and any previous progress is not restored.
What if I signed up through the Apple App Store or Google Play?
If you subscribed through an app store, your billing is managed by Apple or Google, not directly by Noom. To cancel, you must go to your app store account settings (Apple ID or Google Play), find Noom in your subscriptions, and cancel there. Charges will continue until you cancel through the app store, even if you delete the Noom app from your phone.
Does Noom offer a discount for paying annually instead of monthly?
Yes. Annual plans cost more upfront but work out to a lower per-month rate than month-to-month billing. The exact discount varies depending on current promotions, but annual plans are typically 30 to 40 percent cheaper per month than the monthly option.
Will I get a refund if I cancel mid-year?
No. Noom does not refund unused portions of an annual subscription. If you pay for a full year and cancel after three months, you will not receive a refund for the remaining nine months. This is why it is important to test the app during any free trial or money-back may provide period before committing to an annual plan.
How do I know if a Noom offer is legitimate?
Legitimate Noom offers appear in the app itself or on Noom's official website. Be cautious of offers from third-party websites or ads that promise unusually low prices or claim to be exclusive deals. If you are unsure, sign up directly through the Noom app or website to see the current offer. Noom's official channels always show the terms clearly before you enter payment information.