How to cancel your New York Times subscription
You can cancel your New York Times subscription through your account settings online, by phone, or by email. The fastest method is logging into your account on nytimes.com, going to your subscription settings, and selecting the cancel option — this takes about two minutes and is effective immediately. If you prefer to speak with someone, you can call 1-800-698-4637 and a representative will process the cancellation. You will not lose access to your articles for the remainder of the billing period you have already paid for.
The New York Times does not charge a cancellation fee, and you can reactivate your subscription at any time without penalty. Your cancellation takes effect at the end of your current billing cycle, so if you paid for a month on the 15th, you keep access through the 14th of the next month. If you cancel mid-cycle, you do not receive a refund for unused time.
Key Takeaways
- Log into your New York Times account on nytimes.com, navigate to subscription settings, and click cancel to end your subscription in minutes.
- Cancellation takes effect at the end of your current billing period, and you keep full access until that date.
- You can call 1-800-698-4637 if you want to cancel by phone instead of online.
- The New York Times does not charge a fee to cancel, and you can restart your subscription later without penalty.
- Cancellations made mid-cycle do not result in refunds for the remainder of your billing period.
Canceling through your online account
Open nytimes.com and sign in with your email and password. Click on your profile icon or account menu — this is usually in the top right corner of the page. Select "Account" or "Manage Account" from the dropdown menu.
Look for a section labeled "Subscription," "Billing," or "Manage Subscription." Click on it and you will see your current subscription plan, your billing date, and a button or link to cancel. Click that button. The site will ask you to confirm the cancellation and may offer you a discount to stay; you can ignore this and proceed with canceling. Once you confirm, you will receive an email confirmation with your cancellation date.
Canceling by phone
Call the New York Times customer service line at 1-800-698-4637. Have your account email address ready. A representative will verify your account, confirm your subscription details, and process the cancellation. They may ask why you are canceling or offer you a reduced rate to keep your subscription — you are not required to accept any offer.
The representative will tell you your cancellation date and send you a confirmation email. This method takes about 5 to 10 minutes. If you reach a busy line, you can request a callback rather than waiting on hold.
Canceling by email
Send an email to nytimes@nytimes.com with the subject line "Cancel Subscription." Include your full name, the email address associated with your account, and a clear statement that you want to cancel. The New York Times will respond within one to two business days with a confirmation of your cancellation and your final access date.
This method is slower than phone or online cancellation, so use it only if you cannot access your account or prefer written communication. Keep the confirmation email for your records.
What happens after you cancel
You will keep full access to all New York Times content — articles, audio, games, and archives — until the end of your billing cycle. If you paid for a monthly subscription on the 10th of the month, you can read until the 10th of the next month. After that date, you will be logged out and will see a paywall when you try to read articles.
You will stop receiving the daily newsletter and any other email communications tied to your subscription. Your saved articles and reading history will remain in your account if you log back in later, but you will not be able to access them without an active subscription.
Reactivating your subscription later
You can restart your New York Times subscription at any time by logging into your account and selecting a plan. The site will not charge you a reactivation fee. If you canceled recently, the New York Times may offer you a promotional rate to return — these offers vary and are not may provide, but it is worth checking when you log back in.
Your old account information, saved articles, and reading history will be there when you reactivate. You do not need to create a new account or provide new payment information unless your card has expired.
If you have trouble canceling
If the cancel button does not appear in your account settings, you may have a subscription through a third party — Apple News+, Amazon Prime, or another bundled service — rather than directly through the New York Times. In that case, you must cancel through that service, not through nytimes.com. Check your credit card or payment app to see where the charge is coming from.
If you are being charged but cannot find your subscription in your account, call 1-800-698-4637 with your payment method and the date of the charge. A representative can locate your subscription and cancel it. If you were charged after your cancellation date, ask about a refund — the New York Times will sometimes issue one if the charge was an error.
Frequently Asked Questions
Do I get a refund if I cancel mid-cycle?
No. The New York Times does not refund unused time within a billing period. If you cancel on the 20th of a month but your billing date is the 25th, you keep access through the 25th but do not receive a refund for those five days. Plan your cancellation for just before your next billing date if you want to avoid paying for another cycle.
Will I lose my saved articles and reading history?
No. Your saved articles and reading history stay in your account. You will not be able to access them after your subscription ends, but if you reactivate later, they will be there. The New York Times does not delete account data when you cancel.
Can I pause my subscription instead of canceling?
The New York Times does not offer a pause or freeze option. You must either keep your subscription active or cancel it. If you want to stop paying temporarily, cancel and reactivate when you are ready to read again.
What if I subscribed through Apple News+ or Amazon Prime?
You must cancel through the service you subscribed through, not through nytimes.com. For Apple News+, go to Settings > [Your Name] > Subscriptions and select New York Times. For Amazon Prime, go to Your Account > Memberships and Subscriptions. Canceling through the wrong place will not stop the charge.
How long does it take for my cancellation to go through?
Online cancellations are immediate — you will see a confirmation right away. Phone and email cancellations take one to two business days to process. Your access does not end until the end of your billing cycle regardless of how fast the cancellation processes.